Downloaded app as wanted to use this method, however couldn’t complete registration as it will not accept either choice for “Let’s secure your account”, either by biometrics or email code? It doesn’t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great and secure way to send money to Jamaica for your family and friends. It can be picked up at several locations including the JN bank. The only problem I have is they do not have an app for easier... Zobacz więcej
Reakcja na opinię
I gave this great because I can simply fill out release the form after sending funds to be deposited to my account vs calling that took forever I just wish there’s an mobile App for banking It’s... Zobacz więcej
Reakcja na opinię
JN always quick and fast with the money Card my family are able to used what money they need and leave back the rest on the card very convenient they don’t have to join that long queue anymore
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Dane kontaktowe
Zjednoczone Królestwo
- 888-991-4065
- jnmtonline@jngroup.com
- jnmoneyonline.com
4,3
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The website and app won't let me log…
The website and app won't let me log in. I've downloaded tap tap as a substitute and the rates are better.
11 marca 2026
Opinia niezależna
Odpowiedź od JN Money
Dear valued customer, we’re sorry to hear you had trouble logging in to the website and app. That’s not the experience we want for our customers. Please reach out to our support team at jnmtonline@jngroup.com so we can assist and look into the issue.
I can't log in!
I can't log in on the website or the app. I am trying to send money now now now and it won't even let me sign in.
I looked at other 1 and 2 star reviews and the problem is not new.
I downloaded tap tap instead to send money to my JNBS account. Their rate was even better than JN Money. Joke ting.
11 marca 2026
Opinia niezależna
Odpowiedź od JN Money
Dear valued customer, we're sorry to hear you had trouble signing in, especially when you needed to send money urgently. That’s definitely not the experience we want for our customers. Please reach out to us at jnmtonline@jngroup.com and a member from the support team can assist you and look into what went wrong. Your feedback is important to us, and we appreciate you bringing this to our attention.
Odpowiedź od JN Money
Dear valued customer, thanks for your feedback. We’re sorry your experience felt very slow, that’s definitely not the standard we aim for. We appreciate you letting us know and will work on improving our speed to serve you better next time.
Great easy to send money online process…
Great easy to send money online process was easy.
27 lutego 2026
Odpowiedź od JN Money
Dear valued customer, thank you for your feedback! We're glad to hear the online money transfer process was easy and convenient for you. We appreciate your support!
Service is user friendly (online)
I use the service to transfer money and I find the site easy to use. Transfer thend to go through quckly and confirmation of transaction sent to my email.
27 lutego 2026
Odpowiedź od JN Money
Dear valued customer, thank you for your feedback! We're glad to hear you find the site easy to use and that your transfers go through quickly with helpful email confirmations. We appreciate your support! 😊
I send money on 2 occasions
I send money on 2 occasions. The 1st time took 7day business days. Which is understood. The 2nd time I send money and its been 5business days thus far and the money have yet to reach my bank account. The funds were sent to the same account and same bank on both transfers. Its said on the 2nd transfer the transfer time would be less than the 1st transfer time.
28 lutego 2026
Opinia niezależna
Odpowiedź od JN Money
Dear valued customer, thank you for sharing your experience. We apologize for the delay with your second transfer. We will reach out to you via email to confirm whether the funds have been received and assist you further. We appreciate your patience.
The transaction was quick and efficient.
26 lutego 2026
Odpowiedź od JN Money
Dear valued customer, thank you for your feedback! We're glad to hear your transaction was quick and efficient. We appreciate your support!
Excellent money transfer service.
Excellent money transfer service.
You can do everything online and the money hits your account instantly. Very impressive! Keep up the good work
4 grudnia 2025
Odpowiedź od JN Money
Dear valued customer, thank you for your kind words! We're thrilled to hear that you found the service fast and convenient. Your support means a lot to us, and we’ll keep working hard to provide the best experience possible.
Odpowiedź od JN Money
Dear Valued customer, thanks for the positive review, we appreciate your business and look forward to the opportunity to serve you again soon.
To be able to send money to family…
To be able to send money to family members from the comfort of my home and not having to find a shop to do this is a bonus.
Maybe look at more locations across the UK for those who are not yet doing online banking so they don’t have to travel too far to send money to their loved ones.
20 lutego 2026
Odpowiedź od JN Money
Dear Valued Customer, Thank you for the positive feedback. We are pleased to know that you are enjoying the service we provide, we appreciate your business and look forward to serving you again soon.
Option to see password
It would be extremely useful to have the option to see you password when signing in to do a money transfer. Instead of making errors. It would make the process more easier
27 lutego 2026
Odpowiedź od JN Money
Dear Valued Customer, Thanks for taking the time to share your feedback and suggestions for improvement. Your comments will be forwarded to our Online Team for review and appropriate action. We appreciate your continued support and thank you for helping us enhance our service experience.
Odpowiedź od JN Money
Dear Valued Customer, Thank you for the positive feedback. We are pleased to know that you are enjoying the service we provide, we appreciate your business and look forward to serving you again soon .
Sending money JN money APP is very user…
Sending money JN money APP is very user friendly and straightforward to use can't really fault it
19 lutego 2026
Odpowiedź od JN Money
Dear Valued Customer, Thank you for the positive feedback. We are pleased to know that you are enjoying the service we provide, we appreciate your business and look forward to serving you again soon.
System keeps Crashing .
Sorry for the 2 stars ,But as im located in London England,
the system keeps crashing when I try to send money to Jamaica , no matter what device I use, or if I use the app , online website, they all keep crashing after taking 1 to 2 min to load . But when it used to work it was beautiful and perfect with great satisfaction of survice !.
16 stycznia 2026
Odpowiedź od JN Money
Dear Valued Customer, we sincerely apologize for the inconvenience you experienced. At the time, we encountered temporary system downtime; however, we are pleased to confirm that the issue has been fully resolved. All our locations are now operating efficiently and without any issues. We truly appreciate your patience and look forward to the opportunity to serve you again soon.
Terrible customer service and no one…
Terrible customer service and no one answers the phone or can provide answers. Sending family back and forth to pick up money and he can’t receive it. Had to go back 4 times just to find out they are holding the money . Then I finally had to request a refund. Just damn terrible!!!!
23 lutego 2026
Opinia niezależna
Odpowiedź od JN Money
Dear Valued Customer, thank you for sharing your experience with us. We sincerely regret any inconvenience you may have encountered. We reached out to request additional information that would allow us to thoroughly review the matter, identify any gaps and implement corrective measures to prevent future occurrences. However, we have not yet received the requested details. Once again, we sincerely apologies for your experience and hope you will give us the opportunity to investigate this matter further.
Kindly provide the necessary information at your earliest convenience so that we may proceed with our review and assist you accordingly. We look forward to your response.
It was easy and very convenient for me…
It was easy and very convenient for me to send money home.
13 lutego 2026
Odpowiedź od JN Money
Dear valued customer, thank you for your kind feedback! We’re so happy to hear that sending money home was easy and convenient for you. We truly appreciate your support and look forward to serving you again soon!
I called customer services as i had…
I called customer services as i had error messages. This was sorted out and i was able to complete transaction with no problem. The lady i spoke to was helpful
14 lutego 2026
Odpowiedź od JN Money
Dear Valued Customer, Thanks for sharing your experience with us, we are happy to hear that you were assisted promptly and that you were able to complete your transaction without further difficulty. We appreciate your continued support, thanks for choosing JN Money Services.
Supporting love ones
Jamaica National money transfer is still for me the best and fastest way to send money securely to my love ones in Jamaica.
6 lutego 2026
Odpowiedź od JN Money
Dear Mr. Thompson, Thanks for the 5-star review. We are happy to hear that you are enjoying the convenient and reliable service we provide. We value your business and look forward to serving you again soon.
The site does not work
The site does not work. For days on end I cant get through. Ill have to reconsider Western Union now.
18 lutego 2026
Odpowiedź od JN Money
Dear valued customer, we’re really sorry for the frustration you’ve experienced. That’s definitely not the experience we want for you. Please know the issue is being looked into, and we truly value your support. For any issues, you may also contact us at jnmtonline@jngroup.com.
Taliyah and Tiffany are great
It was my first time sending money with JN and both Taliyah and Tiffany were so patient and informative. They took the time to answer all of my questions and ensured that I had the right information to move forward with my transaction. I couldn't be more thankful for their help and kindness.
18 lutego 2026
Opinia niezależna
Odpowiedź od JN Money
Dear valued customer, thank you so much for choosing JN for your first transaction! We’re thrilled to hear that Taliyah and Tiffany provided such patient and informative service. Your kind words mean a lot, and we’re grateful for the opportunity to assist you. We look forward to serving you again!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.