Vile company how it still trades i do not know.. same old responses described in other reviews AI product pictures awful material Returned as i do not want 10 %or 20% of refund why? The god aw... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The company won’t accept returns. Jesse London does not reply to customer emails so therefore you cannot return items. They advertise a return policy. However, it appears this policy equates to i... Zobacz więcej
Reakcja na opinię
Same as the rest of the reviews portrays to be a uk based company even the package arrived with a return address of London on it. Although it took ages to arrive but is a British 48hr postage. Poor... Zobacz więcej
Reakcja na opinię
Bought a raincoat; took about 3 weeks to arrive; sizing completely wrong. Offered 50% discount to buy another one and keep the original coat. Have to return to China. How is it legal for a company... Zobacz więcej
Reakcja na opinię
1,2
Bardzo słaba
666 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 99% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
If I could give this a minus star I…
If I could give this a minus star I would..... After waiting weeks for my delivery of a pair of shoes (turns out the company is in China) The quality of shoe was awful and looked nothing like the item on the website. The shoe's were supposed to be for a friends wedding but they didn't arrive in time. Currently awaiting a response to return/refund the item
3 czerwca 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing and frustrating this must have been, particularly regarding the delivery delay, the quality of the shoes received, and the fact that the item did not arrive in time for your friend’s wedding.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding the differences between the product received and the images shown on the website.
We take concerns like this seriously and would like the opportunity to review your order and return request in full. Please email us at info@jesse-london.com with your order number and any relevant details, and our team will investigate this further so we can work toward a fair resolution.
Kind regards,
The Jesse London Team
Shocking delivery time
Shocking delivery time. Furious. Will not be keeping the item and am tempted to report them for fraud. Name of company misleading to. Definitely NOT in London.
3 czerwca 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, particularly regarding the delivery time and your concerns about the service provided.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your dissatisfaction with the overall experience and appreciate you taking the time to share your feedback.
We take concerns like this seriously and would like the opportunity to review your order and any related correspondence in full. Please email us at info@jesse-london.com with your order number and relevant details, and our team will investigate this further so we can work toward a fair resolution.
Kind regards,
The Jesse London Team
Jesse china they a scammer I ordered a…
Jesse china they a scammer I ordered a double breasted coat and they delivered rubbish different from what was on the actual picture, sent several emails and they keep replying same message “picture not clear “ please don’t patronize them. They are difficult.
2 czerwca 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, particularly regarding the item received not matching the product advertised and the communication difficulties you encountered while trying to resolve the issue.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We appreciate you taking the time to share your feedback and understand your concerns regarding the handling of your complaint.
We take concerns like this seriously and would like the opportunity to review your order, the images provided, and the previous correspondence in full. Please email us at info@jesse-london.com with your order number and relevant details, and our team will investigate this further so we can work toward a fair resolution.
Kind regards,
The Jesse London Team
PLEASE DO NOT FALL FOR A SCAM.
PLEASE DO NOT FALL FOR A SCAM.
Bad quality merchandise, not as advertised, shipped from China and if you want to return the order you have to pay shipment cost to CHINA! Do not let the name mislead you. Not a UK company.
2 czerwca 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing and frustrating this must have been, particularly regarding the product quality, your expectations based on the advertising, and the return process.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding shipping and return arrangements and appreciate you taking the time to share your feedback.
We take concerns like this seriously and would like the opportunity to review your order and any related correspondence in full. Please email us at info@jesse-london.com with your order number and relevant details, and our team will investigate this further so we can work toward a fair resolution.
Kind regards,
The Jesse London Team
-minus Star
-minus Star
They call themselves "London", but they're actually based in China. The product I received was such poor quality that I wouldn't even use it as a tablecloth. To make matters worse, after sending an unacceptable product, they expected me to pay to return it to China at my own expense.
A very disappointing and unpleasant experience. I would not recommend this company.
1 czerwca 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing and frustrating this must have been, particularly regarding the quality of the product received and the return process.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We understand your concerns regarding return shipping costs and appreciate you taking the time to share your feedback about your experience.
We take concerns like this seriously and would like the opportunity to review your order and any related correspondence in full. Please email us at info@jesse-london.com with your order number and relevant details, and our team will investigate this further so we can work toward a fair resolution.
Kind regards,
The Jesse London Team
Should be zero stars
Should be zero stars. Complete scammer company. Not UK based, products are shipped from China. Items are outrageously poor quality and bear no resemblance to the images on line. When you want to return them they say yoy have to pay postage back to China. Been ripped off to the tune of over £100, seeking chargeback now. Scammers, thieves, disgraceful!
1 czerwca 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, particularly regarding the quality of the items received, the differences between the products and the images shown online, and your concerns about the returns process.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your dissatisfaction with the outcome of your purchase and appreciate you taking the time to share your feedback.
We take concerns like this seriously and would like the opportunity to review your order and any previous correspondence in full. Please email us at info@jesse-london.com with your order number and relevant details, and our team will investigate this further so we can work toward a fair resolution.
Kind regards,
The Jesse London Team
Total scam
Total scam! They are based in China, the quality is terrible and the refunds don't work, you have to pay £22.50 to return the package to China! They advertise themselves as London based, totally misleading. Avoid at all costs!!!
1 czerwca 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, particularly regarding the product quality, return costs, and your concerns about the returns process.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding the information available before purchase and appreciate you taking the time to share your feedback.
We take concerns like this seriously and would like the opportunity to review your order and any issues you experienced with the refund process. Please email us at info@jesse-london.com with your order number and any relevant details, and our team will investigate this further so we can work toward a fair resolution.
Kind regards,
The Jesse London Team
Ordered a pair of sandals ,size 8.5…
Ordered a pair of sandals ,size 8.5 took few weeks and numerous emails to complain that I hadn't received them , arrived, wrong size,they were a size 39 nowhere near my size ,more emails sent , requesting refund and returns label, nothing, first time and last time customer, finally got an email with an oppolgy, saying they have sent the right size out, don't know where they are coming from , still not received them and still no label to send the others back ,it's the principle of it all , complete wash out I can tell you , just can't be bothered now ,waste of my time and money, going to a party this weekend, bought a pair from another company,rant over
12 maja 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, particularly regarding the delivery delays, receiving the incorrect size, and the difficulties you encountered while trying to arrange a return and refund.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your frustration at having to make alternative arrangements for your upcoming event while waiting for a resolution.
We take concerns regarding incorrect orders and customer service seriously and would like the opportunity to review your case in full. Please email us at info@jesse-london.com with your order number and any relevant correspondence, and our team will investigate this matter further so we can work toward a fair resolution.
Kind regards,
The Jesse London Team
Absolutely terrible
Absolutely terrible. I recieved a dress with a faulty zip. After 15 email back & forward over a couple of weeks asking for a refund & information about returning the item. Putting me off even though I sent photos they have now told me they have sent me a replacement. I don't want it told them several times I wanted a refund. Please Please don't use this company.
18 maja 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, particularly after receiving a faulty item and having to spend considerable time trying to resolve the issue.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We understand your concerns regarding the handling of your refund request and appreciate that you clearly communicated your preferred resolution.
We take concerns regarding faulty products and customer service seriously and would like the opportunity to review your case in full. Please email us at info@jesse-london.com with your order number and any relevant correspondence, and our team will investigate this matter further so we can work toward a fair resolution.
Kind regards,
The Jesse London Team
I had to put one star to write a review…
I had to put one star to write a review but they do not deserve any.
They are polite but say the same things and actually lie.
When I ordered the trousers they contacted me the same day and wanted me to give them a review and I would receive a 50% refund which they never gave me.
I received a package which was nothing like was advertised and when I asked them to let me send it back they refused!
They kept saying “I understand your frustration”
Bla bla but they still wouldn’t send me a return label or refund! They are called Jesse London but are based in Bangladesh! Scam
1 czerwca 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, particularly regarding the product received, the refund you were expecting, and the outcome of your return request.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding the communication you received and appreciate you taking the time to share your feedback.
We take concerns like this seriously and would like the opportunity to review your order, the correspondence regarding the review incentive, and your return request in full. Please email us at info@jesse-london.com with your order number and any relevant communications, and our team will investigate this further so we can work toward a fair resolution.
Kind regards,
The Jesse London Team
I bought a pair of sandals
I bought a pair of sandals, when they arrived… eventually after a few weeks they were very poor quality, not leather did not fit and didn’t look like the picture.
I asked for a return and was asked to return them in the original package to an address I was given they sent me no label with tracking no. I paid £22.20 postage with proof of postage and I am having great difficulty getting them to refund my money despite numerous e mails
I am very annoyed ad will certainly not be recommending this Company!,😤😤
22 maja 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, particularly regarding the product quality, fit, return costs, and the difficulties you have encountered in obtaining your refund.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take concerns regarding returns and refunds very seriously and understand your frustration after paying for return postage and providing proof of shipment.
We would like the opportunity to review your case in full. Please email us at info@jesse-london.com with your order number, proof of postage, tracking information, and any previous correspondence, and our team will investigate this matter further so we can work toward a fair resolution.
Kind regards,
The Jesse London Team
Awful company
Awful company. Cheap tack shoes that will cost more to send back to China then the cost of the shoes. False advertising and will report to trading standards.
31 maja 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing and frustrating this must have been, particularly regarding the quality of the shoes received and the return process.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We understand your concerns regarding return shipping costs and your dissatisfaction with the product received.
We take feedback like this seriously and would like the opportunity to review your order and concerns in full. Please email us at info@jesse-london.com with your order number and any relevant details, and our team will investigate this further so we can work toward a fair resolution.
Kind regards,
The Jesse London Team
Do not order I ordered a suit for my…
Do not order I ordered a suit for my husband and it was nothing like the picture we had him put it on and had a good laugh I ve had to go through my bank to get money back and show the picture there displaying to what I received if you. Want to return you have to pay for delivery back to china and I thought it was coming from London
27 maja 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing and frustrating this must have been, particularly regarding the quality and appearance of the suit received compared to the product advertised.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding the return process and the costs associated with returning items.
We take feedback like this seriously and would like the opportunity to review your order and concerns in full. Please email us at info@jesse-london.com with your order number and any relevant details, and our team will investigate this further so we can work toward a fair resolution.
Kind regards,
The Jesse London Team
Stay clear of this company they are a scam
I did not check the reviews first and unfortunately have suffered a financial loss.
the shoes took ages to arrive i had to regularly check for updates and it was a nightmare.
then the shoes arrived in a bag squashed together therefore damaged and bent out of shape.
the shoes are completely different to the images and the website.....
cheap tat shoes and i wasnt allowed a refund although they were not the colour i chose and the sandals fastening was broken so i couldnt wear them...
i only have woen one pair out of 4.. and the trainers have also started to fall apart ....... ive worn them maybe a few times...
i asked for there complaints procedure and i was ignored...
they lied on the website about returns = no morals or ethics.
ive reported this company and please stay clear of them.
THEY ARE A SCAM.
18 kwietnia 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, particularly regarding the delivery delays, product condition, quality issues, and your concerns about the returns and complaints process.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We take concerns regarding damaged items, incorrect products, product durability, and customer service communication very seriously.
We would like the opportunity to review your case in full. Please email us at info@jesse-london.com with your order number, photographs of the items received, and any previous correspondence, and our team will investigate the matter further so we can work toward a fair resolution.
Kind regards,
The Jesse London Team
MY ORDER HAS ARRIVED.
After three weeks my cheap tacky sunglasses finally arrived. They had a bent arm & were the wrong tint (blue & not green).
I contacted the seller to inform them that they are the wrong tint & as usual they very amicable & asked for a pic of the packaging label & a photo of the glasses so they could address the problem. But I can't be bothered, so I'll stick to my Ray-bans' & order from a reputable retailer. My message to you out there is if you wish to buy anything from China go via TEMU & cut-out the middle man.
30 maja 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing this must have been, particularly regarding the condition of the sunglasses upon arrival, the incorrect tint, and the overall quality of the product received.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We appreciate that you took the time to contact our customer service team and understand your decision not to pursue the matter further.
We take feedback like this seriously and would still welcome the opportunity to review your order and concerns in full. If you change your mind, please email us at info@jesse-london.com with your order number and any relevant details, and our team will investigate the issue further so we can work toward a fair resolution.
Kind regards,
The Jesse London Team
Appalling quality
Appalling quality, please dont use... I am angry with myself for being fooled by a glossy Web page.. Scammed...
29 maja 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing this must have been. Please accept our sincere apologies that the product you received did not meet your expectations and left you feeling dissatisfied with your purchase.
We take feedback regarding product quality seriously and would like the opportunity to review your concerns in full. Please email us at info@jesse-london.com with your order number and any relevant details, and our team will investigate your case further so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Utterly dreadful
Utterly dreadful. Site appears to be london based but ships from China, very slowly!
I ordered a blazer, what turned up was some kind of plastic jacket. It's like someone printed a cotton texture onto a shower curtain then made a blazer from that! Returns process started but I don't hold out much hope. Will probably end up going through my bank.
29 maja 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing and frustrating this must have been, particularly regarding the delivery time, product quality, and the difference between the item received and your expectations based on the product listing.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding the returns process and appreciate you taking the time to share your feedback.
We take concerns like this seriously and would like the opportunity to review your order and return request in full. Please email us at info@jesse-london.com with your order number and any relevant details, and our team will investigate this further so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
DO NOT ORDER!!
DO NOT ORDER!!! IS NOT UK BASED. they advertIsed as uk based famIly bussiness. I bought a pair of leather shoes, orthopedic ones. straight after o received an email saying that will be delayed because of big demand nothing said about chinese based wearhouse. took 2 weeks and half to get the parcel. rubish quality. no leather touched those shoes. same or worse quality than shein or temu.
11 maja 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how disappointing and frustrating this must have been, particularly regarding the delivery time, product quality, and your expectations based on the product description.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding the delivery delay notification and the quality of the shoes received.
We take feedback like this seriously and would like the opportunity to review your order and concerns in full. Please email us at info@jesse-london.com with your order number and any relevant details, and our team will investigate this further so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
Do not use this website!!
Do not use this website!!!
Chinese company, even though uk is suggested on their website. Items arrived after 3/4 weeks which was too late. Cheap and nasty quality. Out of principle I paid to send them back for a refund (to china) address provided for return is unfound by customs so they are sat in customs and have been from the last five months!!! They are saying that’s my responsibility to sort… Absolute disgrace and shouldn’t be allowed to trade
22 grudnia 2025
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, particularly regarding the delivery time, product quality, return process, and the difficulties you have encountered with your returned parcel.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We also understand your concerns regarding the status of your return and appreciate the effort and expense you have already incurred in attempting to return the items.
We take concerns like this seriously and would like the opportunity to review your case in full. Please email us at info@jesse-london.com with your order number, return tracking information, and any relevant correspondence, and our team will investigate this matter further so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
If I could rate this lower or a minus…
If I could rate this lower or a minus 'star' I would. To be honest, when my husband ordered the shorts he should have read the reviews or at least the incredibly poor returns policy and he wouldn't have then wasted nearly £100 and a lot of my time and energy. We are about to go to the PO to return these shorts to China(!!) at our expense and I expect we'll need to walk away as the cost will outway the value of the purchase. The items arrived late and are of dreadful quality plus the 'XL mens sizing' wouldn't fit a skinny prepubescent teenager. As lots of others have said, AVOID AVOID AVOID!
29 maja 2026
Opinia niezależna
Odpowiedź od Jesse London
Hi,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been, particularly regarding the product quality, sizing, delivery time, and return process.
Please accept our sincere apologies for the inconvenience caused, as this is not the standard we aim to provide. We understand your concerns regarding the return costs and appreciate the time you have taken to share detailed feedback about your experience.
We take concerns like this seriously and would like the opportunity to review your order and communication history in full. Please email us at info@jesse-london.com with your order number and any relevant details, and our team will investigate this further so we can work toward a fair resolution for you.
Kind regards,
The Jesse London Team
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