I am a Fair Trade stall holder with a small budget. True Origin were responsive and adaptable to the needs I had in making the last order. They were always available and responded quickly to queries... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
True Origin is a really great, inspirational company. The product range includes various original items, eg pineapple jam (which makes an amazing filling for a sponge cake incidentally!), sweet & sa... Zobacz więcej
Good products promptly sent. Slightly irritated by Royal Mail. They messaged that there would be an evening delivery but it came early afternoon when we were out, and was left on the doorstep (roadsi... Zobacz więcej
A very good range of fair trade and organic food for the store cupboard. I especially like the Kilombero rice from Malawi, the green tomato chutney from Meru Herbs in Kenya, and the Divine dark choc... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
True Origin Foods works directly with a network of smallholder farmers and producers in the global south to source the finest ethical foods.
Dane kontaktowe
True Origin, PA3 4BT, PAISLEY, Zjednoczone Królestwo
- 01412550901
- info@trueorigin.org.uk
- jts.co.uk
4,8
Doskonała
752 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Will definitely be a regular now
Such fantastic products and great service from Jade. Will definitely be a regular now. I love the Zaytoun Olive Oil and the True Origin sauces are now my favourite cooking hack.
23 lipca 2025
My package was left on the doorstep…
My package was left on the doorstep after a quiet tap on my door as I am disabled it took me a few minutes to get to the door by which time the courier was already driving away.. It was difficult for me to bend down and lift the parcel. I was very disappointed. The products delivered were very good. Peggy Myer
17 lipca 2025
Odpowiedź od True Origin
Dear Peggy, Really sorry you have had a bad experience with our chosen carrier. Unfortunately it is impossible for us to manage how DPD/Royal mail (our carriers) run it's service, we simply hire them to do the job they are experts in. I would suggest leaving a review with the company who you believe gave you a bad service. I am happy that the products arrived safely and your happy with the contents. All the best, True Origin Team
The product is not what I expected.No…
The product is not what I expected.No aromatic smell no nothing,It's just ordinary rice
Disappointed to the core
18 lipca 2025
Odpowiedź od True Origin
Hi, We are really sorry you have not enjoyed our award winning Kilombero Rice. We have imported and sold this product for over 15 years and we generally receive positive feedback. The rice has won multiple great taste awards and we are very proud of the product produced by our farmers in Malawi. One of our team have reached out to you on email but we have not received a reply. We would love to hear more about your feedback and assist if we can. All the best, True Origin Team
Just a hi cough.
Good on the whole but only sent 80 teabags instead of 800! But remedied very quickly.
Thank you
14 lipca 2025
Odpowiedź od True Origin
Hi, Apologies with our mistake. We run our warehouse with a small team and though we try our upmost, from time to time human error can arise. We have implemented a process change to help us catch picking issues before orders leave the building. As you mention, we send the correct item once the issue was raised. Thank you for your custom. All the best, True Origin team.
Great Fairly Traded Products
Great Fairly Traded Products, at great prices and great service. Thank you
10 lipca 2025
Another great delivery received
My order arrived very quickly and everything was in order as expected. I have used Traidcraft Tea for many years and love its delicious strong taste, enough for the largest cup. We have enjoyed the Chickpea Puffs before and they were really delicious; hence we have ordered more. I love that the food producers are paid a fair wage, just like I expect for myself. Keep up the good work.
8 lipca 2025
Supporting small businesses through…
Supporting small businesses through Fair Trade eg tea and coffee growers.
7 lipca 2025
The order came very promptly to N…
The order came very promptly to N Ireland. I have had problems ordering from another Fair Trade Company. Sometimes the order came to N Ireland only for it to be sent back to England again. This is the second time I have ordered from True Origin. Both times the order arrived promptly.
6 lipca 2025
Great website and prompt delivery.
29 czerwca 2025
Great service
Orders are dispatched in good time and the contents are well packed and are exactly what I ordered!
18 czerwca 2025
I sent an order only a few
I sent an order only a few days before I wanted the goods. True origin pulled out all the stops and delivered my order within 4 days - wonderful.
3 czerwca 2025
Purchase
Website is easy to use. I was called to advise of a short delay to the package shipping and was asked if that was OK. Then an email was sent to say that it had been dispatched on the date that I was advised it would.
2 czerwca 2025
Prompt and efficient service!
27 maja 2025
Fast despatch and helpful call about…
Fast despatch and helpful call about one item whose quantity had to be varied.
19 maja 2025
Doświadczenie Trustpilot
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