Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

on the 1yr anniversary of downloading the app, when the fees were taken out again, I notified the company to cancel. I had not used it for 11 months. they responded with all the legal terms of my co... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Die App an sich ist wie viele andere Laufapps, der Kundenservice ist allerdings herausragend. Innerhalb von 2 Stunden eine Antwort bekommen. Da ich Verletzungsgefahr das Abo kündigen wollte, das aber... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Its a great app, I like the motivation lady in walk one. However, I clicked on the "I'm walking" option, and the audio kept talking about running pace. I had to change days (I'm a shift worker) and a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I'm not a runner at heart but I used to do it because I know it's good for me. This program has changed that - I love the short challenging mid-week running sessions. Interval running and uphills a... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Klub biegowy

Napisane przez firmę

Joggo is more than just a running app. Think of us as your personal running coach, your nutritionist, and your support group – right in your pocket. With personalized running programs, custom meal plans, and an engaging reward system, Joggo helps you reach your fitness goals in a way that works best for you – whether you’re a beginner runner or a seasoned pro. Just like a real-life coach, we focus on your unique needs to create an all-round training plan that naturally fits into your life and guides you every step of the way. Created by elite coaches. Tailored to your goals. So it simply sticks.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Money grab

on the 1yr anniversary of downloading the app, when the fees were taken out again, I notified the company to cancel. I had not used it for 11 months. they responded with all the legal terms of my contract and besically said tough luck. Not a business i want to do business with when all it seems they care about is the money grab.

30 marca 2026
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

Hi Dave,

We’re sorry to hear about your experience. Please note that Joggo subscriptions renew automatically unless canceled before the next billing cycle, as outlined in the terms agreed to at the time of purchase.

We understand your concerns and would like to take a closer look at your case. If you haven’t already, please contact us at hello@joggo.run so our team can review the details and assist you further.

Best,
Joggo Team

Oceniono na 3 z 5

ATTENZIONE ALLA POLICY DI RIMBORSO

Avevo acquistato Joggo.run, utilizzata pochissimo perchè non in linea con i miei bisogni e disattivato l'abbonamento dal mio account di Google Play. Il 9 marzo mi trovo un addebito di 99,99 € . Contatto l'assistenza e qua comincia l'epopea: mi offrono il rimborso del 25%, poi del 50%. In un momento di difficoltà lavorativa, accetto quest'ultimo e ricevo il rimborso parziale. Scrivo nuovamente che voglio far valere il mio diritto recesso del consumatore sul servizio, diritto valido a 14 gg dall'acquisto e ricevere la parte mancante dei MIEI soldi. Per ora non ho ancora ricevuto risposta, ma continuerò a provare. Non abbiamo bisogno di App per fare sport. Solo di buona volontà. Comunque per chiarezza, sarebbe bello che queste aziende prima di prelevare soldi, avvisassero via mail.

Aggiorno la recensione al 12/03
Da 1 stella metto 3 stelle in quanto avvalendomi dei miei diritti di recesso del servizio, ho avuto il rimborso completo. 5 stelle invece per il servizio di Customer Care, che sicuramente segue le linee guida dell'azienda ma è anche disposto a preservare il cliente. Ringrazio l'assistenza clienti per aver rispettato i miei diritti.

9 marca 2026
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

Ciao Erica,

Grazie per aver dedicato del tempo ad aggiornare la tua recensione e condividere la tua esperienza. Siamo lieti di sapere che la situazione è stata risolta e che ti è stato rimborsato l'intero importo.

Se in futuro dovessi avere domande o bisogno di assistenza, non esitare a contattarci.

Cordiali saluti,
Il team Joggo

Oceniono na 1 z 5

Trotz Stornierung KEIN refund

Nach 2 Minuten sah ich dass die app absolut keinen Mehrwert für mich hatte. Trotz meiner sofortigen Stornierung (diese wurde bestätigt) wurden die Kosten nicht rückerstattet.

3 stycznia 2026
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

Hallo,

es tut uns leid, dass Sie diese Erfahrung gemacht haben. Bitte beachten Sie, dass die Kündigung eines Abonnements zwar zukünftige Verlängerungen stoppt, aber nicht automatisch eine Rückerstattung auslöst. Rückerstattungen werden gemäß unseren Richtlinien bearbeitet und erfordern, dass Sie sich innerhalb von 14 Tagen nach dem Kauf mit den entsprechenden Details an unseren Kundendienst wenden.

Falls Sie dies noch nicht getan haben, wenden Sie sich bitte an hello@joggo.run, damit wir Ihren Fall prüfen und Ihnen auf der Grundlage der Art und Weise und des Ortes des Abonnementkaufs weitere Informationen geben können.

Mit freundlichen Grüßen,
Ihr Joggo-Team

Oceniono na 1 z 5

Bombared with emails about ‘reaching my goal weight’ -Nothing to do with running

Acts as if it’s a ‘running’ app - fill out info stating I was training for a half marathon and selected no to meal plans, stating I am not trying to lose any weight - get bombarded with emails about ‘hitting my goal weight’ and how quickly it can be achieved. Disgusting. Luckily I am comfortable with my weight but this could be extremely triggering for anyone who previously or currently suffers with disordered eating. Would not recommend.

31 października 2025
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

Hi there,

We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. We understand how important it is for our communication to reflect each user’s chosen goals.

We’ll make sure your feedback is noted as we continuously work to improve our user experience and communication. If you’d like to share more details, please reach out to hello@joggo.run.

Best,
Joggo Team

Oceniono na 1 z 5

This is a fraudulent company

This is a fraudulent company. They are scammers. If they have your card information they will charge you years after using and cancelling the app then try to offer a partial refund when you complain.

26 września 2025
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

Dear Josh,

It's a shame to hear about this! Rest assured that you have not been scammed.

Please leave us a message at hello@joggo.run and refer this review – our support team will assist you.

Oceniono na 1 z 5

If there was a 0 star

If there was a 0 star, I would give it. Joggo is a scam company that takes funds AFTER cancellation- BEWARE

22 września 2025
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

Dear Ruth,

We're sorry to hear about this!

Please do not hesitate to reach out at hello@joggo.run and refer this review – our support team will assist you.

Oceniono na 5 z 5

Joggo is fantastic

Joggo is fantastic! As a beginner, I love how simple and encouraging it is. It’s exactly what I needed to start running with confidence, and to keep going!

11 sierpnia 2025
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

Dear Marta,
Thank you for your honest feedback!

Oceniono na 5 z 5

Joggo is helping me lose weight

Joggo is helping me lose weight. It's an app I've been using for two months, and it has helped me improve my running, do bodyweight exercises, and finally feel like a new man. A few minor drawbacks include the fact that it only connects to the Apple Watch, but other than that, I have no complaints.

6 czerwca 2025
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

Thank you so much for your great feedback! We’re thrilled to hear that Joggo is helping you reach your goals and making a real difference in your fitness journey. We appreciate your note about device connectivity—expanding compatibility is something we’re actively exploring. Keep up the amazing work!

Oceniono na 5 z 5

I love the nutrition plan

I love the nutrition plan! the app is very well thought and super easy to use!

21 maja 2025
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

Thank you so much! We're thrilled to hear you love the nutrition plan and find the app easy to use. We're here to support you every step of the way!

Oceniono na 1 z 5

Selbst der eine Stern ist zuviel

Selbst der eine Stern ist zuviel. Schlechter Kundenservice und kein nachvollziehbares ABO System. Eine Kündigung wird seit Wochen durch den Support durch immer neue Tricksereien verhindert. Es gibt kein Impressum, so dass nicht nachvollzogen werden kann, wer eigentlich der Anbieter ist. Achtung: Unseriös.

3 maja 2025
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

Es tut uns sehr leid, von Ihrer frustrierenden Erfahrung zu hören. Bitte wenden Sie sich direkt an unser Support-Team unter hello@joggo.run, damit wir uns umgehend um Ihr Anliegen kümmern und eine Lösung herbeiführen können. Wir nehmen Ihr Feedback ernst und möchten die Angelegenheit in Ordnung bringen.

Oceniono na 4 z 5

Die App an sich ist wie viele andere…

Die App an sich ist wie viele andere Laufapps, der Kundenservice ist allerdings herausragend. Innerhalb von 2 Stunden eine Antwort bekommen. Da ich Verletzungsgefahr das Abo kündigen wollte, das aber vergessen habe und erst bei erneuter Abbuchung erinnert wurde, habe ich dem Service geschrieben. Situation erklärt und binnen zwei Stunden war das Geld zurück erstattet. Ohne Probleme oder Stress! So sieht guter Kundenservice aus

9 kwietnia 2025
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

Vielen Dank, dass Sie Ihre positive Erfahrung mit uns geteilt haben! Wir freuen uns sehr, dass unser Kundenservice Ihnen schnell helfen und den Prozess unkompliziert und stressfrei gestalten konnte. Ihre freundlichen Worte bedeuten uns sehr viel und motivieren uns, Ihnen auch weiterhin bestmöglich zu helfen. Sollten Sie Fragen haben, sind wir gerne für Sie da!

Oceniono na 1 z 5

Genuinely Terrible

Awful, buggy app. Renews with no notice. Way too expensive for what you get. I recently tried the Nike Run Club app — free and SO much better than Joggo. I've been telling anyone who will listen to avoid Joggo.

24 marca 2025
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

Thank you for your honest feedback. We’re sorry to hear that your experience didn’t meet your expectations. We continuously work to improve our app and services, including communication around renewals. We appreciate your comparison and understand that different apps suit different needs. If you’d like to share more details or need assistance, please reach out to our support team.

Oceniono na 1 z 5

Waste of money ( if you don't give, they will take it anyway)

As others, money grabbing company and charges you without any notice. Stay far away from it. Very unhelpful and even the software doesn't worth it.

7 stycznia 2025
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

We’re sorry to hear about your concerns. Our subscription terms, including auto-renewal, are clearly outlined during sign-up to ensure transparency. We regret if this caused any frustration. We’re committed to improving our service and welcome any specific feedback you may have.

Oceniono na 1 z 5

Yet another money grabbing company that…

Yet another money grabbing company that hooks you on a subscription, doesn’t give you any communication when renewal is coming up, and then refuses to refund you the annual fee (which is not cheap), even when you contact them within 24 hours of payment. I downloaded this app on a free trial, used it for a while and then forgot about it (as we often do). It didn’t show up in my apple subscriptions. When I contacted the company after renewal they just referred me to the fine print t&cs and refused the refund my subscription. Poor service from just another tech company making money off an unethical subscription model. I will never use this app again.

5 grudnia 2024
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

Thank you for sharing your feedback. We understand how important transparency and clear communication are regarding subscriptions. Our terms, including auto-renewal details, are provided at the time of sign-up, and we encourage all users to review them carefully. We’re sorry to hear about your experience and regret any frustration caused.

Oceniono na 1 z 5

Total waste of money and they hold you…

Total waste of money and they hold you to 6 month to renewal subscriptions. Your watch or pedometer is a better accountability partner.

25 lutego 2025
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

We’re sorry to hear the subscription didn’t meet your expectations. Our 6-month plans are designed to provide ongoing support for lasting results. We appreciate your feedback and will consider it as we continue improving our service. If you have any specific concerns or suggestions, please feel free to reach out.

Oceniono na 1 z 5

I did not like Jogo at all

I did not like Jogo at all. Paid for my initial period. Removed the app and stopped using it in the first month. 6 months later they charged for another 6 months. After complaining they offered to rebate 25% of it.

21 lutego 2025
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

We’re sorry to hear about your experience. Please note that our subscriptions are set to auto-renew unless canceled beforehand. We encourage users to review their subscription settings to avoid unexpected charges. If you have any questions regarding our billing terms, let us know at hello@joggo.run.

Oceniono na 1 z 5

Joggo is terrible

Joggo is terrible. I was informed via email of a refund and over a month later, it still was not showing as refunded. When I reached back out, I was told to contact my bank. I contacted my bank who confirmed there was no refund issued. I informed Joggo that my bank confirmed no refund was issued and will be opening up a transaction dispute claim. Magically, the day I sent that email to Joggo informing them of this, I suddenly got the return that I was told was issued over a month before. Good thing I went back to look at my bank statements rather than going off their word.

10 lutego 2025
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

Thank you for sharing your experience. We sincerely apologize for the delay and confusion regarding your refund. We strive to resolve issues promptly and regret that this was not your initial experience. We appreciate your patience and are glad the refund was ultimately processed. Please don’t hesitate to contact us directly if you need further assistance.

Oceniono na 1 z 5

Eine App die für ANFÄNGER ist sollte…

Eine App die für ANFÄNGER ist sollte auch einen Plan machen der an dem Tag startet an dem man das Lauftraining macht. Ich bekam einen autogenierten Plan der die vergangene Woche startete mit den Anfänger Übungen. Ich begann an einem FREITAG.
Ein individueller Plan ist etwas anderes und hilt mal Null

1 lutego 2025
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

Thank you for your valuable feedback. We’re sorry the plan didn’t align with your actual start date. We aim to provide personalized experiences, and your input highlights an important area for improvement. We’ll share this with our development team to explore options for better syncing plans with users’ start dates. Please feel free to reach out if you need any assistance in the meantime.

Oceniono na 1 z 5

They're evil.

I forgot to cancel my subscription, they stole my money and won't give it back, I hate them forever, avoid at all costs.

21 stycznia 2025
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

We understand your frustration, but all subscriptions clearly state the auto-renewal terms at sign-up. We encourage all users to review these details carefully. If you have concerns, please contact our support team so we can review your case. We’re committed to resolving issues fairly.

Oceniono na 3 z 5

I like the app and the program

I like the app and the program. However, the nutrition piece is missing and no one seems to be able to help me. Also, I had Joggo before so it kept my former data like level and weight and I can't seem to change it.
Katie

9 stycznia 2025
Opinia niezależna
Logo Joggo

Odpowiedź od Joggo

Thank you for your feedback! We’re glad you like the app and program. We apologize for the trouble with the nutrition section and your profile data. Please reach out to our support team so we can help update your information and assist with any nutrition questions.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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