Noah was a great sales rep. They were able to get us pasrts we couldn't find elsewhere, although the price was a little more. Shipping was very quick and satisfactory.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
In the website the item said available but they emailed me that the item wasn’t available and have to wait until September
Reakcja na opinię
There web site was very user friendly, Found the product I was looking. Very surprised how competitive their pricing was. Estimated delivery time was reasonable, however actually received it 3 days ea... Zobacz więcej
Very prompt service, parts received when quoted and an unbeatable price 1/3rd what our alarm company wanted. Allowing us to get a room back online much sooner. we will be using them for all our alarm... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
JEM Security supplies the largest brands in Fire Life Safety at the most competitive prices while maintaining a very high level of customer satisfaction.
Dane kontaktowe
7014 E. Camelback Rd - Suite B110A, 85251, Scottsdale, Stany Zjednoczone
- (877) 215-7579
- info@jemsecurity.com
- jemsecurity.com
They were out of stock on the requested…
They were out of stock on the requested item but they were able to outsource and still get it to me. My only other option was to cancel my order. Great service.
16 lutego 2022
Good price and websight was easy to use
14 lutego 2022
Your system is very user friendly
Your system is very user friendly, and i was able to place the order quick and easy.
31 stycznia 2022
Easy to order
Easy to order, answered questions quickly and received the ordered material very fast.
27 stycznia 2022
Your chat box says "We reply…
Your chat box says "We reply immediately". I waited apx 30 minutes and received no response.
13 stycznia 2022
Awesome Service!
29 grudnia 2021
The shipping before ordering was…
The shipping before ordering was $19.22 then $24.60 when I placed the order.
I hope the product will be fine .Maybe someone will find this helpful.
27 grudnia 2021
Odpowiedź od JEM SECURITY
Hello Laurentiu, thank you for your contact. Is it possible that you changed the ship to location before completing the order? Different locations will have different charges. Please let us know if there is anything else we can do.
Website was easy to use and the prices…
Website was easy to use and the prices were in line with other suppliers on the market. Free shipping is always nice and the estimated time to ship was very favorable.
9 grudnia 2021
Was awesome per usual
9 grudnia 2021
I called about a part at close of…
I called about a part at close of business and told my sales person I would be ordering the following morning. They went up on the price overnight by $25.00
8 grudnia 2021
Odpowiedź od JEM SECURITY
Hello Chris, we are checking our system to see if there was any price adjustment for this product in the last few days. I've also sent you an update about your order by email.
The checkout process was a bit…
The checkout process was a bit confusing.
If you don't want to use Pay pal you should be able to check out without going through ALL the extra steps to check out.
2 grudnia 2021
Very Pleased with Service
Very Pleased with stock, shipping time, and quality. Website is easy to use, and we like being able to buy direct without all of the extra steps.
1 grudnia 2021
Shipping
Shipping was too much. $20 for a piece of plastic that weighs less than 1 pound is pretty ridiculous
1 grudnia 2021
Odpowiedź od JEM SECURITY
Hello Brandon.
Thank you for your order with JEM Security. I’m contacting you to let you know that your order was already shipped, under tracking number 286895676791.
Regarding the shipping cost, I was able to waive it partially for you. If you need anything else, just let us know.
I called your website to ask about…
I called your website to ask about availability and the salesman quoted 2 in stock. I immediately placed order and it says backorder???
The customer Service is outstanding! They followed up immediately and I received the correct part within 2 days of ordering!!!
I will definitely use JEM again!!!
24 listopada 2021
Odpowiedź od JEM SECURITY
Hello Larry,
I apologize for this misunderstanding. We actually have the parts in stock and we are doing our best to get this order out for you today. You should have a tracking number for it between today and Monday.
Please let us know if there is anything else we can do for you.
Quick and easy to process the order.
24 listopada 2021
Came on time!
21 listopada 2021
I DO NOT WANT EMAILS THAT DO NOT PERTAIN…
I DO NOT WANT EMAILS THA DO NOT PERTAIN TO A ORDER I HAVE PLACED
19 listopada 2021
Odpowiedź od JEM SECURITY
Hello Carol,
Thank you for your contact. We already removed your email from our email marketing list, so you shouldn't receive any emails that are not concerning your order. You can also click the "unsubscribe" link, to be automatically removed from our email marketing list.
Your order will be shipped today. Please let us know if there is anything else we can help you with.
Thank you,
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.