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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

This people are scammers. They were supposed to delivery my wardrobe in January, only to find out they have moved. Horrible scammers.

Oceniono na 1 z 5

Ordered wardrobes was assured no delay, however still not received ordered in September. Don't buy from this shop been told that there will be another 3 week delay. requested a refund which we are fu... Zobacz więcej

Oceniono na 5 z 5

Very happy with the customer and delivery services we received from JSB Furniture. The sales man was very professional, knowledgeable and patient. He showed us all the different options available for... Zobacz więcej

Oceniono na 1 z 5

I am writing to request my refund of my deposit paid to this useless company. I have been calling and sending emails no reply, you are not serious company therefore, irresponsible acts like this... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z łóżkami
  2. Sklep meblowy
  3. Sklep z materacami

Informacje przekazane przez różne źródła zewnętrzne

JSB Furniture is a fast growing independent bed, mattress, sofas and furniture retailer, selling some of the best brands including Sleepeezee, Sealy Beds, Mammoth, Millbrook Beds, Salus, Slumberland, Rauch, La-z-boy, Italia Living and many more.. We carry an extensive range of beds and mattresses in stock for express delivery anywhere in the country. Our showroom is open 7 Days a week with free customer parking at rear.


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

126 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Best prices for brand-name mattresses.

I found JSB Furniture whilst looking for a Mammoth Shine mattress. Their prices were a few hundred pounds cheaper than any other retailer locally or across the internet. Although there was a wait for delivery, this was made perfectly clear from the outset (Mammoth mattresses made on-demand). Delivery was however, arranged by them on a date (Sunday pm) suitable for ourselves, and sooner than expected.
Excellent communication from JSB, via email and phone. Delivery was monitorable on the delivery map which updated frequently. Very handy, as I was able to step out of our house even before the van turned into our road.
We would definitely use JSB again in the future, and shall look there first if we need any other items.
Thank you for an excellent service from start to delivery.

12 marca 2023
Oceniono na 5 z 5

Satisfied customer

Online ordering process was easy, prompt response by phone to arrange a suitable delivery time, efficient delivery service/ collection of used mattress.

3 grudnia 2022
Oceniono na 5 z 5

My order was stress free and the Matt…

My order was stress free and the Matt was delivered earlier than the expected 3-4 weeks. The delivery company kept us informed and were polite and helpful. The mattress is apparently very comfortable much more so than the mattress in a box that was returned as too hard for my daughter

21 listopada 2022
Oceniono na 5 z 5

Great service and very good price too

The delivery driver was really helpful and so prompt, I wanted to get away soon and he arrived at about 8.10 it was to be between 8 and 11.00 am. I couldn't believe my eyes when I saw him pulling up. He also took away my old mattress, so helpful.

27 listopada 2022
Oceniono na 5 z 5

Thank you for my beautifully made…

Thank you for my beautifully made headboards. Which were packaged well, delivered on time and with great care.
Customer service was great. And the price was amazing when compared to the high street.
I would definitely recommend you to my friends and family.

13 listopada 2022
Oceniono na 5 z 5

A perfect company to do business with!

The 2 reclining chairs I ordered were very well made and perfect when they arrived. The communication from JSB was great and I knew exactly when they were being delivered. The chairs arrived exactly when promised. A very good transaction all round.

15 listopada 2022
Oceniono na 1 z 5

THEY ARE SCAMMERS DO NOT USE THIS…

THEY ARE SCAMMERS DO NOT USE THIS COMPANY!! I ORDERED A BED NEARLY 2 MONTHS AGO. THEY SAY THEY ATTEMPTED DELIVERY which they did not AND THEN SLAPPED ME WITH A £50 INVOICE FOR REDELIVERY. KEEP YOUR STINKING BED. LIARS AND SCAMMERS
**UPDATE**
YOUR RESPONSE IS ALSO A LIE LOL
I HAVE EMAIL PROOF AND A PHONE CALL HISTORY OF THE AMOUNT OF TIMES I CONTACTED YOUR COURIERS AS WELL AS YOU AND DIVIDEBY GET OUT OF HERE!!!!!!
SCAMMERS!!!!!!
SO INSTEAD OF RESPONDING TO MY EMAILS, YOU DECIDED TO TRY AND MAKE YOURSELVES LOOK GOOD HERE AND RESPOND HERE LOL
CLOWNS!!!
****UPDATE**** NOW THEY ARE ONLY TRYING TO GIVE ME PART REFUND WHEN I NEVER RECIEVED THE BED YOU NEVER RESPONDED TO MY EMAIL THAT YOU TOLD ME TO SEND TO YOURSELVES AND YOU'RE DOING ALL BEHIND THE SCENES
TRUST ME DO NOT USE THIS FRAUDULENT COMPANY
GIVE ME MY WHOLE REFUND
ITS OK
I'LL TAKE IT TO TRADING STANDARDS AND THE FINANCIAL OMBUDSMAN 😁
UNDER THE CONSUMER RIGHTS ACT

30 lipca 2022
Logo JSB Furniture

Odpowiedź od JSB Furniture

Hello Tee,

Thank you for taking the time to leave us your feedback. We take all customer feedbacks on board.

I can see that our delivery partner (Furdeco) contacted you and pre-booked your delivery for 30/06/22 between 1pm - 4pm.

The POD submitted by Furdeco shows that they attempted to deliver your goods on 30/06/22 at 3:29pm but nobody answered the door bell nor phone calls hence the delivery was failed. We had been charged for the failed delivery by the courier company, that's why the re-delivery charge applied in your case.

Our customer support team tried to contact you several times via phone and email to re-arrange the delivery but since you did not respond to us, your goods were subsequently returned to us by the courier company.

I can also see emails from DivideBuy (Interest free finance provider you chose to pay for your order) confirming that they also tried to contact you, but you had not responded to them either, therefore your order was cancelled.

Please feel free to email us at sales@jsbfurniture.co.uk and we will be more than happy to assist you.

Kind regards,
JSB Furniture

Oceniono na 5 z 5

Helpful, efficient and great product.

I found them easy to order from, helpful and quick to respond when I had a query via email. The delivery people were efficient and delivered within the given time slot. The mattress I ordered is the most comfortable I've had in years. Overall we are very pleased with this company.

27 czerwca 2022
Oceniono na 5 z 5

Great price & great service - very happy!

I bought a mattress from JSB - they were quick to answer my questions about the product, my order, and the delivery process.
I was very happy to find a non-memory foam mattress at such a competitive price. I would definitely recommend them.

23 maja 2022

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