Bear With Us Productions Recenzje 

237
•
Wynik TrustScore: 5 na 5

5,0

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Oceniono na 5 z 5

I have just published my first book with Bear With Us Productions and it was an amazing experience. From start to finish communication was excellent and I felt involved in the whole process. I learnt... Zobacz więcej

Oceniono na 5 z 5

My experience was the most effortless and streamlined processes I have ever been through. Emma and the entire team exceeded my expectations and created something better than I could have imagined. I w... Zobacz więcej

Oceniono na 5 z 5

thanks to Bear with us I have published my book Neonatal superheroes to the rescue. I had the pleasure of working with an amazing team who was so supportive and always there to advise me every step... Zobacz więcej

Oceniono na 5 z 5

We are first-time authors and knew nothing about writing and illustrating books. Andy and the team held our hand the entire way, from start to finish, everything was explained and was easy to follow.... Zobacz więcej

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Informacje dotyczące firmy

  1. Wydawnictwo

Napisane przez firmę

Bear With Us Productions - We are specialists in children's book illustration and production. We provide the full package of services to allow writers of children's stories to become self-published authors in as little as 90 days. Our books have won multiple awards for their authors and we take great pride in providing an amazing end product. Our company ethos is to help new and experienced writers get their children's book to market in a cost-effective way ensuring all rights and royalties are theirs at all times. We have an amazing set-up where customer involvement at every level is paramount and our customer service is second-to-none. Contact us today, you won't be disappointed.


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5,0

Doskonała

Wynik TrustScore: 5 na 5

237 recenzji

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1 gwiazdka

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5,0

Wszystkie recenzje

(237)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 10

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Oceniono na 5 z 5

Unbeatable Quailty

Overall you can't really complain about the world class artists you get at this price point. The artists are truly incredible and the fact that an average joe like me even has access to them is a miracle in itself.

But if there is one thing I think the process could improve on it's the communication side of things.

At minimum I would've at least have liked to meet the artist in a video chat or something so we could discuss the story and discuss what they had in mind for everything before they start working on it. Instead we met through comments on the website and that was basically it before everybody went radio silent for weeks then started giving me things to approve.

Once the approval process began I had a lot of notes but the only way to leave them was once again through comments on the website which gets very tricky after a while. Sometimes it's hard to express a big note when you have very specific feedback. There were a few miscommunications because of this, meaning more wasted time that I think once again could've been avoided had there been more direct contact to discuss them instead of just always having to type them out.

With more time I would've liked some things to have been done differently, but I was told the artist had to move on to other things soon. So I just started saying yes to stuff haha. In the future it would be nice to have more clarity on the schedule as well.

In the end though I was happy with what they did. I just wanted to have fun going through the process of making a book for my daughter. And I wanted it to look professional. And thanks to Bear With Us Productions I was able to do just that. For the price point, the quality of the final product, and the ease of use…you can’t beat it. They’re the best.

19 sierpnia 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Hi Stephen. Thank you for the feedback. Appreciate the comments and the high score. The review itself seems a little conflicting, so I wanted to address your points as best I can. Obviously it's been over a year since we created Blanket for you so I have gone over the file notes in some detail to refesh my memory.

First of all I woud like to address video calling - We don't do that for a good reason. We work with artists all over the world and select artists with a very high standard. With some of the artists, their English language isn't very good so discussion points and requests could get lost in translation. This is why we work from an online project management system so that everything you discuss with us is written and logged for the whole team to see and not just your illustrator. It protects you and us. If a request was missed during a video call that can add further delays onto the project, but if its written down the whole team can respond accordingly. Its a fail safe measure that hasn't let us down yet through the design stages of our books book since we started using the system.

As I mentioned above, I've actually gone over the files today after reading your feedback because we completed your book over a year ago.
Regrading feeback in the project notes, everything looks as it should when there is a full dialogue going on between all parties to create something of the quality you received. Eveything was acted upon quicky and to your satisfaction.

Regarding your comment on changes. Changes and adjustments are part of the process and we always accommodate the changes. Every piece of work was approved by you and the ones that you wanted amended were taken care off right up the end of production. I've just checked all the notes and almost every piece of colour artwork presented to you for approval was met with either "Amazing" or "Perfect." We locked those down and even when you asked for further updates to those already approved images we accommodated you for free. We also didn't charge you for the final amendments to the approved colour illustrations after you received your proof copy back from KDP, and we even uploaded the files to KDP for you to help you even further with no cost added.

Regarding radio silence. When our artists are working on the book's production, there is always a timeframe where you will have some radio silence from the illustrator until the work is ready to present. We do everything by hand and that takes time. However, as you know there is never really radio silence between us because of the way our production is set up. You as the author joins us as a team member within the project to oversee your book's development with us from start to finish, and you have full access to the team and the production 24/7. We are always there.

Regarding the schedule. There was full clarity on the schedule as its laid out on the agreement, however sometimes this can change and all our clients are kept in the loop of any changes to timeframe as they happen. I can see that this project did overrun, however, that was down to the level of quality you received from the illustration work. Things can always overun for many reasons but on this occasion it was down to us wanting to make the book as good as it could be and the end result was fantastic. You even said that yourself.

The whole point of Trustpilot is to accept reviews and anaylse them in order to put things in place to address any negativity and to move forward with feedback considered. As this project we are discussing is a year old, we have changed a few things in that timeframe but overall everything works like a charm and authors who work with us absolutely love the way that we are set up as we always aim to make their time working with us as stress free as possible.

Overall, we really loved working on Blanket and the end result tuned out really great. We wished you every success with it and we still do, and I hope your daughter enjoyed it as well.
Let us know if you want to do Blanket 2.
Andy.

Oceniono na 5 z 5

SPARKS feedback

Andy, Richie and Edixon were very responsive to our requests, offering suggestions and guidance whilst considering our opinions and doing their best to make adaptations. The designing process was an incredible experience and the journey towards our finished book was a great experience. Our vision was brought to life and a product produced that really outlined what we wanted! Questions and queries were quickly responded to with a dedication shown to ‘get it right.’

14 sierpnia 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Hi, Thank you for your kind words. Greatly appreciated. Good luck with Sparks. We hope it goes off with a bang!!!!

Oceniono na 5 z 5

I've been with Andy and the team over a…

I've been with Andy and the team over a few weeks on my first ever venture into the publishing world, to say they were great is an understatement, they guided me through the process, kept me up to scratch with how it was all going, they were incredibly transparent and honest with everything, even giving me advice when needed and steering me in the right direction. I am with no doubt going to use them again for the other books I have.
the finalised book, the Gnomes of Serenbert, I was just blown away.
thank you, boys, for all you've done for me.

4 sierpnia 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Thank you for your kind words. Greatly appreciated. Good luck with the book!!!

Oceniono na 5 z 5

New author, very pleased!

I had absolutely no experience in writing or publishing a book prior to working with Bear With Us. They came highly recommended by a colleague of mine and now I see why. You are essentially given a personal team of geniuses who guide you each step of the way. The illustrators they offer for you to partner with are incredibly talented and everyone is a joy to work with. The team is very patient and supportive from start to finish. I plan to work with them again in the near future.

27 lipca 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Hi Kimberly, Thank you for your very kind words. We wish you all the very best with your book launch and look forward to working with you again soon.

Oceniono na 5 z 5

A wonderful experience - utterly faultless

This was an incredible journey right from the beginning through to the end. This is the second time I have worked with the Bearwithus team and once again they have created and produced a top quality product that has utterly blown me away. The illustrations by Carissa Harris are unreal - exactly how I wanted each character to look, each scene was just how I envisioned it because they listened, altered and tweaked to make it so - absolutely nothing was too much trouble!! Andy and his team were faultless, ensuring everything was to the highest standard and made sure they finished the book in time for my launch date. I cannot recommend BearWithUs enough - if you have an idea and want to create a children's book then they are exactly what you need!! A HUGE thank you to everyone for a wonderful creative journey. I’ll be back!! 👏👏👏👏👏👏👏

18 lipca 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Thank you for your kind words. We wish you every success with the launch and hope to work with you again soon.

Oceniono na 5 z 5

We are so thankful for such a great Team…

We are so thankful for such a great team at Just Bear With Us, Andy, Richie and Caner were excellent and so amazing to work with. Every question and every step this team were so helpful and professional. We are so happy and elated to work with you guys, and are looking forward to do more great projects together.
Thanks again Andy for delivering a great product and having a great team.

Jose & Jackie Gonzalez
The Funny adventure of Jacks Wax & Luna Bear.

4 lipca 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Hi Jose, our pleasure. The book looks great and we wish you all the very best with it.

Oceniono na 5 z 5

Absolutely brilliant service

Absolutely brilliant service

I cannot speak highly enough of the whole team who helped me turn my manuscript into a book. First class service the whole way through from editing the manuscript, to illustrations to uploading the book onto Amazon KDP. They made the whole process super easy for me and nothing I asked them was ever a problem. They worked very closely to me from start to finish and I was extremely impressed with each individual who I worked with and as the service as a whole. I would recommend this company to anyone looking to accomplish their dream of self publishing their book. I will be using them again for book number 2!

14 czerwca 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Thank you for your kind words, it's really appreciated. Good luck with everything and we'll hopefully see you soon.

Oceniono na 5 z 5

What a fabulous company

What a fabulous company. Right from the start the team was positive and welcoming, and so supportive. Guided me through the experience. Excellent and quick communication throughout.
My first book and dream to write a children’s book. Andy Luisa Andrea Richie and Tommaso I thank you you from bottom of my heart for making it happen. Highly recommended to anyone who want to write their own story. And definitely be back if i choose to write another. Thank you ‘Team bear with us’

24 maja 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

No problem and thank you for your kind words. Good luck with everything. Hope to work with you again soon.

Oceniono na 5 z 5

I can't praise this company enough

I can't praise this company enough. There was an excellent response and feedback. I am very pleased with my book and would use the services again. Queries were answered straight away and I received a professional response from a friendly, talented team. Kathryn

3 maja 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Hi Kathryn, thank you for your kind words. Truly appreciated.

Oceniono na 5 z 5

I have so many compliments for Andy and…

I have so many compliments for Andy and his team that I don't know where to begin! Bear With Us Productions is exceptional - from their quality of work to their customer service, and nothing was ever too much trouble. I am incredibly pleased with my end products. They are professional, mega-talented, and super-efficient, and I can't recommend them enough. Andy, Luisa, Martynus, Ritchie, Christian, Daniel, and Kenneth. BIG THANK YOU!

1 kwietnia 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Hi Maria, Thank you for your kind words. We love Buster. lol. Good luck with everything.

Oceniono na 5 z 5

Thank you BWUP for an amazing experience!

Working on my first book "Pipi and Alice: An Adventure in England" was made a fantastic experience with Andy and the team. They constantly guided me and put up with my sometimes really stupid questions ! I am so proud of the production that BWUP have produced for me. The trailer for the book is magical and the smile has not left my face. I can't wait to work on the next book with all the team And thank you for an amazing experience ! Debby Doodah

31 marca 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Hi Debby, thank you for your kind words. We enjoyed bringing your lovely characters to life. Glad you are pleased and good luck with the book launch.

Oceniono na 5 z 5

Highly recommend!

Highly recommend!! Their service is exceptional from the very first enquiry email, right through to finishing touches. Friendly and prompt responses to all questions. Couldn’t have done it without them, they brought my dream to life!

28 marca 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Hi Kay, thank you for your kind words. We are really pleased that you are happy with your book and we wish you all the very best with Crumble.

Oceniono na 5 z 5

Working with Bear With Us Productions…

Working with Bear With Us Productions was an awesome experience and I will definitely be using them again for future projects. They are very detailed oriented and go above and beyond on their work.

14 marca 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Hi Jess and Nick. Thank you for your kind words. We wish you well and hope that the pupils love the book.

Oceniono na 5 z 5

Amazing experience.

Bear With Us Productions, have just finished my children's book Tom and the Hedgewitch.
From start to finish they have all been incredible, and nothing was too much trouble. They answered every query I had. Leanne's illustrations are out of this world and so perfect for my story.
Chakib and Richie, formatted and designed my book, their work is faultless.
Andy was so kind, and guided me through every step of the way.
Thank you all, so, so much. You have made a childhood dream come true.
If you ever write your own story, please choose this amazing company. You will not be disappointed.

11 marca 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Hi Coral, thank you for your kind words. Really appreciate it. Good luck with the book.

Oceniono na 5 z 5

5 STARS to the team at BWUP

Do not hesitate to start your publishing journey with Bear With Us Productions. My 20 year old idea to bring “Florentina and Her Invisible Dragon” alive was perfectly taken care of the team. Once you reference your visions of the characters, colours and the style of the book the team match you with an illustrator. The book is planned out before the illustrations are created. Every step needs to be approved by the author therefore you do feel very much part of the creative team. No question is too much trouble for anyone and the team responds very quickly. Whether you are experienced in this field or a complete beginner like myself I can guarantee that you will enjoy the creative process. The support does not end when your book is finished. The team will virtually “hold your hand” and support you with any teething problems you may come across. I cannot wait to start working on the second story with BWUP and I am so grateful for their support.

7 marca 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Thank you for your very kind words. We had a lot of fun working on this project with you. It turned out lovely and we are glad you are pleased. All the best with it and we are here when you are ready for book 2.

Oceniono na 5 z 5

Best Production Company To Help Bring Your Book To Life

I had an AWESOME experience working with Bear With Us productions. Everyone on the team were so helpful and easy to work with, it made the experience much more enjoyable to have other people to work with. They were all so patient and courteous which really made a difference for a first timer.
I wanted to thank Carissa for being such a fantastic illustrator, you really brought my visions to life in the most adorable way.
Thank you Luis for doing all the GFX, you really came through with a lot of final finishing touches that made the end result really shine.
And thank you to Andy and the rest of the team for making this whole experience a dream come true. I couldn't be happier, as this is a story very special to me.
Bear With Us Productions brought my first ever book to life, a dream that I could have never imagined.
Thank you so much! I highly recommend them! 😊

5 marca 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Thank you Oliver. We really appreciate your feedback and comments. We are so pleased you love the book and we wish you every success with it moving forward.

Oceniono na 5 z 5

World Class Expertise

"Bear With Us" is a stellar, world class production company. The experience exceeded all of my expectations. They are professional, supportive and highly efficient.
A big thank you to Andy, Jenny, Tommaso and Richie. I'll be forever grateful, and you know I'll be back :)
Don't hesitate to work with this amazingly talented team. You won't regret it!

1 marca 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Hi Danielle, Thank you for your kind words. We are so happy you love your book and we can't wait to work with you again, soon.

Oceniono na 5 z 5

Just incredible

I'm not sure I can express my gratitude towards Bear With Us Productions in just a few short sentences, but I'm going to give it my best shot. Andy and the team have been nothing but incredible. Nothing ever seemed like too much trouble for them. Andy always replied to my questions within the hour.

Every part of my experience with them was smooth sailing, they take out all the stress leaving you with only a mountain of excitement.

They matched me with the most incredibly talented illustrator Ilya, he brought my book "Lunacorn" to life in ways I couldn't have ever imagined were possible.

I get the pleasure of working with Bear With Us for a little bit longer as we convert "Lunacorn" into a Welsh edition but that won't be the last.

Thank you Bear With Us Productions for making dreams come true ❤ I couldn't recommend you enough.

Melissa Rapley

5 lutego 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Hi Mel, thank you so much for your kind words. We love Lunacorn and can't wait to work with you again. Good luck with the book.

Oceniono na 5 z 5

A friendly, experienced team who made the whole process simple and easy!

This was my first time self-publishing and I found the whole Bear With Us team to be friendly, attentive and experienced! They provided a detailed overview of the process and were always swift to reply to any questions or queries, so I always knew where I was.  My illustrator, Jenny, was brilliant and always open to my input and suggestions throughout the storyboard process. I felt comfortable asking the whole team for their thoughts and opinions on things and their experience was invaluable.  The team made the whole process simple and easy and it was an absolute pleasure working with them 😊

3 lutego 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Hi Kat, thank you so much for your kind words and feedback. We had a lot of fun working on this project and we are glad that you are happy. Good luck with everything.

Oceniono na 5 z 5

Highly recommend!

This is my second time using Bear with Us Productions for my children’s books. I can’t recommend Andy and his team enough. I am impressed by the high quality of their work, creativity, talent, flexibility, responsiveness and professionalism. My books have received terrific reviews for their illustrations. As an indie author, I love having one stop shop where I get help from character creation to the final product ready to publish. I was part of every step of the way during the process. So my printed book turned out to be a true reflection of my original vision. Highly recommend!

22 stycznia 2022
Opinia niezależna
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Odpowiedź od Bear With Us Productions

Hi Roxana, Thank you once again for taking the time to give us a review. It's really appreciated.

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