I canceled my JD Gyms membership in May, but they’ve continued to take monthly payments right through to August. When I complained, they told me they’d still take one more payment before finally can... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęWest Side Plaza Shopping Centre, Wester Hailes Rd, EH14 2SW Edinburgh, Scotland, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great gym, lots of good equipment, really clean changing rooms and lovely warm showers. Wifi and therefore connectivity is rubbish though :( if you have a workout program that needs connectivity it... Zobacz więcej
Reakcja na opinię
I am attending the class sessions and have been made very welcome by the members and coaches . I suffer from arthritis and know my limitations and coaches happy to help me adapt an exercise . So far... Zobacz więcej
Reakcja na opinię
Bathrooms and gym equipment are clean, really appreciate that. Good music which helps when I forget my AirPods :D. Only thing wrong would be there’s water leaking from the ceiling in all different pla... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O JD Gyms - Edinburgh
Napisane przez firmę
Dane kontaktowe
West Side Plaza Shopping Centre, Wester Hailes Rd, EH14 2SW, Edinburgh, Scotland, Zjednoczone Królestwo
- 01312023806
3,7
Średnia
154 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Beware cancelling any membership.
I canceled my JD Gyms membership in May, but they’ve continued to take monthly payments right through to August. When I complained, they told me they’d still take one more payment before finally cancelling. I feel disappointed and let down by the lack of transparency and customer service. It shouldn’t be this hard to cancel a membership and stop payments.
I will be taking this matter up with the consumer protection organisation and ombudsman before publically processing to a small claims court.
7 sierpnia 2026
Opinia niezależna
Odpowiedź od JD Gyms - Edinburgh
Hello – Thank you for taking the time to leave a review.
We're sorry to hear that you've been disappointed with your cancellation experience. As per the terms and conditions agreed to upon sign up, members can cancel their membership either by submitting a cancellation request via the online contact form or by cancelling the Direct Debit directly with their banking provider.
Should a cancellation request be submitted via the online contact form, an automated email is sent to confirm that the request has been received. We can see that you currently have a query raised regarding this matter, and a member of the team will respond to you as soon as possible.
Thank you for your feedback.
The JD Gyms Team 💚
Decent gym but definitely needs new…
Decent gym but definitely needs new machines, they are old and don’t work properly. Other than that all good .
13 lipca 2026
Odpowiedź od JD Gyms - Edinburgh
Hello – Thank you for taking the time to leave a review.
We're pleased to hear that you're enjoying the gym overall. However, we're sorry to hear that you feel some of the equipment is showing its age and isn't performing as expected.
Our teams carry out regular maintenance checks and work closely with our equipment providers to keep machines in good working order, but we appreciate your feedback and will ensure your comments are passed on to the team for review.
The JD Gyms Team 💚
Great gym
Great gym, lots of good equipment, really clean changing rooms and lovely warm showers.
Wifi and therefore connectivity is rubbish though :( if you have a workout program that needs connectivity it's a bit of a struggle
4 lipca 2026
Odpowiedź od JD Gyms - Edinburgh
Hello – Thank you for taking the time to leave a review.
It's great to hear that you're enjoying the gym, particularly the range of equipment, cleanliness of the changing rooms, and the warm showers.
We also appreciate your feedback regarding the WiFi and mobile connectivity and will ensure your comments are passed on to the team for consideration.
Thank you again for your feedback and support.
The JD Gyms Team 💚
Spacious, modern gym
I like how spacious the gym is and the wide variety of machines it offers. On my first day, the staff member at the entrance warmly welcomed me and explained the facilities.
28 czerwca 2026
Odpowiedź od JD Gyms - Edinburgh
Hello - Thank you so much for the 4‑star review! We’re really glad to hear you had a positive experience. If there’s anything we can do to make it a full 5 stars next time, we’d love to hear your feedback.
The JD Gyms Team 💚
I am attending the class sessions and…
I am attending the class sessions and have been made very welcome by the members and coaches . I suffer from arthritis and know my limitations and coaches happy to help me adapt an exercise .
So far I have attended circuits, stretch and tone, Pilates, boot camp and body pump - enjoyed the variety of these classes. I like to attend a 9ish class today’s was 10:40 but I went to see what it was like but would prefer the 9 ish classes. First week nearly done and so far so good .
13 maja 2026
Odpowiedź od JD Gyms - Edinburgh
Hello – Thank you for leaving a review. We're thrilled to hear you're enjoying your experience at the gym and it's wonderful to know that you find our classes engaging.
Thanks, The JD Gyms Team 💚
Just joined up with the discount for…
Just joined up with the discount for the first month
Really enjoying the classes and meeting new people
Have encouraged a few others to join me too!
Excellent facilities
Highly recommend it
9 maja 2026
Odpowiedź od JD Gyms - Edinburgh
Hello - We're so glad you're enjoying the classes and meeting new people, and that your experience has been so positive so far! Thank you for your kind words.
The JD Gyms Team 💚
Mirrors are not clean
Mirrors are not clean.
Gym smells so bad. It’s so stinky.
Need proper floor cleaning .
5 kwietnia 2026
Odpowiedź od JD Gyms - Edinburgh
Hello – Thanks for taking the time to leave this review. We’re very sorry to hear about the cleanliness issues you’ve experienced. We understand how frustrating this can be, and we appreciate you raising your concerns with us.
The JD Gyms Team 💚
Odpowiedź od JD Gyms - Edinburgh
Hi - Thank you for the 5 star review. It's made our day😀
The JD Gyms Team 💚
Amazing atmosphere
Amazing atmosphere, amazing people working there , good lighting but the equipment it’s pretty bad , can’t complain too much for £25
3 stycznia 2026
Odpowiedź od JD Gyms - Edinburgh
Hi there - Thanks for taking the time to leave this review. It's great to hear you enjoy the atmosphere in our facilities, however we are sorry to hear you weren’t happy with the equipment. We value member feedback and are always looking at ways we can continually improve our facilities as we are committed to providing an enjoyable experience for all our members.
Thanks, The JD Gyms Team 💚
Gyms a joke pt walk about blind no new…
Gym’s a joke. No new machines in years, equipment always broken, and the place is dirty. Bottles and chewing gum left on machines, broken D-handles ignored by PTs, and equipment left all over the floor creating trip hazards. Do not join — absolute shambles.
7 lutego 2026
Opinia niezależna
Odpowiedź od JD Gyms - Edinburgh
Hello - Thank you for sharing your feedback. We're sorry to hear about the issues you’ve experienced with our equipment and cleanliness, and we appreciate you taking the time to highlight these concerns. If you wish to discuss this further, we would advise you email the manager at edinburgh@jdgyms.co.uk
The JD Gyms Team 💚
because the women toilets are very bad…
because the women toilets are very bad smell and shit smell always, makes me sick and disgusting
26 stycznia 2026
Odpowiedź od JD Gyms - Edinburgh
Hello - Thank you for bringing this to our attention, and I’m really sorry to hear about your experience with the condition of the women’s toilets. I understand how unpleasant that must have been. Your feedback is important and will be passed on to the team. Thank you for letting us know.
The JD Gyms Team 💚
Everything is absolutely fantastic
Everything is absolutely fantastic, staff is cooperative and helpful , there is a variety of equipments , the gym is super clean and they clean it regularly while people training, I would recommend it to anyone 👌🏼♥️
5 stycznia 2026
Odpowiedź od JD Gyms - Edinburgh
Hello - We appreciate you taking the time to leave us such a wonderful review! It's great to hear that you are enjoying the equipment, cleanliness and find our staff helpful.
The JD Gyms Team 💚
Pros and cons, overall rather okay
Lots of regular gym goers at this gym so people know what they're doing and are more or less tidy and respectful of others. Locker rooms and bathroom area are clean. Atmosphere in terms of music and light levels are good. However, cons are the severe lack of cable attachements. Looking around it seems people bring a bag with their own attachments because they have no other choice. The few that the gym has are in bad shape. It's always disappointing to pay for a membership just to go to a gym that doesn't even have the basics. There's only one chest fly machine which is certainly not enough. Only one hip thrust machine and it's broken. Not a big one, but there's only one way of getting in and out: using your phone. I wish there was a second option not to have to fully rely on my phone...
10 stycznia 2026
Odpowiedź od JD Gyms - Edinburgh
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
I have a problem with my pass and the…
I have a problem with my pass and the company didn’t answer me
6 stycznia 2026
Odpowiedź od JD Gyms - Edinburgh
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
Everything is in place but but no one…
Everything is in place but but no one to guide you as a first timer
3 stycznia 2026
Odpowiedź od JD Gyms - Edinburgh
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
Spacious Gym with lot of Equipments
Good work staff, Your are always making sure the gym is tidy.
Thank you
4 grudnia 2025
Odpowiedź od JD Gyms - Edinburgh
Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚
Great gym
Great gym, even better now it's open 24/7. No more bank holidays off. No excuses now 😅
23 października 2025
Odpowiedź od JD Gyms - Edinburgh
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Local gym...it's 24 hours now which is…
Local gym...it's 24 hours now which is good.however I feel there's too many people jogging the machines.filiming themselves which is annoying...maybe need another water area.just one area..otherwise good gym lots of space
31 października 2025
Odpowiedź od JD Gyms - Edinburgh
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
Decent, worth the price
I'm enjoying this gym and it's definitely 4 stars but not quite a 5 for its bracket.
Machines are in fine working order, but some are starting to show their age and looking a bit shabby. Some are a bit grubby looking and suffer from the gym not having access to cleaning product/wipes.
There's a good variety of gear but some of the very popular machines, there's only one of e.g. the chest fly - there's constantly a wait for it.
Very good free weights, lots of power racks, a great set of dumbells.
It's a good atmosphere with moody, dark lighting which is alright! Happy with it.
6 października 2025
great gym everyone is nice great for anyone wanting to better themselves
large gym plenty of workout options
2 października 2025
Odpowiedź od JD Gyms - Edinburgh
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.