Jian London Recenzje 

Although my order turned out to not be what I wanted it was very pretty. I returned it and the response was very helpful and quick.

Purchased an emerald pendant and chain for our 55th wedding anniversary. My wife was delighted with it and so was I. The only downside was the promised next day delivery did not happen. This was more likely down to the deplorable state of royal mail who have failed in next day deliveries to me on more than one occasion. Apart from this the service and information received from Jian London was excellent and I wouldn't hesitate to use them again in the future.
Thank you
Peter K

Excellent experience with Jian London. The bracelet and earrings I ordered were lovely and the service ice was fantastic. I order after 15:00 on a Thursday and the items were with me by the following day. Excellent quality and beautifully packaged. I would have no hesitation purchasing from them again.

Fantastic great speedy delivery
Ordered wrong size easy to deal with regarding the return and very speedy at sending the correct size
Thank for he great service and would highly recommend

I paid extra for next day delivery and now I’m told I won’t receive it until next week

I’ve just bought earrings from you for my daughters 60th birthday. The reason I used this company is that my son bought earrings from you for my 80 th birthday. Both times I’ve been delighted by the quality and service. Thank you. Will use again.

Ordered a necklace which was lovely but not quite what I expected. Returned it and was refunded immediately.
I look forward to buying from you again. 5*

These were bought for me as a surprised 55th anniversary present by my husband .
The whole process was very easy and the jewellery was delivered the next day.
I was thrilled with the earrings they are lovely and the quality is excellent.
He paid the extra for the gift wrapping and I am glad that he did it was the cherry on the top.
Well done Jian for excellent price and quality of service.

Excellent company to deal with. I unfortunately ordered the wrong size bracelet. I emailed the company and they replied within 30 mins and explained the exchange process. I received my replacement within 4 days. Customer service was second to none, I would not hesitate to use them again.

Received my earrings they are stunning could not believe how beautiful they are I bought them for my daughters 50th birthday thankyou for the beautiful gift wrapping service Regards Denise

Bought some earrings for my wife as a 20th wedding anniversary present. She loves them! They are stunning and really good quality. Prompt delivery too

Prompt delivery of product, exactly as advertised. Ordered a size too small and product was returned and replaced with no issue. Professional company I wouldn’t hesitate to order with again.

The experience i recieved from this company was amazing from start to finish. Was always kept informed regarding where the ring was. Very thoughtful company and the craft work was amazing. I so love my ring and highly recommend this company

very beautiful pendant... and fast delivery, thank you... worth the price

About a month or so ago we ordered a 3ct emerald cut ruby solitare 9ct white gold ring. Unfortunately we were really disappointed. As advertised they sent out a complimentary version in silver to try on for size and show how it looks on your finger, we did notice about half of the inner ring was hollowed out making it quite thin. We naively assumed that as this was not the actual ring that the white gold version would be a solid band. We did also notice that the band itself did not resemble the image on their website which looked chunky; instead it tapered slightly to the shoulder and was a slimmer band. Not sure if this was clever photography but felt assured after reading lots of positive reviews that the actual ring would resemble the image. A few weeks later the 9ct white gold ring arrived, EXACTLY the same as the complimentary ring. Although we are not complaining about the lab grown ruby as that did resemble the image our unhappiness was the band. We felt cheated, nowhere did it show an image of the underside of the ring or describe that the ring was hollowed out underneath. We actually only bought this due to the chunkiness of the ring band, if we had realised this was what we were going to get we would not have ordered it. We contacted Jian to resolve this but as we had an inscription we could not return the ring. We were offered a pair of earrings which we had no use for when all we wanted was what we saw and ordered on their website. We did not feel they were willing to resolve this issue amicably or offer other reasonable alternatives and their customer service/care was poor. If we could offer any advice please consider going to a local jewellery store where you can at least see, try on, get good advice and of course I’m sure the customer service would be much more amenable to resolving your issue face to face rather than a voice at the end of the phone who doesn’t really care that your 40th wedding anniversary gift is now marred with disappointment. PLEASE READ ALL THE REVIEWS not just the positives because some people do have bad experiences. This is our honest opinion and factual review of this company and in no way defamatory.

Ordered on a weekend, item received on the Tuesday. (Ruby earrings). Item is lovely. It’s a 40th anniversary gift and I know my wife will be delighted with it
Thank you for such good service at a very good price

Ordered one day,delivered the next day,perfect.
Lovely item,very reasonable price,great quality,
Thank you

I was very happy with my recent purchase, but I had to request a replacement for the bracelet because it was slightly too small. The customer support was very friendly and professional and I am awaiting a replacement having returned the original by recorded delevery.

Very easy to order and delivered in excellent time. The ring is beautiful and my wife will receive it on our 40th anniversary in July and I’m sure she will love it

Ordered a beautiful sapphire ring yesterday at around 4.00pm. It arrived at 11.30 this morning, well boxed and discreetly packaged. The ring is exactly as described and couldn't be more pleased.