I tried to order a small printed piece
I tried to order a small printed piece, now it's somehow stuck by the delivery service, saying my address is not valid.
Been asked to give the address 3 times, it's been 3 time I gave the exact same address, I'm just getting nowhere and they don't seem to care expect having Bots replying to me the same things over and over.
I don't recommend it, trust your local printer more.
While I really had given up since it took like a full month to sort this out, I finally got my package, and it's fine. So I change my review, overall it's positive though the delivery service was a mess.
Odpowiedź od JLC3DP
Hi Sylvain, thank you for updating your review and sharing your experience with us.
We’re glad to hear that you finally received your package and that the part meets your expectations. At the same time, we sincerely apologize for the frustration caused by the delivery issues — we understand how important a smooth experience is.
At JLC3DP, we take your experience very seriously. If you encounter similar issues in the future, please feel free to reach out to us at market@jlc3dp.com
. We will escalate your case directly to our Customer Experience team for priority follow-up and support.
We also hope to have the opportunity to serve you again and provide you with a much smoother and better overall experience next time.
Thank you again for your patience and valuable feedback.