JD Gyms - Sheffield South Recenzje 

282
Wynik TrustScore: 3.5 na 5

3,6

17 Guernsey Road, S2 4HG Sheffield, Lowfield, GB


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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

I loved the car park and location for this gym. However, the machines are very much crammed so close together, not allowing for comfortable training. Women’s section has machines that actual... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Best gym ,new member from last week , went in to do a session today , experienced some people trying to come in on entrance, wanted some assistance but there was n one there from staff to assist them... Zobacz więcej

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Oceniono na 5 z 5

Great set of equipments. Even has punching bags which was lacking in most other gyms in the city centre. Plenty of space to move around. Decent price. The only improvement needed is some Body Assess... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Great refurb but... They've recently refurbed this gym and the equipment, lay out and general set up if brilliant. However, unfortunately, it's understaffed and unlike pure gym down the road, there... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Siłownia

O JD Gyms - Sheffield South

Napisane przez firmę

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Dane kontaktowe

  • 17 Guernsey Road, S2 4HG, Sheffield, Lowfield, Zjednoczone Królestwo

  • 1145511566

3,6

Średnia

Wynik TrustScore: 3.5 na 5

282 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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3,6

Wszystkie recenzje

(282)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4473

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Oceniono na 4 z 5

My only two complaints are the changing…

My only two complaints are the changing rooms and the air conditioning. The toilets and showers could be cleaner. The air conditioning is also not great in the summer, and it can feel quite humid inside, and freezing in winter. Otherwise this is a brilliant gym for the price you pay!! I have been to gyms which costs 3 times as much which don’t come close. I also just wish more staff were visible and sometimes you don’t see any!

15 czerwca 2023
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Odpowiedź od JD Gyms - Sheffield South

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Oceniono na 4 z 5

I don’t usually come in the evening as…

I don’t usually come in the evening as it’s always too busy and I can never get on any machines but I came this evening. I was walking around for ages looking for a member of staff, I don’t really see many staff on the gym floor, I needed some assistance on how to use some of the machines but I would like to say a massive thank you to the young boy with tattoos down his arm (ginger) as he seemed like he was busy but he made time to show and explain to me how some of the machines worked. He’s always smiling and seems happy to help. And the changing rooms looked spotless. Thank you again! Could do with the changing rooms opening later though.

19 czerwca 2023
Opinia niezależna
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Odpowiedź od JD Gyms - Sheffield South

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Oceniono na 5 z 5

Very good love it

7 czerwca 2023
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Odpowiedź od JD Gyms - Sheffield South

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Oceniono na 3 z 5

Could do with better equipment that isn’t ancient, great atmosphere

Saunas and better equipment are needed ASAP after finding out other JD gyms have better equipment and saunas. It’s not the staffs fault but the company ITSELF.
Staff are extremely friendly and helpful with any questions you may have. Great atmosphere

17 maja 2023
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Odpowiedź od JD Gyms - Sheffield South

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Oceniono na 1 z 5

Ridiculous

My very first time at this gym was last weekend, a couple of days after I signed up online. I must be spoilt as I was hoping someone could show me around and explain where's what. That clearly wasn't possible as there was only one member of staff at the gym at that very moment and she was busy doing something else at the gym entrance.

My second time was yesterday when I finally got to bring myself to the gym after a long day at work hoping to have a spin class at 19.00hrs. I got there around 18.45hrs and I entered the spin studio while the group that had the class at 18.00 were leaving. Among them, there was also the spin instructor who was supposed to hold the 19.00hrs class as well.
In the meantime, other 4 girls joined me at the spin studio and only around 19.10 we came to realise that there wouldn't be any spin class.
The instructor that held the previous one simply didn't turn up, no one felt the need to come to the spin studio and inform us about it and perhaps explain what the situation is.
I went and spoke the the manager (?) of the gym who had no valid reason/alternative for this. Also, he had no valid explanation why this class was on the gym's online timetable when they knew from the very start that it wouldn't be held.

I've been going spinning for the past ten years and at the different gyms/in different countries.
Something like this has NEVER happend to me.

In one of my previous gyms in Sheffield, it happened that I was the only person who showed up at the spin class: as an alternative to having a spin class, I got offered a personal training session FOC.

Extremely poor customer service, no care whatsoever about the customer experience/satisfaction

Please avoid if you can and give your money to someone who actually cares

21 maja 2023
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Odpowiedź od JD Gyms - Sheffield South

Hi there

Thank you for leaving us a review. If you wish for an induction to the gym, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch. All contact information can be found on our website.

We are sorry to hear that your spin class didn't go ahead, this isn't a regular occurrence and we hope that this was just an oversight. We will contact the manager though and ensure this isn't a repeat issue.

Best wishes
The JD Gyms Team 💚 

Oceniono na 5 z 5

It’s great

It’s great, maybe a couple more clocks around but love the equipment

8 maja 2023
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Odpowiedź od JD Gyms - Sheffield South

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Oceniono na 5 z 5

Good gym

It’s a good gym, the staff are helpful and friendly.

7 maja 2023
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Odpowiedź od JD Gyms - Sheffield South

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Oceniono na 4 z 5

The gym is spacious, not tidy

The gym is spacious and great as there is always a machine ready to use, even if your specific one is taken, you can always find one that’s free that will work the same muscle group. I would say that, gym etiquette here is terrible. Unlike pure gym, people here leave weights scattered on the floor and don’t return them where they found them. Other than that I am able to zone in and enjoy my session there.

27 kwietnia 2023
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Odpowiedź od JD Gyms - Sheffield South



Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Oceniono na 4 z 5

First impressions - Layout, Water, Machines, Parking, 24/7, initial visit

Would've been good to have an introductory show around by a member of staff on 1st visit (could've been arranged by appointment)

Any chance of some large digital clocks? I appreciate we have smartphones but it would be more useful to not only plan the workout but also for timing rest periods between sets/exercises?

Nice big layout, although very random.
Maybe colour coordinate the machines so you know which machines you should target depending on what muscle group you want to exercise. So a more visible colour key or small sign indicating what muscle a machine is focusing on?
Is there only 1 water station?
What happens if this breaks?
In summer this is going to be critical.
Plenty of parking spaces, good amount of equipment, 24/7 opening is great.
There is a free-weight/machine zone which is always in the semi-dark which I'm used to now, although it's hard to see what weight the plates are when you're loading up a piece of equipment.
Showers are OK even if they're not adjustable.
Finding a safe working locker is a bit of a challenge, so you have to find the ones you trust not to jam and not be broken into.
Overall I like this gym, and the big space is great.

25 kwietnia 2023
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Odpowiedź od JD Gyms - Sheffield South

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Oceniono na 5 z 5

Ladies only gym

Really enjoyed going to this gym, love how they have ladies gym but I think they should add the hyperextension machine to it.

23 kwietnia 2023
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Odpowiedź od JD Gyms - Sheffield South

Hello, thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Oceniono na 1 z 5

Gym was a mess

Gym was a mess
Hardly any plates and all scattered all over the place
Dumbbells all over the place with some missing
It was dirty
Didn’t see any staff

1 kwietnia 2023
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Odpowiedź od JD Gyms - Sheffield South

Hi there

Thanks for leaving us some feedback.

With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on sheffieldsouth@jdgyms.co.uk

Best wishes
The JD Gyms Team 💚

Oceniono na 5 z 5

Great equipment and always free…

Great equipment and always free machines.

22 marca 2023
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Odpowiedź od JD Gyms - Sheffield South

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Oceniono na 5 z 5

Brilliant, signed up !!!

The first day me and my daughter went to jd gym at lowfield sheffield to see if we would like it there. The manager came to us and showed us every part of the gym and explained everything.
He is so knowledgeable and we were very impressed. We spent some time trying things out, then we signed up and have been twice since and we love it.!!!

9 marca 2023
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Odpowiedź od JD Gyms - Sheffield South

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Oceniono na 5 z 5
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Odpowiedź od JD Gyms - Sheffield South

Hi there

Thank you for your review! It's great to hear you enjoy using the gym overall...

Thanks,
The JD Gyms Team 💚

Oceniono na 5 z 5

JD gym Sheffield exceedingly good!

JD gym Sheffield, has certainly exceeded my expectations. I am really impressed with the size of the areas for exercises, choice and number of machines and free weight, cleanliness and extremely friendly and helpful staff! After being member of a strong competitor gym in the area for years and years this change has definitely brought a very positive experience to me. The app also works perfectly. Nothing really at this stage that I would recommend as an improvement; all fantastic!

2 marca 2023
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Odpowiedź od JD Gyms - Sheffield South



Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Oceniono na 5 z 5

Staff compliment

Josh, one of your staff members was extremely helpful when I brought a friend to try out the gym he assisted her in getting her details down and offered to show her around the gym if she felt uncomfortable with it being her first time

2 marca 2023
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Odpowiedź od JD Gyms - Sheffield South

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Oceniono na 5 z 5

Excellent value for money

Excellent value for money. Good selection of equipment.

26 stycznia 2023
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Odpowiedź od JD Gyms - Sheffield South

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Oceniono na 5 z 5

Best gym near the city centre!

Great set of equipments. Even has punching bags which was lacking in most other gyms in the city centre. Plenty of space to move around. Decent price.
The only improvement needed is some Body Assessment machine like what they have in The Gym and also more functionality within the app (unable to see current number of members in gym)

28 stycznia 2023
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Odpowiedź od JD Gyms - Sheffield South

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Oceniono na 5 z 5

Looks amazing

It looks better than any gym I’ve visited in sheffield

3 lutego 2023
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Odpowiedź od JD Gyms - Sheffield South

Hi there,

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes

The JD Gyms Team 💚

Oceniono na 1 z 5

Pausing Membership

Dear JD Gyms Team,

I am writing to express my disappointment with the recent charge of £40 on my account, which I believe is incorrect and unjustified.

I had previously sent an email requesting the pause of my membership, which I assumed was processed accordingly. To my surprise, I have now been charged £40, which I have no intention of paying.

I would like to bring to your attention that the process of pausing a membership should be straightforward and user-friendly, especially in today's technology-driven world. I believe that your gym could benefit from incorporating a simple and efficient option for members to pause their membership through your mobile app.

I kindly request that you investigate this matter and immediately overturn the charge of £40 on my account. As a loyal customer, I expect prompt and efficient service, and I am disappointed with the inconvenience caused by this situation.

I look forward to your prompt and favorable response to this matter.

Thank you for your time and attention.

Best regards,
Mac

10 lutego 2023
Opinia niezależna
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Odpowiedź od JD Gyms - Sheffield South

Hi there

Thank you for leaving us a review. I can see you raised a ticket with our customer service team and the matter seems to have been resolved.

If you are still unhappy with the outcome or if you have any further questions please reply to the ticket you were sent from our team. Someone will then come back to you.

Best wishes
The JD Gyms Team 💚

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