My granddaughter used these (her mum had 2 to change with in the middle of the night) and it saved so much time, trouble and stress (for the little one as well). It got her through all the bed wetting... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great product and have been using their mats for many years. Always good communication and prompt delivery. People may consider the product expensive, but compared to the costs of washing sets of bed... Zobacz więcej
Reakcja na opinię
Joizi have made my life bearable since I discovered them about 18 months ago. It has meant my seriously ill husband can enjoy the odd night away without the embarrassment of a wet bed; it has meant th... Zobacz więcej
Reakcja na opinię
Love the joizi pad, works really well and washing lovely, would have been 5 stars but has shrunk in the tumble dryer. Drying is advised on the instructions so followed but has shrunk a fair bit and do... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At JOIZI, we care about making your everyday life easier. We're the official UK and European distributors of PeapodMats: revolutionary waterproof bed pads that stay on top of bedsheets without straps. The ultimate product for incontinence, bedwetting, potty training and more!
Dane kontaktowe
5 South Charlotte Street, EH2 4AN, Edinburgh, Zjednoczone Królestwo
- hello@joizi.com
- joizi.com
4,8
Doskonała
131 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
there was a problem with otder and they…
there was a problem with otder and they sorted it out really quickly
21 lutego 2024
Odpowiedź od JOIZI
Hi Kim,
Thank you so much for your kind words! We're very happy that we managed to resolve your delivery issue quickly and to your satisfaction.
Wishing you all the best,
Team JOIZI
Odpowiedź od JOIZI
Thank you for your kind words, we're delighted to read that you find PeapodMats useful!
Excellent item
Quick delivery. Delighted with product, very well made and good quality.
24 stycznia 2024
Odpowiedź od JOIZI
Hi,
Thank you for your lovely review and very kind words! We're happy to read that you're delighted with your PeapodMat.
All the best,
JOIZI
Makes life easier x
This is my second peapod mat x this one is a large so I can use it on my daughters double bed x if she gets wet through the night it’s so easy to replace and you don’t have to take off the bed sheets x they’re really handy to have x
28 grudnia 2023
Odpowiedź od JOIZI
Thank you for your fantastic review, Angela! We're very happy to read that you find your PeapodMat handy to have and it's making your bed changes so much easier.
All the best, Team JOIZI
Makes life easier
24 listopada 2023
Odpowiedź od JOIZI
Thank you for your lovely review, Caroline!
All the best, Team JOIZI
I keep getting reminders to fill out a…
I keep getting reminders to fill out a review and still haven’t received my order would appreciate a response to my email.
24 listopada 2023
Odpowiedź od JOIZI
Hi Claire,
Thank you for another review from you and again, we're very sad to read about your experience. Please accept our apologies for the email you received asking you to review your order. Rest assured we're looking into this as you shouldn't have received it before your order arrived!
Your email was replied to promptly after we received it on Saturday night - please check your spam folder in case our reply ended up there for some reason.
Most sincere apologies for the inconvenience and thank you for your patience while we're working on your pre-order.
Kind regards,
Team JOIZI
Does not stay put
Appears not to soak through, but unlike in the videos my may does not stay put for my son. If he moves in the bed it rolls up and bunches , so the bed is not always covered. I’ve tried placing shoulder height and head height but it just doesn’t stay put.
Slightly disappointed as I got this so I didn’t need to use the tuck in ones as I have a bad back.
24 listopada 2023
Odpowiedź od JOIZI
Hi Wendy,
Thank you for your review but we're very sorry that you're not fully happy with your mat!
What you're describing certainly shouldn't happen. Rest assured that we'll do all we can to help you get this resolved. Could you please get in touch with us at hello@joizi.com and let us know your son's age and what bed size are you using the PeapodMat on?
We're looking forward to assisting you and resolving the issue for you.
Kind regards,
Team JOIZI
Odpowiedź od JOIZI
Thank you for your kind words, Mark!
Having confirmed my order for one item
Having confirmed my order for one item, something flashed up with an offer, I clicked on it, the order value was doubled with no option to cancel it
22 listopada 2023
Odpowiedź od JOIZI
Hi Arwenna,
Thank you for your review and we're sorry you feel this way.
We indeed have an option to add another item to your basket at check out and give customers a choice - this offer can either be accepted or declined. Once you place your order, you promptly receive a confirmation email that contains an email address to get in touch with us. We also have a 'contact us' page on our website, from where you can send us a message easily. We reply to emails and messages in a very timely manner and if you wanted to change your order in any way, we would have been very happy to do that for you.
We hope you have been enjoying the PeapodMats you received a couple of days after placing your order. If you, however, wish to return your unused mat, please send us an email at hello@joizi.com and we'll be happy to help.
We're here if you have any questions or require any assistance.
Kind regards,
Team JOIZI
Odpowiedź od JOIZI
Hi Lisa,
Your review has made our day! Thank you so much.
All the best,
Team JOIZI
Delivered quickly, great product
Delivered quickly. Great product. I used for potty training but bought the bigger ones for myself as get bad night sweats and have to use creams so this protects the mattress. It is really soft and doesn't slip about.
17 listopada 2023
Odpowiedź od JOIZI
Thank you for your lovely review, Sally! We're very happy to read that you love your PeapodMat and it helps you protect the mattress.
All the best,
Team JOIZI
Keeps the bed dry and is easy to…
Keeps the bed dry and is easy to change. Brilliant!!
30 października 2023
Odpowiedź od JOIZI
Thank you for taking the time to leave us such a fantastic review, Stephen! We're super happy to read that you find your PeapodMat brilliant. Thank you, once again! Team JOIZI
Very helpful
26 października 2023
Odpowiedź od JOIZI
Thank you so much for your kind words, Alison! All the best, Team JOIZI
Where is my order??!!!
27 września 2023
Odpowiedź od JOIZI
Hi Sean,
Thank you for your review, however we really wish you reached out to us directly first, providing us with the opportunity to promptly address and rectify the issue experienced. As a very small company, we take immense pride in our commitment to exceptional customer service. Reviews such as yours have a significant impact on our reputation and we genuinely value the opportunity to resolve any matters in an efficient and personalized manner.
To address the issue you've raised, we are taking immediate action. You will be shortly receiving an email from us and kindly ask that you confirm your delivery address when you reply. This information will enable us to contact the courier and obtain an update on the status of your order. Rest assured that as soon as we have this information, we will provide you with a resolution.
We're looking forward to assisting you,
Team JOIZI
EDIT: Hi Sean, we're still waiting for your email reply to be able to help you resolve the issue with your delivery. Please reply to our email or get in touch with us at hello@joizi.com and confirm your delivery address.
After waiting almost a week for your reply, we have cancelled your order and processed a full refund.
Great product
Great product!
The delivery was so quick and the product was fantastic.
30 sierpnia 2023
Odpowiedź od JOIZI
Thank you, GA, for your lovely review! Super happy to read that you rate our service so highly!
All the best, Team JOIZI
great product
Swift delivery and mat does exactly what it is meant to, giving my child confidence to go without night pull-ups and making life much easier when accidents happen
28 sierpnia 2023
Odpowiedź od JOIZI
Thank you, Jackie, for your lovely review! We're happy to read that PeapodMats have given your child confidence to go without night pull-ups!
Wishing you and your family all the best,
Team JOIZI
Great product!
23 sierpnia 2023
Odpowiedź od JOIZI
We're so glad you think so! Thank you for your review :)
Odpowiedź od JOIZI
We're always happy to read such great reviews - thank you so much!
Team JOIZI
Great product
I have purchased several times from Joizi the peapods are a brilliant idea both for the beds and for the leather sofas... elderly parent who needs extra protection do to spills and accidents so much nicer than having the disposable white ones..
18 lipca 2023
Odpowiedź od JOIZI
Hello Susan,
Thank you very much for your lovely review! We're happy to hear that the PeapodMats are working for your elderly parent and are doing a great job protecting the bed and the sofa.
With best wishes to you and your family,
Team JOIZI
Great company, good customer service, really helpful.
Joizi as a company have been really helpful, after an initial misunderstanding with a lost email. Their customer services is superb and they really do focus on the consumer's happiness. The product itself I wasn't happy with but that isn't Joizi's fault and they assisted with my return and exchange. Thank you.
25 lipca 2023
Opinia niezależna
Odpowiedź od JOIZI
Hi Lindsay,
Thank you so much for your honest review! We're very happy to read that the issue has been resolved to your satisfaction. Please reach out by email should you require any further assistance.
All the best to you and your family,
Team JOIZI
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.