Missing jewellery (bracelet) in an order made via John Lewis. To be fair JL are trying to address this but it appears that Jon Richard are not engaging with their efforts (several email and phone call... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Missing jewellery (bracelet) in an order made via John Lewis. To be fair JL are trying to address this but it appears that Jon Richard are not engaging with their efforts (several email and phone call... Zobacz więcej
Reakcja na opinię
Absolutely avoid! Item never delivered, customer service unresponsive. Of course they still charged my card. Fraudulent behaviour. They really should be out of businesses. Do not support such an appa... Zobacz więcej
Reakcja na opinię
Never buy from again. Tracking info absolute rubbish. Tracking number didn't exist. No contact number only email and all you get is automated replies. Item eventually arrived in a battered t... Zobacz więcej
Reakcja na opinię
Appalling. Five days after ordering the item still hasn't been despatched, then I received a refund email with no explanation or apology. To do this the week before Christmas is unacceptable. I almos... Zobacz więcej
Find a great collection of womens designer jewellery at Jon Richard. We offer a wide range of womens designer accessories online
Tilson Road, M23 9GF, Wythenshawe, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 64% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really bad quality jewellery. I Brought the disco ball earrings and the backs didn’t fit the earring properly, therefore they kept falling out, luckily I was at home but after replacing the backs the pin pulled away from the earring
I ordered a pendant necklace with ear studs as a birthday present for my friend but unfortunately the size of the jewlery is extremely small; the quality of the material is very poor. Very disappointed.
Ordered a bracelet as a gift for a friend on 19th Jan received on the 25th. The bracelet looks far better than the photo on the website and an excellent price too. Thank goodness I stumbled across this gem of a company (no pun intended). Would highly recommend
Ordered some jewellery Tuesday, delivered on Thursday on normal delivery. The necklace and earrings I ordered where even better than the pictures of them online. Very good price. Would highly recommend
If your considering buying anything from Jon Richards I would totally recommend. Love the items I buy from here always literally never disappoints. Also it arrives quicker then expected everytime therefore it’s great for gifting.
Item did not show up on time even after paying for express delivery.
Customer service did not reply to me when I asked about the delivery.
I'm the past I have had no problem with their quality items
I recently purchased a bracelet for my mum from Jon Richard and when it arrived, it was not the bracelet I had chosen. I contacted customer service who allowed me to return the item and receive a refund. It turns out it was a mistake on their website and they no longer had the item in stock. One of their team contacted the buyer for me and sourced the bracelet which they then sent to me with their compliments - requiring no payment.
Their service was phenomenal and I will absolutely buy from them again. Thank you so much!
I’ve returned my item. It’s been way over two weeks, stilll not received my refund.
They don’t have a customer call service. They don’t respond to my emails.
Lovely jewellery and perfect customer service!
I received my item which had an error on the engraving, I contacted the company via email late at night and had a reply back first thing the next morning. A new item was sent to me at no cost, 1st class that day. It meant the item arrived in time for the birthday it had been ordered for and removed all stress from the situation.
Highly recommend!
I have several pieces of jewellery from Jon Richard. They have such a lovely selection and everything is perfect for gifts for family and friends and at totally affordable prices. Yesterday afternoon I ordered some earrings, a necklace and bracelet for presents and they arrived this morning. That's what I call excellent service!
Love Jon Richard items and have bought them from other stores for years. Noticed products on own website for a great price and free delivery if over a certain amount, so decided to give it a go. Glad I did, saved a fortune and delivery was lightning fast! Items are beautiful as usual.
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