Καταπληκτικό κόσμημα ρολόι. Εξυπηρέτηση πελατών άψογη. Υπηρεσία παράδοσης χωρίς κανένα απολύτως πρόβλημα. Θα ξανά αγόραζα σίγουρα από σας. Όλα τέλεια.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Buy at your risk. Purchased and order confirmation on 27 Jan. 8 Feb received email order despatched. Checked tracking until now 21 Feb, shipment is still not picked up by courier. Seriously,... Zobacz więcej
Ho comprato due orologi e sono contentissima e soddisfatta,il personale molto gentile lo consiglio vivamente e ho intenzione di fare acquisti in futuro.
I looked at Bulgari serpent watches but find them too much; price and size. I ordered the Just Cavalli serpent as I NEVER can find a watch that fits as my wrists are so thin, it drives me mad. I love... Zobacz więcej
Informacje dotyczące firmy
- Producent zegarków
- również w kategorii:
- Sklep z zegarkami
Napisane przez firmę
Just Cavalli, launched in 1998 by the iconic Roberto Cavalli, is a youthful brand recognized for its edgy, urban, and rock-inspired soul, reflecting the vibrant energy of modern fashion. Offering fashion-forward timepieces that seamlessly blend luxury with contemporary design, Just Cavalli Watches are distributed exclusively in Italy through Aion Time, the brand’s authorized partner, committed to delivering exceptional quality and authenticity. At Aion Time, we ensure each Just Cavalli watch reflects the brand's distinctive style and craftsmanship, offering both elegance and originality. We aim to provide a seamless and user-friendly shopping experience, supported by: Free UPS Express Shipping: Complimentary express shipping on all orders over €150 within the EU, UK, US, AE & SA, and over €250 for the rest of the world. Secure Payment Options: Pay safely using trusted methods such as Credit Card, PayPal, Klarna, Apple Pay, Google Pay, Amazon Pay, and Wire Transfer. Hassle-free Returns: A 30-day return policy for flexible, confident shopping. 2-Year Official Warranty: All products come with a 2-year official warranty, ensuring quality and peace of mind. We are dedicated to offering a premium service to customers seeking stylish, high-quality and timeless timepieces."
Dane kontaktowe
Via Senato 8, 20121, Milano, Włochy
- 0287159606
- info@justcavalliwatches.com
- justcavalliwatches.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 25% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I bought it for my partner and she…
I bought it for my partner and she loved it. Thanks JC
its softly to draag het
Καταπληκτικό κόσμημα ρολόι.
Καταπληκτικό κόσμημα ρολόι.
Εξυπηρέτηση πελατών άψογη.
Υπηρεσία παράδοσης χωρίς κανένα απολύτως πρόβλημα.
Θα ξανά αγόραζα σίγουρα από σας.
Όλα τέλεια.
Ho comprato due orologi e sono…
Ho comprato due orologi e sono contentissima e soddisfatta,il personale molto gentile lo consiglio vivamente e ho intenzione di fare acquisti in futuro.
A very beautiful watch
A very beautiful watch! Love it so much however I wish the actual watch was a bit bigger in size but I love it
DHL Express
DHL Express 😡 hat mir das Paket leider nicht selber geliefert,ich musste dann selber noch 20 min Autofahren um mir das Paket abzuholen.. das fande ich nicht so toll 😕🙁🫤
Great package and timely delivery
The product was packaged very carefully and delivery was on time. I can place my 100% trust on Just Cavalli!
I would liketo give you 5 star very…
I would liketo give you 5 star very good quality and nice and beautiful
One of the worst and most unprofessional shopping experiences I have ever had.
One of the worst and most unprofessional shopping experiences I have ever had.
I ordered the Just Cavalli Watches “Speranza Yellow Gold Champagne” on 5 June 2026, expecting a smooth and professional experience from a brand connected to a name like Roberto Cavalli. Instead, this became one of the worst customer service experiences I have ever had.
The shipment was supposed to arrive on 8 June, but it stayed on hold in Italy for days with no clear explanation. The first time I called Just Cavalli Watches, they told me it was a “usual procedure” and that the package would be delivered. The next day, nothing changed. I called again, and they said they would contact DHL and reply to me. They never replied.
From that point, I had to keep chasing them myself. They do not properly answer emails, they do not follow up when they promise to, and phone support was extremely difficult because they do not speak English properly on the phone. Every time they told me they would contact me in the afternoon, nobody contacted me. I had to call again and again, and eventually they even stopped answering the phone.
Meanwhile, DHL kept sending me emails saying the shipment was still on hold. When I contacted DHL, they clearly told me that the shipper needed to contact local DHL in Italy. I called Just Cavalli Watches again and explained this. They said they would call DHL and get back to me. Again, no proper update, no solution, no responsibility.
After several days of this, I emailed them asking either for a refund or for the watch to be sent with another courier. They ignored that email too. After two more days, I called again and told them clearly that I no longer wanted the watch and wanted my money back because the package had been stuck for too long. They said they had contacted DHL again and that the shipment would be released that day. I told them that I did not care anymore and only wanted a refund. They said okay.
Then, instead of refunding me, the shipment was released the next day and arrived two days later, on 18 June — ten days later than the expected delivery date.
This is unacceptable. The problem was not only the delay. The real problem was the complete lack of communication, the ignored emails, the broken promises, the poor phone support, and the fact that I had to do all the chasing myself. For a brand like this, the customer service was shockingly bad.
I would not recommend ordering from Just Cavalli Watches. This was stressful, frustrating, and completely unprofessional from start to finish. A customer should not have to call repeatedly, beg for updates, contact DHL themselves, and then still be ignored. This was the worst experience I have had with an online order.
The serpent head is poking the wrist
The serpent head is poking the wrist, not sure if it can be fixed?
Very average did not look like the pic
Bad experience i eeceived my order on…
Bad experience i eeceived my order on 21/4/26 and then I received a post from dhl on 28/5/26 asking me to pay the shipment and I try to contact the company and they apologise and they advised me to pay for dhl and they will refund me the money after .

Odpowiedź od Just Cavalli Watches

Odpowiedź od Just Cavalli Watches
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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