Very disappointed as I can't book a single venue in their app with the pass. Customer support team won't help much as they simply say we will update once the issue resolved. Waste of money
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased Dubai 7-Day pass for my honeymoon last year in March. Destinations shown on the website included LA PERL as well but upon reaching the destination the individuals at reception straight a... Zobacz więcej
Reakcja na opinię
Useless to buy No customer support. All attractions need booking, if we try to book, they say slot not available many of attractions r included, after buying the pass they have deleted many att... Zobacz więcej
Reakcja na opinię
Really disappointing experience. I bought a 5-day unlimited attractions pass for Dubai, only to find that the attractions are £500 cheaper if I buy them individually. I got in touch with customer serv... Zobacz więcej
Informacje dotyczące firmy
O iVenture Card International
Napisane przez firmę
iVenture Card combines the best attractions, tours & experiences into one discounted pre-paid attractions pass for over 350+ attractions around the world.
BUY TICKETS
Dane kontaktowe
146, Atchison Street, Crows Nest, 2065, Sydney, NSW, Australia
- (02) 9906 2711
- info@iventurecard.com
- iventurecard.com
2,4
Słaba
68 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Not able to be used before it expired…
Not able to be used before it expired due to Covid restrictions, no way to change
16 lutego 2023
i didn't have to pay too much to enjoy…
i didn't have to pay too much to enjoy the luxury things, it was very easy access having the iventure card
31 marca 2022
Melbourne 5 attractions
So easy to order via the website prior to visit. Signing up for email saved extra 10%.
Not too many attractions to pick in Melbourne but still great value for money.
31 stycznia 2023
Odpowiedź od iVenture Card International
Great to hear that you found it easy to order through our website before your visit! We're always looking for ways to make the experience as seamless as possible for our customers. And we're thrilled that you were able to take advantage of our email sign-up discount for an even better value.
While our Melbourne offerings may be more limited compared to some of our other destinations, we're glad you still found great value for your money. We appreciate your support and hope to have the opportunity to serve you again in the future. Thank you for choosing iVenture Card!
I am unable to use the passes
I am unable to use the passes, I emailed customer care but no response. When I had challenges on my passes to book a ticket, there is no response from the helpline chat. No phone number to reach out to them. I wasted money and time.
28 grudnia 2022
Affordable and good customer support.
4 kwietnia 2022
Odpowiedź od iVenture Card International
Hi, thanks for taking the time to provide your review, our Customer Service team will be heartened to hear they provided top notch service. We look forward to helping you out on your next trip!
Bad for both Desert Safari and At the top of Burj Kalifa, Good for Hop and Hoff Bus Sightseeing
I had Dubai pass of package including 3 tour options.
"Bad" for both Desert Safari and At the top of Burj "Kalifa", Good for Hop and Hoff Bus Sightseeing
Mobile app is not kind and not enough for informations I need.
But price of the pass package is quite good.
23 stycznia 2023
Odpowiedź od iVenture Card International
Thank you for taking the time to leave a review of your experience with the Dubai Pass package. We're glad to hear that you found the price of the pass to be good, but we're sorry to hear that the mobile app did not meet your needs.
We appreciate your feedback regarding the Desert Safari and At the Top of Burj Khalifa tours, and we apologize for any inconvenience caused. We strive to provide the best possible experience for all of our customers and we take all feedback seriously.
Thank you for choosing the Dubai Pass package and we hope to have the opportunity to provide you with a better experience in the future.
Great experience
Great experience - would definitely recommend this card for a trip to Sydney. I purchased these for our group of 7 (4 adults/3 children) visiting Sydney for a short trip. Found it extremely easy to prebook two of our sightseeing options and also easy to use check in at the others, with a great selection to choose from. Very worthwhile and everyone had a great time.
9 lutego 2023
Odpowiedź od iVenture Card International
Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience using our card for your trip to Sydney, and that it was easy to prebook some of your sightseeing options and check in at others. We're also glad to hear that you found our selection of attractions to be worthwhile and that everyone in your group had a great time.
We appreciate your recommendation and hope that you will consider using our card for any future trips you may have planned. If there is anything else we can do to improve your experience, please don't hesitate to let us know. Thank you again for choosing our card and for sharing your feedback with us!
Pathetic Response
I purchased Dubai 7-Day pass for my honeymoon last year in March. Destinations shown on the website included LA PERL as well but upon reaching the destination the individuals at reception straight away denied the entry saying we are not affiliated with any IVENTURE Card. I tried to contact the Online helpline but it kept on lingering for a lot of time. Thus I got embarrassed in front of everyone and had to return back to the hotel.
I would like a compensation, which IVENTURE failed to provide.
10 marca 2022
Odpowiedź od iVenture Card International
We apologize sincerely for the negative experience you had at La Perle. Our company has been associated with them for many years, and we have received a lot of positive feedback from our iVenture Card customers who have seen their spectacular shows. We understand how frustrating it can be when things don't go as expected, and we appreciate you taking the time to share your feedback with us.
After reviewing your case, it is possible that you may have accidentally gone to the hotel reception instead of the La Perle box office. Nonetheless, we understand the importance of clear signage and effective communication to ensure that all our customers can easily locate and access the attractions included in our pass. We will work closely with La Perle to see what improvements we can make in terms of better signage or education of new staff to avoid similar incidents in the future.
Please know that we are committed to providing exceptional customer service, and we value your patronage. If you have any further concerns or questions, please don't hesitate to contact us. We would be more than happy to assist you in any way we can.
IT WAS AMAZING
IT WAS AMAZING! The card is easy to use. It was worth to purchase thi card. We were able to enjoy all the attractions and places included in the card.
9 lutego 2023
Bad and incometant service and waste of money
The experience and flexibility they promise in different passes is not at all true when it comes to reality.Many attractions they show in list before are either unavailable or closed,so it's waste of money as we have to pay them before hand and also when we contact for help or other details they don't reply neither they call back.From the three pools of attractions..I was hardly able to do one pool activity.the other pools main attractions were unavailable and closed.therfore I paid for 2 people passes which costed 20000 Rs almost which was waste as I could only cover one attraction of hardly rs 1500.
When I mailed them with all details about mine and said them to refund the balence as nothing was done as per ease and many of there pools activities and attractions were unavailable due to there service falilure...we are loosing our money..None of concern was replied not amount was returned....I have to pay extra at counters in dubai and see attractions even though I had iventure passes..but it never worked out because of there service failures.
Never ever purchase this passes...because they will take payment once and they are worst while delivering services and displeasure for customers.
23 stycznia 2023
I was super happy with the value
I was super happy with the value. I bought 3 passes for Sydney which we made the most of and did some real fun things with. Just make sure to check which ones need a booking.
4 lutego 2023
Odpowiedź od iVenture Card International
Thank you for sharing a postive feedback. We're happy to hear that you found great value in purchasing 3 passes for Sydney and that you were able to enjoy some fun activities with them.
We always strive to provide our customers with the best value for their money, and we're delighted to hear that we met your expectations. It's great to know that you were able to make the most out of the passes and had a memorable time in Sydney.
We appreciate your advice to check which activities require a booking beforehand, as we want our customers to have a seamless and hassle-free experience when using our service.
Once again, Thank you for choosing our card and for sharing your feedback with us. We look forward to the opportunity of being a part of your future travels, and continuing to create unforgettable experiences that will be cherished for years to come.
I purchased 2 iVenture cards and we…
I purchased 2 iVenture cards and we went into lockdown and I could not use as all sites were closed. I asked iVenture to extend the validity which they refused
11 lutego 2022
Odpowiedź od iVenture Card International
Hello Trevor, we appreciate your feedback. As you are aware, Covid-19 had an enormous impact on the travel industry, and most governments imposed strict lockdown measures which resulted in the closure of various attractions. However, we took measures to address this by extending the validity of our passes for up to 12 months from the date of purchase for Australia and up to 2 years for other destinations.
We understand that you were unable to use the additional time provided, but unfortunately, we cannot keep extending the validity dates. We hope you understand that we have already made concessions to accommodate customers during these unprecedented times.
If you have any further queries or concerns, please do not hesitate to reach out to us at info@smartvisit.com.
Athens sightseeing
We bought a couple of passes for Athens so we didn't have to wait in the long lines there are for Acropolis tickets. We ended up going to the Acropolis Museum which was world class and dis a guided segway tour which was so much fun. They've got staff locally who gave us some tips to make the most of the pass. I'd recommend for anyone visiting Athens.
11 lipca 2022
Worth it !!
We visited Dubai and took theme park pass from iventure card , it was worth it . Value for money and good experience. There was no hassle in entry , and easy to use .
1 stycznia 2023
Odpowiedź od iVenture Card International
Thank you for your wonderful review of our theme park pass from iVenture Card! We're thrilled to hear that you had a fantastic experience during your trip to Dubai and that our pass added value to your experience.
We understand that entry can often be a hassle at theme parks, so we're delighted to hear that there were no issues with accessing the attractions with our pass. Our team is dedicated to providing our customers with a seamless and enjoyable experience, and we're glad that we met your expectations.
We appreciate your recommendation and hope that you will consider using our service again for any future trips you may have planned. If there is anything else we can do to improve your experience, please don't hesitate to let us know. Thank you again for choosing our theme park pass and for sharing your feedback with us!
Park tickets for Dubai not working as…
Park tickets for Dubai not working as they should. We were denied entry at park and iventure customer service wasn't available. Seems like a fraud. Not recommended.
29 grudnia 2022
Odpowiedź od iVenture Card International
Hey there, thank you for taking the time to leave a review for us!
It was a bad experience overall
9 lutego 2023
I like the selection it offer
I like the selection it offer. I didn’t like how we had to redeem the service
10 lutego 2023
Odpowiedź od iVenture Card International
Hi there, thank you for your feedback. We agree with you which is why we are always trying to improve how redemption at attractions works to increase the ease of use of our passes. We hope you give us another chance in the future!
It is WOW!
This card very comfortable for using. This is really economy for pay. And easy app for planing day on vacation.
19 grudnia 2022
Odpowiedź od iVenture Card International
Hi Diana, glad our app was helpful, we're making even bigger and better changes to it soon. Thank you for putting your faith in us and we hope to help you out next time you plan your trip.
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