Disappointing Lack of Service and communication
Contacted this company after reading several very enthusiastic reviews on the website. Have to say I don't share the enthusiasm. After several attempts to get an appointment, ( and several unanswered phone calls ) David agreed a date and price. He didn't seem too enthusastic about driving half an hour to get to me.(his travel time was of course factored into the price he gave me) Astonishing, Business is Business, right? However a date was arranged for a morning appointment. The date arrived and by 11am no sign of him. I tried emailing and messaging him, no response. I tried calling, no response. Finally he answered a text message I sent asking if he was still coming. His answer was No, too busy can't get to you till next week. Rude attitude from a Business. To say I'm annoyed is putting it mildly. If I hadn't kept trying to call him I would have been waiting all day for a No Show. Really bad manners, why not call and say he wasn't coming? Why not be upfront and say he didn't want to drive for 30 minutes? I now have to find another company to do the job. So treat this business with caution, have to wonder if the reviews on his website are fake.