I called into the Otley branch yesterday to order some acoustic panels and some other bits. The panels were very competitively priced and they’re of a very good standard. I have just had everything de... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Janet & Emma in the showroom at Ulverston are just brilliant…really helpful & quickly resolved a problem with a shower tray, contacting the supplier & setting up a meeting to sort the issue. Many tha... Zobacz więcej
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I got some grout for my patio and everything went well - best price online, easy to order, good communication, quick delivery, thank you!
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The delivery guy was excellent. Due to parking issues on the day he couldn't park outside the house to unload. However, he got as close as he could unloaded and then helped drag the bags to our drive... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
JT Atkinson is a family owned independent Builders' merchant with over 150 years' experience in the supply of building materials. With our head office in Middlesbrough and 37 branches located in Tyne and Wear, Durham, Teesside, North Yorkshire and Cumbria, the company is able to supply materials to customers across the North of England. With a comprehensive stock range of traditional building, roofing, timber, plumbing and heating materials, a growing range of sustainable products, local knowledgeable staff and a large fleet of delivery vehicles, JT Atkinson are equipped to provide supply solutions across many product ranges from each outlet. The success of JT Atkinson has always been based on having a wide range of products available from stock and supported by a high level of service from knowledgeable, friendly staff. We are committed to providing outstanding service to our customers, but don't take our word for it - give us a try. From bricks to bathrooms, timber to tiles, we do our utmost to serve the needs of the building and associated trades.
JT Atkinson & Sons Builders Merchant
Napisane przez firmę
Fast & Reliable Shipping & Service
Orders placed before 2pm will be dispatched on the same day!
Orders placed before 2pm will be dispatched on the same day!
Dane kontaktowe
Thornton House, Cargo Fleet Lane, Middlesbrough, TS3 8DE, Middlesbrough, Zjednoczone Królestwo
- 01642 204 414
- help@jtatkinson.co.uk
- jtatkinson.co.uk
4,8
Doskonała
15 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ordered online and received a follow up…
Ordered online and received a follow up call with all the details of the order and offered next day delivery. The delivery driver was very polite and helpful, could not fault anything about the experience.
23 lipca 2026
Odpowiedź od JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and for taking the time to leave a review John. It is great to see you have rated your experience with us as 5*. We really appreciate your feedback relating to your experience with our Bingley branch, and to hear they kept you fully informed and delivered your order next day! We appreciate your feedback very much and hope that we will see you shopping with us again very soon for another 5* experience!
Excellent product
22 lipca 2026
Odpowiedź od JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the product that you have received. Thank you for choosing JT Atkinsons and we hope to see you again soon.
excellent service all round
22 lipca 2026
Odpowiedź od JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the level of service that you have received. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Did not deliver on day agreed.
21 lipca 2026
Odpowiedź od JT Atkinson Builders Merchant
Thank you for your review of our Grange branch. We are sorry to that your order was not delivered upon the day agreed. We do try to deliver on the requested days, however this is not always possible. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Quality communication and v quick…
Quality communication and v quick delivery. Excellent delivery driver, handler.
22 lipca 2026
Odpowiedź od JT Atkinson Builders Merchant
Thank you for your review of our Barrow branch. It is great to hear that you are pleased with the level of service you have received by our driver and that your order was received quickly. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Odpowiedź od JT Atkinson Builders Merchant
Thank you for your review of our Richmond branch. It is great to hear that you are happy with the level of service that you have received and that your order was received quickly. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Carl was a massive help at barnard…
Carl was a massive help at barnard castle followed me round and helped me collect my stuff much appreciated Carl 🫡
5 sierpnia 2026
Opinia niezależna
Odpowiedź od JT Atkinson Builders Merchant
Thank you for your review of our Barnard Castle branch. It is great to hear that you are happy with the level of help and service you were given by Carl. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Great service and product received…
Great service and product received quickly great communication
17 lipca 2026
Odpowiedź od JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the level of service that you have received and that your order was delivered quickly. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Hidden item
Great delivery, on time etc.
Just took me a while to find it as it wasn't in the agreed location!
21 lipca 2026
Odpowiedź od JT Atkinson Builders Merchant
Thank you for your review of our Scarborough branch, It is great to hear that your order was received on time but wasn't put where agreed. It is good to hear that you were able to find this. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Good customer service
Company rang after I placed my order to say exactly when it would be delivered.
21 lipca 2026
Odpowiedź od JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave a review. It is great to hear that you were kept fully informed in on your order status by our Grange branch and you have rated the service as 5*. This is great to hear and we hope that we will see you again very soon!
Nothing appeared a problem for the…
Nothing appeared a problem for the staff at the Otley branch. Very good, very polite.
21 lipca 2026
Odpowiedź od JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and for taking the time to leave a review. It is great to see you have rated the service as 5* and nothing was a problem in branch. This is great to hear and we hope to see you shopping with us again very soon!
I was very pleased as there was no…
I was very pleased as there was no delivery charge.
21 lipca 2026
Odpowiedź od JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and taking the time to leave us a review. It is great to see you have rated our service as 5* and you were happy with the delivery service too! This is great news and we hope to see you shopping with us again very soon!
Odpowiedź od JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and for taking the time to leave us a review. It is great to see that you have received 5* service from our Penrith branch and your delivery instructions were followed. We hope that we will see you shopping with us again very soon!
Ordered materials Monday and wasn’t…
Ordered materials Monday and wasn’t informed that they couldn’t be delivered till Thursday had to cancel order and wait for refund…
20 lipca 2026
Odpowiedź od JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and for taking the time to leave a review Brad. Following a thorough investigation by the Branch Manager in our Bingley branch, we can confirm that your order was delivered next day on Tuesday 21st July at 11:16am. We have contacted you via email in relation to your shopping experience with us.
Many Thanks, JT Atkinson
Faulty part bur sorted quickly…
Shower part was faulty but quickly changed and very friendly and helpful staff. Great service
19 lipca 2026
Odpowiedź od JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave us a review Kelly. We are sorry to hear there was a problem with your shower. However, we are glad to hear that this was resolved for you quickly by our customer service team and the issue was resolved. We hope to see you shopping with us again very soon!
Odpowiedź od JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and for taking the time to leave us a review John. It is great to hear that you have received excellent service from us, and we hope that we will see you shopping with us again very soon!
Excellent all round my only negative is…
Excellent all round my only negative is that no one contacted me to let me know when the delivery was arriving. Fortunately I was at home.
19 lipca 2026
Odpowiedź od JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and for taking the time to leave us a review. We are very sorry to hear that nobody contacted you regarding your delivery, but are glad to hear that you were home when this took place. We hope that we will see you shopping with us again very soon, where we can deliver 5* service to you.
the staff in the shop are a complete waste of time …
the staff in the shop are a complete waste of time. ignorance, arrogant especially for a female! they are about as unhelpful as possible. they are the complete usless package! although the the lad's in the yard are polar opposite. in the last couple of months they have had several thousands off me. I try to spend my money to support local businesses. but from now on I will be sourcing materials from an alternative supplier!
3 sierpnia 2026
Opinia niezależna
Odpowiedź od JT Atkinson Builders Merchant
We are very sorry to hear that you have not had a great shopping experience with us on this occasion, and the branch have been unhelpful to you. We have sent across a request for more information so that we can have this investigated as soon as possible and have this raised with the Branch Manager directly. We are very sorry for any inconvenience this may have caused, and we do hope that we can change your mind and see you shopping with us again very soon.
Paving slabs.
Easy to navigate website and easy ordering good comms by phone.Good range of products and excellent service. Thank you 10/10.
19 lipca 2026
Odpowiedź od JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave us a review. It is great to see you have rated the service from our Ulverston branch as 5 stars and you found it easy to order via our website. We hope to see you shopping with us again very soon!
Odpowiedź od JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave us a review. It is great to see you have rated the service from our Kendal branch as 5 stars and Amazing and we hope to see you shopping with us again very soon!
Doświadczenie Trustpilot
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