Es dauert sehr lange, bis die Ware endlich da ist. Und dann kostet die Rücksendung über 6 Euro. Was aber besonders ärgerlich ist, dass sie nur über Kreditkarte funktioniert, auch wenn man gar nicht mi... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Es dauert sehr lange, bis die Ware endlich da ist. Und dann kostet die Rücksendung über 6 Euro. Was aber besonders ärgerlich ist, dass sie nur über Kreditkarte funktioniert, auch wenn man gar nicht mi... Zobacz więcej
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Your site is legit for starters. I could not locate my size in the style of tracksuit anywhere except this site. Delivery was quick & communication excellent. Thank you! I love my Juicy Couture tracks... Zobacz więcej
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Die Versandzeiten sind furchtbar lang. Zusätzlich der absolut schlechteste Online-Handel was Rücksendungen betrifft. Allein der Prozess, bis man ein Rücksendeetikett bekommt. Dann darf man noch mehr a... Zobacz więcej
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Had one item missing from my parcel- contacted customer service but didn’t receive a reply though it’s been days since. The one item I did receive wasn’t the best quality (feather trim started shedd... Zobacz więcej
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Official Juicy Couture UK online store.
Colonial Business Park, Colonial Way, WD24 4PR, Watford, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I didn’t receive my order and no one is responding to me

Odpowiedź od Juicy Couture UK

Odpowiedź od Juicy Couture UK
I have looked at the website but I can find the jacket for the black diamanté but I can’t find the pants for it can you please but it back in stock
Love my New Daydreamer bags. Great packaging and quick shipping.
If I could leave 0 I would . Ordered joggers they sent the wrong ones. Now I have to pay to return them. Guess what no QRcode or nothing . I’ve emailed and got nowhere. Had it to lots of different postal agencies and nowhere is accepting the parcel. JC_79646. Making it impossible to return stuff is shady, And even worse customers have to pay for your incompetence. Scammers !

Odpowiedź od Juicy Couture UK
My order went smoothly but I’m very disappointed about their customer service. I bought their
BLACK DOG CREST BAMBOO VELOUR HERITAGE HOODIE
I was planning on buying another hoodie in blue and a black shirt from the same collection
They deleted the black dog heritage collection from their website along with other items that were in stock the night before my purchase
Customer service won’t respond to my emails and it’s very ridiculous

Odpowiedź od Juicy Couture UK
love the new heritage collection, got the pink one, love it, needed to get the trousers shortened as 5”4. would love to see bags added to the collection
Order JC_78400 Missing Parcel had no update from you in nearly a week.
I want this resolved asap as have had to replace elsewhere so £160 down.
Happy to change rating of review if resolved properly.
In reply - no they haven't resolved anything other than a generic reply to my complaint of missing parcel

Odpowiedź od Juicy Couture UK
I placed an order on the European site four weeks ago. Was never delivered. The parcel status has remained as pending for two weeks showing clearly the parcel is lost. Despite many contacts with customer services all I get is fob off messages saying they are looking into it and nothing ever happens. I spent over £100 and received nothing!!!!!

Odpowiedź od Juicy Couture UK
I ordered an XS and got a XL and it took 3–5 days to get a solution via email going back and fourth with these meaningless emails and small talk. Which is such a delay you only have 14 days to send your items back.
Customer service skills are incredibly poor I wouldn’t recommend which is such a shame because I love their tracksuits but I will buy from indirect sellers I will never buy from the juicy couture website again they’re awful.
I was told I could not be reimbursed for my exchange despite the fact that it was not me who made the mistake I was sent the wrong size with the wrong tag. I’m super disappointed but I’m not surprised after looking at these reviews.
If you want juicy items go to selfridges etc buying directly from their website is useless.

Odpowiedź od Juicy Couture UK
I have been buying juicy for a while now for my wife and always thought it was great quality but it’s not it’s dam awful. Why because it’s 95% polyester. Go look that up and how bad it can be for you and also go look up frequencies of the body and frequency of things. polyester is 0 because it’s crap and cheap so not only is it plastic your wearing but your being ripped off for it with there prices.
Very clever juicy but I won’t be playing any more. Honestly some people may read this and think I’m nuts but go look this stuff up it’s very real. Shame on you juicy for churning out utter crap for the same money when it used to be cotton. Cotton 70mz organic cotton 100mz wool 5000mz linen 5000mz polyester 0mz
Not a happy customer, bought for 350euros, shipped with the cheapest and slowest shipping company, too 3 weeks to come to France. For this amount you could have shipped with DHL or UPS. TERRIBLE EXPERIENCE. When it came, 2nd mistake they made, instead to pack in neutral plastic, they packed in a bag scraming JC all over the place. Fantastic for thefts and custom issues, Well NEVER AGAIN

Odpowiedź od Juicy Couture UK
I bought 6 January jacket for my daughter price £90 . I did not receive any order confirmation email or any other upload!

Odpowiedź od Juicy Couture UK
After reading these reviews and still not getting a reply on my email from juicy couture it looks like I won’t be getting my order. I haven’t had a dispatch email yet. It’s been 6 days. I will wait a bit longer and update here! But it doesn’t seem promising. They’ll take your money and not even reply to your emails🙄
UPDATE: it says my order has been dispatched so I will update once I get my order.
UPDATE: my order has come now and arrived. Thank you juicy couture

Odpowiedź od Juicy Couture UK
2 Uhren gekauft. Beide mit leeren Batterien ausgeliefert.Innen verschmutzt. Nicht empfehlenswert!

Odpowiedź od Juicy Couture UK
I’ve downloaded the app as directed to get the discount. All good. Track Suit in the basket for check out. Code in and £210 becomes £168 EXCEPT IT DOES NOT.
Right at the very end as I’ve already go my PayPal code etc for security it tells me the code cannot be used at the moment. Why? This is annoying. It’s the reason I installed the app. What’s going on. I want this for my granddaughter for Christmas Present but I’m not buying from a Company that seduces you with an offer the withdraws it.

Odpowiedź od Juicy Couture UK
I ordered two weeks ago my item still hasn’t been dispatched. I have sent numerous emails to chase a dispatch date and no date has been given yet. This is my daughter’s birthday present and I need it to arrive by this weekend.

Odpowiedź od Juicy Couture UK
No returns label. Told to send registered and insured. Won’t buy again.

Odpowiedź od Juicy Couture UK
Didn’t take that long to come was here in a couple of days. Lovely blue juicy tracksuit. Only fault was it came in a massive box, no need for that size of box you could have put 4 boxes of trainers in there.
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