JOHNS&CO Recenzje 4277

Wanmin Xue and Yantong Lin have been incredibly helpful, very happy with the service provided and their professionalism, efficiency and care. Thank you! ☺️

Thanks so much for Wanmin Xue!!!! He is really nice and professional

Fast responds, patient and friendly staff.

I recently had a maintenance problem and was extremely happy with the way WanMin dealt with it. He was super quick, efficient, and friendly while helping to resolve it.

When there are problems with my house, you will reply to me very quickly and help me fix them.

Sam was honestly amazing throughout the whole process of finding a flat in Battersea Power Station for me, my son and my dog.

He was super helpful, always quick to reply, and answered every single question I had without ever making it feel like too much. He really went above and beyond to make things work and keep everything smooth.

Would definitely recommend him if you want someone reliable and easy to deal with.

Victor is very helpful to reply to our queries clearly and efficient as always.

Britney was extremely helpful throughout the entire process. Whenever I had any questions regarding the property, she was always available to assist, responding promptly to both calls and messages.

She regularly checked in to see how things were progressing, which made the whole experience much smoother and less stressful. Thanks to her support and guidance, I was able to successfully secure the property.

Overall, Britney was very efficient, responsive, and professional, and I truly appreciate all the help she provided.

Thank you Chay for your excellent service today

We cannot recommend Andrew Tonge highly enough. Since November 2025, Andrew has been instrumental in helping us find a flat for our son in London. Moving from the US, we were unfamiliar with how the London market and lifestyle work, but Andrew was incredibly patient, guiding us through every step of the process. He truly goes the extra mile—often responding to our WhatsApp messages late at night or over the weekend to accommodate the time difference. If you are looking for a professional, kind, and dedicated estate agent in London, Andrew is the person to call

We’ve had a really positive experience with Chay from Johns&Co. He’s been consistently and efficient. Communication has always been clear and timely, and any issues have been handled with care and attention.
Really happy so far with the service

By far the best estate agent so easy and smooth process I highly recommend Marius and Candice they are so professional and helpful I advice everyone to go through them at the London city branch!

Sam is great, super helpful and responds almost immediately.

I highly recommend Sam El Jani as a Senior Property Manager. Her dedication, responsiveness, and professionalism set a high standard in property management.

She consistently ensures that all tenant concerns are addressed promptly and efficiently. Sam is proactive, solution oriented, and always willing to go above and beyond to make sure everything runs smoothly.

Her approachable nature and strong communication skills make her a pleasure to deal with, and her commitment to delivering excellent service is evident in every interaction.

Sam is a valuable asset to the property management team, and her work greatly enhances the tenant experience

Agents are available and fast to solve issues.

I get the useful advice and opinion from Wai Yau, the ​​
Senior Compliance Administrator, of Johns & Co. He is fast responding and solve me some concerns and potential risk. Thank you Wai Yau.

My property manager Chay is always helpful and professional in dealing with my rental matters of my property. Her immediate response to my concerns every time which impressed me most.

My experience renting a flat from Johns&Co was the worst I have had in London. The lettings agents are friendly and helpful as you'd expect, but as soon as you sign the paperwork and get passed on to property management you're on your own. From the bathroom mirror falling off the wall and requiring six months of constant chasing to get replaced (after them trying to place the blame on us), to three weeks of chasing to get the agreed deposit amount returned, which was supposed to be returned within 5 working days, it was a nightmare.

To get hold of our property manager, Princess, was nearly impossible, as she would never answer the phone or respond to emails - until I reach out to her management and suddenly she is all over it, albeit with no apology or remorse. Twice I had to contact the Director of Management Services directly because I was at a dead end. I would not get proactive updates about repairs, and instead had to chase weekly, if I was lucky enough to get a response.

Multiple missed commitments for repairs resulted in me taking days off of work for nobody to show up, and sloppy handiwork from their budget contractors meant that the mirror had to be fully replaced twice during our short tenancy, as well as most other repairs requiring multiple visits because they did not have the skills or items required to complete the repair (if they had even been told what they were coming to work on...)

I strongly recommend that you steer clear of this agency and look to rent directly unless you enjoy giving your money to people that couldn't care less about your wellbeing.

Johns&Co were a great help in finding me my new flat, Miyah and Bethel helped me find and arrange my new place - I was especially grateful for how proactive (but not pushy) Bethel was when the first place I viewed didn't work out.

I had a great experience working with Andrew Tonge while searching for a flat in Canary Wharf. He was extremely helpful throughout the whole process — from helping me find a suitable property to securing it at a reasonable price.

Andrew was always responsive and patient when answering my questions, and he made the process straightforward. I especially appreciated that he remained contactable even while on holiday, which really showed his commitment and professionalism.

Overall, I’d highly recommend Andrew to anyone looking for a reliable and supportive letting agent.