Booked the event bus to Westlife. Trip up was fine. Driver didn't give as any information about time or location getting off the bus. We turned up at the location and time provided on our ticket, bus... Zobacz więcej
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Zobacz, co mówią recenzenci
I absolutely hate this bus service. The college routes don’t allow you to use a free travel card for disability, so I have to pay €20 a day for a bus that is constantly late, or doesn’t show up at all... Zobacz więcej
Stay clear of this company, I pre booked my ticket for Dublin Airport to Waterford when I got to the bus the driver said he sold my ticket and that I had to get the next bus 3 hours later. He did this... Zobacz więcej
Useless ! Trying to collect my daughter off the bus in Paulstown. The live bus tracker says she is just arriving in Paulstown - I ring her and she’s on the quay in Waterford ! Live bus... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Founded in 1919 by James and Mollie Kavanagh, JJ Kavanagh & Sons began as a small, family-run business with a single bus serving local routes in the rural town of Urlingford, Co. Kilkenny. From these modest beginnings, we have grown into one of Ireland’s foremost coach operators, renowned for our unwavering commitment to safety, reliability, and innovation. Over the past century, we have transformed the coach travel industry, adapting to the changing needs of our passengers while never compromising on the quality of service. Today, we operate over 300 services daily, transporting more than 3.5 million passengers annually across Ireland, connecting cities, towns, and rural areas with ease. An extra-ordinary journey At JJ Kavanagh, we understand that travel is more than just getting from one point to another—it’s about the experience. That’s why we’re dedicated to providing a travel experience prioritising passenger comfort, safety, and sustainability. Our fleet is one of the most modern in Ireland, equipped with the latest technology and safety features to ensure you arrive at your destination smoothly and securely. Backed by a team of over 200 dedicated professionals, we’re proud to be a company that travellers trust to deliver safe, reliable, and comfortable journeys.
Dane kontaktowe
Main Street, E41 V1F6, Kilkenny, Irlandia
- 0818 333 222
- customerservice@jjkavanagh.ie
- jjkavanagh.ie
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Odpowiada na 5% z negatywnych recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Unreliable.
Stolen Luggage
Your luggage can so easily be stolen and they take ZERO responsibility.
I got the bus from dooleys hotel Waterford at 7am to Dublin airport. I now know that before the bus even left, my luggage got stolen. I know that no one got off the bus at this stop so someone must’ve came along and took not just my case, but another passengers aswell.
JJ kavanagh have done absolutely nothing about this and claim to have zero responsibility even though the driver was inside the bus chatting, instead of at the luggage area watching over your luggage.
I have gone to the guardi but there’s no way I’m getting my luggage back even if they find the guy. Jj Kavangh have offered me a free one year pass for the bus, but obviously I WILL NEVER BE USING THE BUS AGAIN and like most people, I would only use this bus 1/2 times a year. So this “gesture” feels like a bit of a slap in the face.
Hypothetically, I could also easily get on the bus and leave with my case, along with someone else’s. There is zero security and your luggage can so easily be taken.
NEVER use this bus if you plan on putting luggage in the luggage compartment, which they also only allow you to bring a carry on. So if you bring a suitcase, it’s just a roll of the dice.
Consistently late on Dublin
Consistently late on Dublin - Clonmel route. Regularly waiting for 30 mins for the bus. The Clonmel bus departs Dublin airport at 6.30pm. The Waterford bus departs Dublin airport at 7pm and yet the Waterford bus arrives before the Clonmel bus at George's Quay. How is that possible given the 30 minute headstart the Clonmel bus has.
Some drivers are very good and quick to apologise - others will merely grunt "traffic".
The timetable needs to be adjusted. I have never had the bus arrive on time.
Buses are also invariably dirty - rubbish strewn around the bus.
My advice : take the train.
My First Experience Travelling With JJ Kavanagh
Hi, it was my first time getting the 735 just a couple of days ago. I was travelling from port laois to red cow. It was a really nice and peaceful journey. Usually when getting on the normal Dublin buses, it's always noisy. But on this one it was quiet and I had a nice view of the greenery while passing by. The bus ran smoothly with no bumps and I didn't feel uncomfortable or unsafe at all with the speed. The bus driver was also really kind and helped me get off at the right stop when I notified him it was my first time travelling with them. It was a really nice experience and I will definitely travel with JJ Kavanagh again!

Odpowiedź od JJ Kavanagh & Sons
Hi I recently got the Cl1 bus with my…
Hi I recently got the Cl1 bus with my grandson in Clonmel, I noticed the driver was very helpful and friendly to everyone, elderly people were told to stay sitting until the bus stopped and mum’s with young children to take their time , I was very impressed , his name is Abdu thank you for a very pleasant journey.

Odpowiedź od JJ Kavanagh & Sons
Just a few improvements to work on
I get the 735 from the Red Cow to Roscrea every week return and I find it a very pleasant service, buses are rarely ever late,sometimes even early. Just a few things that could be worked on:
-Radio turned down
-Make sure toilet paper and soap in bathroom
-Be able to change ticket time a few mins before bus due instead of 2 hours.
- Once others and I had to sit on floor of bus as no seats.. very dangerous.. so if bus full get another bus on route
- Reduce fare of tickets 13-18 years old by more as it is barely cheaper than adults.
- Bus drivers need to slow down, even if they are late safety should always come first, but not sure if they understand this
- Buses shouldn't be allowed to leave 10 minutes before scheduled time as that is just silly and many people may miss bus (I know it says this in T and Cs but what is the reasoning)
Other than these issues I find it to be a good service.

Odpowiedź od JJ Kavanagh & Sons
Excellent service
Excellent service. Always on time or (early) bus driver's always courteous and help with suitcase.Wouldnt go with anyone else. Even when I email a query online.Always answered. Thankyou for all your great service.

Odpowiedź od JJ Kavanagh & Sons
I frequently travel from Dublin to…
I frequently travel from Dublin to Nenagh on Kavanagh's bus. I've always been irritated by the radio noise. If you're trying to work, read, sleep, it is very intrusive, both for the volume and the terrible pop music. I've contacted Kavanagh's numerous times requesting that the radio be kept off. I now wear earplugs and still I can hear the radio noise. Kavanagh's is the only private bus company that I have experienced insisting that passengers like the music. The others provide silence.
On my most recent trip from Dublin and Nenagh there was a different driver and the radio was turned off the entire journey. For the first time in years, I could travel in blissful silence.
Still after reading the large volume of negative reviews, I must say that the 1:35 bus from George's Quay has always been on time and the driver polite. Other than the stressful radio noise, I've experienced very good service.

Odpowiedź od JJ Kavanagh & Sons
Nicest bus driver ever
Nicest bus driver ever. Let me on with the wrong ticket time. Brought a woman to a stop that wasn't on the route. Legend

Odpowiedź od JJ Kavanagh & Sons
Business hours 9am-5pm Monday to Friday…
Business hours 9am-5pm Monday to Friday yet it's Tuesday and I can't get an answer at twenty to ten saying we are closed

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Reliable transport option
I use thisservice for around a year on route 735. Drivers are excellent. Kind snd with good driving skills. There is also live veiw for journey so it helps.

Odpowiedź od JJ Kavanagh & Sons
I have just returned on the Dublin…
I have just returned on the Dublin Airport to Waterford bus. It was the 12.30 bus. The driver of this bus was just exceptional. What a gentleman. Helped everybody in any way he could, was a careful and mannerly driver. Well done to this man. Kavanaghs are very lucky to have such a wonderful member of staff. 5 ⭐️⭐️⭐️⭐️⭐️. Martina O Connor.

Odpowiedź od JJ Kavanagh & Sons
Got the 736 from Waterford up to Dublin…
Got the 736 from Waterford up to Dublin airport all was fine. When about to board on way home I double check if the route is going back the same way I.e. through Dublin as me and my friend plan on hopping off early in Dublin not Waterford. The driver says “no my first stop is carlow” I say “but would the way back not be the same as the way up” he said “no the way back is different” real snappy. What the driver didn’t know was my parents were also on board and did confirm with me over the phone that he did in fact go the same way home and did in fact stop in Dublin City and outside heuston station where he previously told us he wasn’t. I think he might have pre judged my friend as she had a travel pass in her hand. He was also refusing another woman whose child had a travel pass and eventually let her on after her begging. This man needs to be seriously investigated for his lying and outrageous behaviour. Tall man, rectangular glasses and dark hair. 736 route just be aware. I was also not refunded for the ticket I didn’t get to use that I paid for online as my return.
(My response to the below comment: he did stop though on the way up and down in multiple stops in Dublin City and I have photo evidence to prove this as my family were on board and said people hopped off and on at the Dublin City stops and it is advertised on the bus route timetable that you stop in Dublin City at multiple stops)

Odpowiedź od JJ Kavanagh & Sons
UK trip
A group of 66 of us travelled to the UK with JJ Kavanagh coaches. Hans and Robert were gentlemen, we were punctual, safe and treated kindly.
Sheelagh in the office was a pleasure to deal with.

Odpowiedź od JJ Kavanagh & Sons
I lost my phone on their 139 service…
I lost my phone on their 139 service from Blanchardstown to Naas. I called them up and they were super helpful in trying to locate it. They found it once the bus had come to its last stop in Naas. They were going to send it back on the next bus to Sallins but that would have been after their office had closed so one of the office workers went out of their way to drop my phone back to Sallins. Really impressed with how helpful they were. Great service!

Odpowiedź od JJ Kavanagh & Sons
Lots of "poor" reviews- no surprise
Lots of "poor" reviews- no surprise! Certainly the 717 service (Clonmel to Dublin Airport) seems to depend on the competence of the driver (27/10/23 he knew nothing about road closures in Dublin tomorrow or about JJKavanagh's revised arrangements. Nor how to get through Kilkenny,due to a road closure. The passengers had to guide!)Always late, in my experience. Sometimes rude and incompetent drivers. Buyer beware!

Odpowiedź od JJ Kavanagh & Sons
It’s so bad
It’s so bad, buses are always late. Wouldn’t count on the airport bus from Waterford ever. Plus. 7 euro for a single student ticket is a bit steep considering the train is 4.50 same journey. Don’t travel with them if you can avoid it.

Odpowiedź od JJ Kavanagh & Sons
Bus late by 30 mins
Bus late by 30 mins. 717 Clonmel to Dublin. Bus driver sat in the bus on his phone while we waited to get on mind you. Knowing full well passengers there waiting.
Bus driver ignorant and unapologetic. Many passengers late for airport flights or some even missed flights.
ABSOLUTELY DISGRACFUL.
AVOID AT ALL COSTS

Odpowiedź od JJ Kavanagh & Sons
20.30 bus from Dublin airport with…
20.30 bus from Dublin airport with driver Abdul was exactly on time on 20 th October.The driver was courteous helpful and friendly . The bus was very comfortable and warm , and we arrived at our destination more or less on time taking into account the severe weather condition that night .
I think Kavanaghs bus is a wonderful service ,perhaps you may consider including Carrick on suir on your route.Thank you Abdul for getting us to our destination safely .
Eithne Brazel Ck on suir .

Odpowiedź od JJ Kavanagh & Sons
Not only the bus is usually late in the…
Not only the bus is usually late in the evening, my bus never showed up one day after college stranding me in waterford. Customer service was closed couldn’t ring them or anything had to wait till Monday to get a reply via email. Two weeks later I still had no reply regarding the ‘investigation’. I had a return ticket (4.50euro one way) and then had to spend additional 7euro for one way back to carlow. Not only did I not get a reply for two weeks I had to email them regarding it. They offered me a single way ticket or a 4,50 refund like I didn’t spend 11.50 on a one way ticket. Customer service also useless . Offered me 4.50 back but sending me emails regarding a getting me a new ticket. Like make up your mind. Honestly ridiculous considering the fact most their customers are primarily college students that don’t have the time and money to waste on this company.
I can’t reply to the below reply, but nope I wasn’t offered a refund for the additional fare I had to purchase I only received 4.50 for the bus that didn’t show.
I emailed them after I received a reply to this review and they decided to send me the 7euro that I emailed them about weeks before that they refused. Thanks at last

Odpowiedź od JJ Kavanagh & Sons
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