Joseph Turner Recenzje 

237
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I enjoy buying J T clothes and accessories, the service on the is always helpful, polite and courteous. the delivery is quick and the communications regarding date and time is accurate. Alas, I have h... Zobacz więcej

Oceniono na 3 z 5

Seersucker summer shirts. Weird sizes? I have always been a fairly standard Large fit. 16-16 ½ in neck, 42-44 chest and have always liked the quality of the various Joseph Turner shirts I’ve bo... Zobacz więcej

Oceniono na 5 z 5

So glad I have found Joseph Turner. I have now made separate orders. First 2 No Polo Shirts, 2nd 2 No Pique Cotton 1/4 zip sweat shirts. Both products are excellent quality, fare price. I even rece... Zobacz więcej

Oceniono na 5 z 5

Deciding to sharpen my image, prior to Christmas, I have just recd 3 country shirts, ordered in the Black Friday sale. I am delighted. They represent excellent value for money and are excellent sh... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odzieżą męską
  2. Sklep ze smokingami

Napisane przez firmę

Quality and tradition are at the heart of Joseph Turner. We believe that exceptional clothing begins with the finest natural fibres and a commitment to lasting quality. From the all-day comfort of our cotton chinos and the natural lustre of our extra-fine merino knitwear, to the relaxed tailoring of our popular unstructured jackets, we pride ourselves on delivering expert craftmanship, reliable comfort and enduring style.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

237 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 33% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(237)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 18

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I found the staff very helpful when I…

I found the staff very helpful when I went to order some shirts. They were on offer, but I had lost the offer details. They soon found what I needed and I was able to choose the shirts I wanted. I was impressed with the quality, when I received my first order so I put in a further order. All shirts were dispatched promptly.

17 kwietnia 2025
Opinia niezależna
Logo Joseph Turner

Odpowiedź od Joseph Turner

We are so pleased to hear you are happy with our products and service. Thank you for the kind feedback!

Oceniono na 5 z 5

Good quality goods

Good quality goods, helpful staff and attention to detail.

24 kwietnia 2025
Opinia niezależna
Logo Joseph Turner

Odpowiedź od Joseph Turner

Thank you for taking the time to share your feedback — we truly appreciate it.

Oceniono na 3 z 5

Fobbing off at it's finest!

Last summer I switched from Charles Tyrwhitt as they were increasingly going 'slim fit' on their regular range and coupled to increasing products from China had had enough. I gave JT a try from a Private Eye ad and finding the online process tedious called and spoke to an immensely help woman who answered all my questions and they received an order for over £600..
It all arrived as promised, I ordered a summer and winter weight of deck shoes, started with the summer weight. By the way the unstructured linen jacket's inside pocket does not take a mobile phone, annoying.
With winter beginning I switched to the sturdier winter shoes and put the summer ones away. In the first week the left shoe developed an annoying squeak and I thought it was just bedding in etc so left it for a while but it didn't, and reminded my of the crocodile in Peter Pan! Anyway, whilst walking home one night the noise was so annoying I phoned up and explained the issue. At first they said it was the surface I was walking on, but it was only the left one! Got the distinct feeling I was being fobbed off so tried standing the noise again... no good, so phoned again and spoke to the helpful woman who took my original order. She was more sympathetic and explained how they could be returned for assessment, which I did.
They apparently went back to the manufacturer and JT returned the original shoes with the following (shortened) explanation; the shoes are designed for decks so may squeak on different surfaces, try putting baby powder on the soles before wearing, are they for real!! Only one shoe squeaks, is the other one on a deck in another space time zone, spooky!!
This all sounds petty to some I'm sure, but the level of 'fobbing off' instead of sorting the issue astounds me and is bad business sense as they've lost my custom, I was going to place another large order that will now go elsewhere. Let's hope they remove my details better than the review below, as I didn't get a response to my request for them to do so..

16 stycznia 2025
Opinia niezależna
Logo Joseph Turner

Odpowiedź od Joseph Turner

Following our assessment and Orca Bay's own separate inspection of the shoes, we found no manufacturing fault. The squeaking you experienced is a characteristic of the non-slip soles on certain surfaces. The shoes were duly returned to you following the investigation.

Oceniono na 5 z 5

perfect fit for men who like comfort as well as style

I have always liked Turner's clothing to buy for my husband - who is somewhat conservative in dress and very particular about comfort as well as style, but hates shopping himself. Having already bought a pair of corduroy trousers and a hat for him, I ordered 3xpairs of the same trousers in a sale. One of them was slightly too tight around the waist and I returned them even though the difference was very slight. I was very pleased to receive a pair that fitted perfectly - excellent service -

30 listopada 2024
Opinia niezależna
Logo Joseph Turner

Odpowiedź od Joseph Turner

Your positive feedback means a lot to us. Thank you for taking the time to share your experience.

Oceniono na 4 z 5

Blue and purple pullover.

I had a slight problem ordering on line, then my bank did not complete my payment. This was probably my fault, but I made the order by telephone and that was fine. Everything else was great including the pullover.

12 grudnia 2024
Opinia niezależna
Oceniono na 3 z 5

Moleskin Jeans material is lightweight.

I have ordered shirts and trousers from JT before and always found them good value well made, so I was a bit disappointed when my latest purchase of 2 pairs of moleskin jeans arrived. They look all right and the colour and fit is good, but the material is too light weight for a pair of jeans! I use my old pair for gardening , walking and doing all sorts of jobs but whether or not these will last is doubtful.

3 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Will definitely be back...

Trousers arrived promptly and were good quality. Had to return some because of size, free return and prompt refund.

And importantly the trousers were made in Portugal where I trust labour and environmental standards are good.

Will definitely buy again.

9 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

The Best

The best firm I have ever dealt with. Efficient, helpful, 3 months to return or exchange and keep you informed

1 listopada 2024
Opinia niezależna
Oceniono na 2 z 5

Item not delivered after 4 weeks

Ordered an over shirt on 13/10 as a late autumn piece of clothing. Still not delivered on 8/11.

8 listopada 2024
Opinia niezależna
Logo Joseph Turner

Odpowiedź od Joseph Turner

Thank you for your comments. We can see you placed a pre-order for the shirt and the expected lead time of 4-6 weeks was advised both on the website and in your email confirmation at the time of your order.

We also emailed you on 5th November to advise the shirt was expected into stock on the 6th December. The shirt actually arrived with us ahead of time on the 25th November and this was received by you two days later on the 27th (within the 4-6 week pre-order period as promised).

If you require any further assistance please do not hesitate to contact our Customer Service team on 01845 575 100 or by emailing sales@josephturner.co.uk

Oceniono na 5 z 5

First-class Service.

Straightforward ordering process with clear directions.
Great products at competitive prices.
Products well packaged for delivery. Outer plastic wrapper thoughtfully designed to facilitate easy return if necessary.
Prompt delivery.
Return label included within the parcel.
First-class service all round!

27 lipca 2024
Opinia niezależna

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