I ordered a personalised bottle and it arrived with hair and dirt marks all over the lid. I reached out to the company and received a response where they basically said that their working environment... Zobacz więcej
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Item was broken and could not use. Company said they could not confirm the item was faulty after sending photos. Offered a voucher but refused return and refund. Thankfully the bank looked in to my di... Zobacz więcej
I ordered a personalized gift box on Saturday and it was delivered by Tuesday - so fast! Such a cute box, wrapped with love and really great quality. Now I’m joking (or not) that I need another baby,... Zobacz więcej
I like Just Børn products - good value for money, lovely design, and thoughtful packaging. These products make excellent gifts and I really like the option to personalise products. The colours can som... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are JBørn, a small family business with a big vision of redefining baby and toddler products through thoughtful design, sustainability and style. Please note, we do not use this platform to collect reviews, that is why you would see poor rating, as this platform charges a lot of money to do this service.
Dane kontaktowe
unit 2 , ME160DZ, Maidstone, Zjednoczone Królestwo
- info@justborn.co.uk
- justborn.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 20% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Highly recommend!
Loved all the items, high quality and they all arrived very fast. Whether it’s a gift or for your own baby, go for it!
I really love the products and the fast…
I really love the products and the fast response
Great quality and service
The personalised weaning set is gorgeous and the quality is great. It made a perfect gift in the box it comes with and the recipient was very pleased. I also sent a query to customer service and was really impressed with how quickly I reveived a response. I would highly recommend!
10% discount for the first order
10% discount for the first order. I have signed up to get 10% off my first order but email never received with the code
Shipping it’s very fast and amazing…
Shipping it’s very fast and amazing pacifiers
BAD EXPERIENCE
Unfortunately it wasn't a good experience .
the delivery took so much time , also the answer time by email was ver bad , it took days to get answer . also I received the package in a very bad conditions it was very wet , and the local post but the package in separate bag . I have sent them email with photos and video of the package 7 days ago and I didn't get any answer !
The products look amazing
The products look amazing, and I really love them. They arrived very quickly.
Very beautiful
Colors, font , calligraphy are all very beautiful. Quality is high. Everything is very beautiful.
Everything was fine until I realised…
Everything was fine until I realised that a claim (Made in UK) on a product page was false advertising. The only reason why I purchased the product was because I thought it was made in uk. When I received the product the label said made in China. I raised it with customer service who made the changes but didn’t offer me any compensation whatsoever. I wouldn’t spend this much money on a made in china bib when they are so cheap on other famous retailer sites. Very disappointed.
One of the items was ordered in a…
One of the items was ordered in a different color
Look lovely. Don’t do what they say…
Products are absolutely gorgeous to look at, however the plates and bowls that are supposed to stick to high chairs do not stick, when I brought up this issue I was sent a new product that had been “quality tested” but it didn’t stick either. However what they have been tested on is a granite work top which they do stick to. This is pointless because no high chairs are made of this. Despite of this I was refused a refund and only given a partial refund. Lovely looking products but don’t do what they say they do. Will be sticking to my usual bamboo products in future which are brilliant and stick perfectly to high chairs.
Great quality and quick dispatch.
Atrocity of service
Atrocity of service
I paid full price and actually half of the amount I ordered arrived
do not recommend
Even when contacting customer service there is no proper response big no no
Really pleased with my order.
Really pleased with my order ! Delivery is faster than expected. Really nice backpack. Daughter love it and we got many compliments . Thank you
Their products are great but
Their products are great, but service is horrendous. Refund policy not clear on website and they don’t state customer covers shipping costs and you don’t get refunded for initial delivery. Also, now I’ve returned 2 items that simply looked too boyish for my little girl, which were delivered for a while now according to tracking, and company is not responding anymore.
Beautiful dummies I got two of ours…
Beautiful dummies I got two of ours personalised aswell which was lovely. And they arrived before Christmas. Just perfect I would order again.
Ordered a BIB dummy in blossom colour
Ordered a BIB dummy in blossom colour, size 2. Received a size 1, so I emailed customer service with photo proof, who then said they’d send out the correct size. The replacement order arrives & is a complete different colour! I emailed again with photo proof, to be told they checked & did send me the correct item, even though the proof was in the pictures!! They then haven’t been responding to any of my emails! Disgusting customer service!
This has happened on another occasion where they sent the incorrect item but did resolve it then, so placed this order for this to happen & be treated this way. Terrible!!
The only place I’ll get dummies from!🤍
The only place I’ll order my babies dummies from! Perfect every time! Ordered the dummies, dummy case and the dummy clips for my little girl and soon to be born son. Exactly how I’ve wanted them each time, always get compliments on them all! Thankyou so much
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