Stephanie from Gerald Technologies customer service rep was easy to work with and resolved problem quickly. I use Gerald advance service they provide a good option for extra short term cash, and thro... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Stephanie was extremely helpful in resolving an issue to reactivate my account. She went above and beyond to help and it was absolutely appreciated! Approval amounts start low and a purchase using BNP... Zobacz więcej
Reakcja na opinię
Honestly I haven't had any real issues with Gerald. I buy a few items like I would anyway and then get a free transfer cash advance which is nice. Mark has been especially helpful during those time wh... Zobacz więcej
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Jubelle helped me greatly today and was very patient and understanding. Gerald has helped me through some very hard times and I very appreciative.
Informacje dotyczące firmy
- Alternatywne usługi finansowe
- również w kategorii:
- Instytucja finansowa
- Pozabankowe usługi finansowe
- Przelewy pieniężne
Napisane przez firmę
We built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Dane kontaktowe
Stany Zjednoczone
- support@joingerald.com
- joingerald.com
4,7
Doskonała
221 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The Gerald app has been a great help.
2 października 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
We're happy to hear Gerald has been helpful to you! Thank you for taking the time to share your experience. We truly appreciate your support and are glad to be here when you need us.
Great little app when you’re in a…
Great little app when you’re in a pinch. Mark has been very helpful in assisting me.
2 października 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
Thank you for sharing your experience! We're glad Gerald has been a helpful option when you need a little extra cash, and that Mark has been there to assist you. We'll be sure to pass along your kind words to him!
Mark was so helpful The free cash…
Mark was so helpful The free cash transfer comes in handy when needed. This app is a blessing to me, and I'm sure, to many other people as well.
1 października 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
Thank you for such a heartfelt review! We're glad the free cash advance transfer has been a blessing when you need extra support, and that Mark was there to help. We'll be sure to share your kind words with him. We appreciate you being part of the Gerald community!
Excellent customer service at Gerald…
Excellent customer service at Gerald wallet
1 października 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
Thank you for the kind feedback! We're glad you've had a positive experience with Gerald's customer service. We appreciate you taking the time to share your review and for being part of the Gerald community!
I am so grateful and appreciative of…
I am so grateful and appreciative of the assistance I received from customer service.
Stephanie understood my situation and the urgency to address my issues. Stephanie from Gerald Technologies was so professional and helpful.
I am so appreciative again.
Stephanie was patient during the entire process and very knowledgeable
29 września 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
Thank you for sharing such thoughtful feedback! We’re so glad Stephanie took the time to understand your situation and helped address your concerns with patience and professionalism. It’s wonderful to hear her knowledge and support made a difference, especially when you needed assistance quickly. We’ll be sure to pass your appreciation along to Stephanie!
Mark did an incredible job helping me…
Mark did an incredible job helping me with my repayment date! Gerald is a great app and look forward to using it in the future! Very Kind assistance from Mark!
24 września 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
Thank you for the wonderful feedback! We’re glad Mark was able to help with your repayment date and made the process easy with his kind assistance. It’s great to hear you’re enjoying Gerald and look forward to having you with us in the future. We’ll be sure to share your kind words with Mark!
How can I get back n my account if I…
How can I get back n my account if I have a new phone number
24 września 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
If you’ve changed your phone number and are having trouble accessing your Gerald account, our support team can help you regain access and update your information. Please reach out to us at support@joingerald.com with your account details so we can assist you with the next steps. We’ll be happy to help!
Broke folks need cash, not household items.
I am absolutely blown away seeing good reviews! People must not care about prices. Gerald makes you buy stuff from their so called corner store. Really it comes from Amazon. Packaging, shipping,and all. I wonder if Amazon knows they use their products and pretend they are their own store and jack up the prices. For example, 3 pack wipes. 2.77 on Amazon. Exact same wipes they are even Amazon brand are 5.44 on Gerald. So then after you spend half of your allowance in their i mean Amazon's store you can get a couple bucks in cash. My main question is: how on earth do you expect people that are using cash advances to spend part in a store!! They are getting advances! They need money! They are buying wipes at the dollar store! They need cash!!
17 września 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
Thank you for your feedback! Our app combines Buy Now, Pay Later and Cash Advance services. You can use part of your advance to shop in our e-store, and after your purchase, enjoy a free Cash Advance transfer to your bank. With no upfront payments, no interest, no subscriptions, and no late fees, we aim to provide a simple way to save and get more value.
We're sorry if this isn't currently aligned with your needs. For further information, please check our Terms of Use or FAQ. If you have any additional questions, contact us at support@joingerald.com.
This is a total rip off
This is a total rip off. They hook you for buying overpriced overseas items then ask questions via email on incorrect products that they shipped.
Ordered twice from them. First order incomplete. Second wrong size item. Numerous emails back and forth without a conclusion to rectify their mistake. They even had the gaul to ask me if I "videoed" opening of the box.
Avoid this company at all cost.
18 września 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
We’re sorry for the frustration you experienced with your orders and the back-and-forth while we worked through the issues. We have looked into your concern and we’re glad to see that your concern has since been resolved. We appreciate your patience throughout the process and your feedback, as it helps us identify areas where we can make support and order handling smoother.
Very good app
15 września 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
Thank you for the kind feedback! We’re glad you’re enjoying the app and appreciate you taking the time to share your experience with Gerald.
Mark was great at helping me with my…
Mark was great at helping me with my payment extension on my advance
18 września 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
Thank you for sharing your experience! We’re glad Mark was able to help with your payment extension and make the process easier for you. We’ll be sure to pass along your kind words to him!
Mark was very straight to the point and…
Mark was very straight to the point and helpful with solving my issue with my repayment. Gerald is a great app when you need quick cash I would recommend!
17 września 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
Thank you for sharing your experience! We’re glad Mark was able to quickly address your repayment concern and provide the straightforward help you needed. It’s also great to hear Gerald has been useful when you need a quick cash advance. We truly appreciate your recommendation!
I am so so appreciative of the cash…
I am so so appreciative of the cash advance process from Gerald , It truly is a. Game changer and assist with last minute issues that may come - Mark was amazing with assisting me with this process
16 września 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
Thank you for sharing such heartfelt feedback! We’re so glad Gerald’s cash advance has been helpful when unexpected expenses come up. It’s wonderful to hear Mark made the process easier and provided such great assistance. We’ll be sure to pass your kind words along to him!
Great customer service
Great customer service. The app is easy to use.
16 września 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
Thank you for your feedback! We’re glad you’re finding the app easy to use and that you’ve had a great customer service experience. We appreciate you taking the time to share your review!
Markfil was so helpful with ny request
Markfil was so helpful with ny request. Quick and easy! Also understanding.
14 września 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
Thank you for recognizing Markfil! We’re glad he was able to handle your request quickly and easily while also taking the time to understand your situation. We’ll be sure to pass along your kind words to him!
Odpowiedź od Gerald Wallet
Thank you for sharing your experience! We’re so glad Gerald has been helpful for you when you’ve needed it. We appreciate your support and taking the time to leave a review!
Always received items on time ~ never…
Always received items on time ~ never any problems.
11 września 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
Thank you for sharing your experience! We’re glad your orders have consistently arrived on time and that everything has gone smoothly. We truly appreciate your continued support and trust in Gerald!
Great customer service by Mark and…
Great customer service by Mark and great free transfers. Very helpful
10 września 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
Thank you for your kind feedback! We’re glad you’ve had a great experience with Mark and have found the free cash advance transfers helpful. We’ll be sure to pass along your appreciation to him!
I was approved for a $50 andance
I was approved for a $50 andance. Total transfer to my bank? $19.00! $19.99 subscription to Compass and 11.01 was added to the balance to their,"cornerstore.". The 11.01 is required to be able to access an advance! I do not give 50 fuks what the AP says the, $19.99 compass subscription is not a choice. I was never asked never offered anything. The terms read that EITHER cornerstore purchase OR Compass membership is needed to access cash advance option. Payback amount owed? $38.99 makes no sense to me...
2 września 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
Hi there — we’re sorry to hear the experience was frustrating. Gerald combines Buy Now, Pay Later and Cash Advance services. You can use part of your advance to shop in our e-store or Compass, our AI-powered financial assistant, and after meeting the activation threshold, enjoy a free Instant Cash Advance transfer to your bank with no upfront payments, interest, or late fees.
You can choose to spend the full threshold in our store or split it between the store and Compass. Compass spending counts 2x toward the threshold, helping you reach it faster.
Unlike apps that charge subscription fees out of pocket, Gerald has no membership or hidden fees. We’re committed to improving communication and transparency. For more information, please check our Terms of Use or FAQ, or contact support@joingerald.com.
They are shady and greedy liars
They are shady and greedy liars. They somehow get access to other banking accounts from their app being on your phone. They need to be shut down
27 sierpnia 2026
Opinia niezależna
Odpowiedź od Gerald Wallet
We’re sorry to hear about your concerns, especially regarding your banking information and account security. We take privacy and security seriously, and we’d like the opportunity to look into what happened. We encourage you to contact our support team at support@joingerald.com with the details of your concern so we can review your account and assist you directly.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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