I live in Sydney Australia. I'm visiting UK for 5 weeks. I wanted an inexpensive acoustic for finger-style and slide. The perfect little guitar was available at a ridiculously low price. My mate who i... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really fast delivery and packaging was excellent for my order and was delighted by the price and quality of the guitar I purchased, especially with it being a B-Stock item. It was well set up and only... Zobacz więcej
I’m very disappointed with my experience. I received a Vintage V100 ProShop LTD “Kossoff” Faded Sunburst guitar in a condition that does not match a new product: - The selector switch kn... Zobacz więcej
I purchased a display Fret King Paul Rose, described as mint for half price. Not only was this an accurate description but I was unable to find any evidence of wear plus even had it been full price i... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Premier specialist guitar store established in 1958. Now an online web-store also on Reverb, eBay & Amazon.
Dane kontaktowe
London, Zjednoczone Królestwo
- ivormairants.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
on time and great guitar
Strings ordered never received
Strings ordered never received, company not replying to any if the emails sent.
To people complaining about bad service
To everyone complaining about the service and stuff, I had the same problem. Contact JHS directly rather than ivor mairants as everything is dispatched from JHS warehouse.
Shocking service
Shocking service. Sent the wrong item, and never replied to any requests by me or Reverb. Avoid.
Excellent service
Price was good. Shipping was fast and priced fairly. Guitar is perfect and was shipped very well protected. Excellent seller!
Quick delivery but useless…
Quick delivery but useless communication. I contacted them with a couple of simple queries and have heard nothing back. If they sorted their customer service and actually responded I'd give them 5 stars
Very happy with the product
Very happy with the product, arrived in good condition, price was good. The delivery was not when indicated, but that was to do with the courier not the retailer.
i advise not to use this joke of a company
ordered an item on 15th march.
received email on 17th stating the order was cancelled at my request ( it was not )
further email stated they had cancelled as item was out of stock ( shown in stock when ordered )
told a refund had been processed 17th.
now 23rd & still no refund.
total waste of a week of my time & money tied up by this joke of a company.
i advise not to use them.........
No tracking, no notification.
Brought a guitar from them on the "Reverb" site.
It was despatched with no notification and no tracking, no email, delivered unexpectedly just as I was about to leave my home.
That is not how I expect an expensive item to be delivered, it will be the first and last thing I ever buy from them.
A Worry Free Purchase All Round.
This was an easy purchase thanks to the company's informative website and clear pricing. Payment was straightforward and the guitar arrived well packed and within the time specified. The instrument is in perfect condition and was strung appropriately for the journey. This is a company I will definitely be buying from the again.
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY
I bought a guitar from them 26/02/26.
It wasn’t the right guitar and I wanted a refund.
I’ve emailed 3 times for a returns label & I’m happy to pay postage inline with their conditions. They’ve not replied && theres no phone number to contact them on - email only .
All rather good.
I recently ordered a Rapier Rocket from…
I recently ordered a Rapier Rocket from Ivor Mairants Musiccentre and the whole experience was, for the most part, excellent. The Rocket itself is a magnificent beast – a modern recreation of the legendary Burns Flyte – and it’s every bit as striking in person as one might hope. It has already been admired, played, and generally fussed over like a prized new arrival in the household.
What particularly impressed me was the speed of service. I placed the order and the guitar arrived the very next day, which is exactly the sort of efficiency that makes musicians beam like children on Christmas morning. The instrument was very well packaged and arrived in perfect condition, ready to be unleashed into the world of riffs and twang.
The only slight wrinkle in an otherwise glowing experience was with the courier rather than the shop itself. The delivery driver rang the doorbell, placed the parcel — which was very clearly a guitar-sized box — on the doorstep, and then departed with impressive decisiveness. Luckily I was at home and able to rescue this most splendid instrument from its brief but perilous stint as an unattended porch ornament. Had I been out, it might easily have wandered off with someone less musically inclined.
That small moment of doorstep drama aside, the service from Ivor Mairants Musiccentre was excellent: lightning-fast dispatch, careful packaging, and a wonderful instrument now safely in my hands. I would happily recommend them to anyone in search of a fine guitar and efficient service.
Great experience
Easy ordering, great price and quick delivery. Only minor gripe is that the order confirmation said I would be notified when the item was dispatched. I wasn't.
I would certainly use IMM again.
The items that I received are…
The items that I received are excellent. The only problem is that one item is missing and it has been a nightmare trying to get any response back from them they have not responded yet to my emails
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