All my transactions reach the intended recipients without any issue. I would recommend this to anyone who need to send money to their personal accounts and love ones in Jamaica
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The requirements to open an account and the communication between departments are very poor! I find it a bit backwards that we cant open an account get a card to that account in the same place. To act... Zobacz więcej
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The customer service representative Patrick Forrest was very helpful, informative & shows a great degree of patience while assisting me to update my JN Online Account. He took time & effort to make su... Zobacz więcej
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To have back a online banking system. Wear you can go and do your transaction yourself. Because it's inconvenient for me to fine one of these locations..
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Informacje dotyczące firmy
Napisane przez firmę
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Dane kontaktowe
Brixton Road 389-391, SW9 7DE, London, England, Zjednoczone Królestwo
- 02077376951
4,8
Doskonała
81 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful and great communication
Very helpful and great communication
Making sure that customers are happy
17 lutego 2023
Odpowiedź od JN Money - Brixton
Dear Valued Customer, we work hard to exceed our customer's expectations and we are happy to hear that we hit the mark. Thank you for your continued support.
Everytime I try to send money it's…
Everytime I try to send money it's telling me I have no card on file this app is stupid it were approved by you all I still can't used why it's so difficult money gram is a snap of the fingers is not at any location all locations is fine
2 lutego 2023
Odpowiedź od JN Money - Brixton
Dear Valued Customer, Thanks for bringing this to our attention. We are looking into this issue and hope to resolve it promptly and accurately.
Very professional
All of the staff are very friendly and helpful
They are always willing to help
Most grateful to Diana, Hortence and most especially Tracey
Can’t thank them enough
4 lutego 2023
Opinia niezależna
Odpowiedź od JN Money - Brixton
Dear Valued Customer, we work hard to exceed our customer's expectations and we are happy to hear that we hit the mark. Thank you for your continued support.
The cashier (Hortense) very helpful…
The cashier (Hortense) was very helpful and pointed out the different options available to transfer money in the future.
11 stycznia 2023
Opinia niezależna
Odpowiedź od JN Money - Brixton
Dear Valued Customer, Thanks for the awesome review, our team works really hard to keep our customers happy, Thanks for the continued support!
Hello on my experience with Jamaica…
Hello on my experience with Jamaica national sending money they are very helpful full and good customer service from staff but I mostly do tranfer online transfer.
10 września 2022
Odpowiedź od JN Money - Brixton
Dear Valued Customer, we are happy you had a positive experience both on our online remittance platform and in the physical location. We remain committed to providing the best service to you and all our customers.
Staff in branch were very courteous and…
Staff in branch were very courteous and helpful. I went in for something they could not do but they assisted me to get it done elsewhere above and beyond their responsibilities. Follow up service was also available, quick and convenient.
28 października 2022
Odpowiedź od JN Money - Brixton
Dear Valued Customer, Our team is so grateful for your positive feedback and we are looking forward to having you again at our locations.
I was having a bit of trouble with this…
I was having a bit of trouble with this platform but big thanks to Patrick for walking me through the process and offering great customer service
3 października 2022
Odpowiedź od JN Money - Brixton
Dear Valued Customer, we are happy you had a positive experience both on our online remittance platform and with our staff. We remain committed to providing the best service to you and all our customers.
Efficient, Effective and Useful
JN Money Brixton branch offers a comprehensive money transfer service to Jamaica. The staff are friendly, knowledgeable and very effective in how they assist customers. If necessary, they will explain the process of money transfer so that customer is left with no doubt about the process.
5 września 2022
Odpowiedź od JN Money - Brixton
Thanks for sharing your experience, we are happy to hear that our team member was able to assist you. We look forward to your continued support. Thanks again for making it JN Money Services.
I was unable to login
I was unable to login, tried numerous times. Got intouched and I received instructions on how to go about fixing the problem and it did work. Thank you.
3 września 2022
Odpowiedź od JN Money - Brixton
Dear Valued Customer, we are happy you had a positive experience on our online remittance platform. We remain committed to providing the best service to you and all our customers.
The manager was pretty good at setting my account
I was approached by the manager who told about new ways to send money, he help me to register.
24 sierpnia 2022
Odpowiedź od JN Money - Brixton
Dear Valued Customer, we are glad to hear that you had a positive experience, thanks for leaving a good review. Our aim is to continue to provide excellent customer service to you and all our customers. Thanks again!
Great customer service and support from…
Great customer service and support from all team members at Brixton branch I wish I could give all 10 stars
24 maja 2022
Odpowiedź od JN Money - Brixton
Dear valued Customer, Thanks for sharing your positive feedback, we will continue to create the best possible experience for our customers.
It was kind of stressful at first but…
It was kind of stressful at first but in the end it all makes sense.
24 marca 2022
Brixton team is very helpful and polite…
Brixton team is very helpful and polite a special thank you to Patrick for his support with using the the JN money online app. This made sending money so much easier.
Kind regards
Natnice
5 stycznia 2022
Exemplary customer service as always
Exemplary customer service as always. The staff were very cordial and courteous. I visited the below location on behalf of a client of mine. I was very pleased with the explanation and the information that I was given because I was able to advise and solve the issue that my client had. The security guard was on point and was also customer friendly.
Service with a smile as always.
Junior Leachman
The Leachman Consultancy Limited
29 listopada 2021
They scam the money from my moms account
22 listopada 2021
Odpowiedź od JN Money - Brixton
Thank you for posting a review and we’re sorry to hear about your experience . We would like the opportunity to talk and investigate your feedback further.Please email me at pforrest@jnmsuk.com or Call me on 07545209975
Patrick
Digital Sales & Marketing Officer
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