I’ve been buying my vape pods from my local shop and when I go on holiday I struggle to buy enough pods to last but now being able to buy them online is so much easier but what’s better is that I’m sa... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Smooth beautiful flavours easy to manage no dramas and work perfectly I would never go to another vape ever again. Loving the pineapple bananana and spearmint. The fact you can't swap change holders i... Zobacz więcej
Reakcja na opinię
My fault in a way, I did not notice my account details were already filled in with old details such as address and tel . When del address came up with old details I could not change it so asked to d... Zobacz więcej
Reakcja na opinię
Been using ivg products for 4 years now and I must say loving the xl35 its done me 8 days and still going strong 💪 I ordered 35 boxes of 5 of them will last me ages very happy .
Informacje dotyczące firmy
Napisane przez firmę
I Vape Great (IVG) was established in 2016 in Preston, UK, with a vision to become the world’s leading vape brand, known for excellence, innovation, and trust. We want to help millions of smokers around the world make the switch to vaping, through bold flavour, innovative products, and uncompromising quality. IVG is one of the largest international vaping brands, serving customers in 100+ countries. With over 60 awards, we continue to set the industry standard. We’re providing adult smokers a trustworthy, premium alternative to cigarettes. Vaping should be an experience that inspires change and makes switching simple. Unlock exclusive savings and earn points on every purchase by joining our rewards programme today. It's our way of saying thanks for being part of the community! IVG is the adult smoking alternative.
Dane kontaktowe
Acme Vape Ltd, New City House, Floor 6 and 7, 57 - 63 Ringway,, PR1 1AF, Preston, Zjednoczone Królestwo
- customercare@ivapegreat.com
- ivapegreat.com
4,6
Doskonała
745 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The price was great delivery was great
8 czerwca 2026
fast delivery but strange delivery policies.
Great products and excellent next day delivery as usual but my compliant is more about your couriers . Why do I need to agree a ‘safe place’ if I’m not in or risk missing the delivery (as I did on one occasion), when I’m out, when the whole parcel fits easily through the letter box?
8 czerwca 2026
Odpowiedź od I Vape Great
Thanks for taking the time to leave your feedback, we really appreciate it.
We’re glad to hear you’re happy with the products and our next day delivery service, and it’s great to know things usually arrive quickly for you.
We understand your frustration regarding the courier’s “safe place” policy. These procedures are set by the delivery provider and can sometimes affect how parcels are handled, even when they would physically fit through a letterbox. We appreciate how this can be inconvenient, and we’ll certainly pass your comments on for review.
Thanks again for your support and for highlighting this as it helps us improve the overall experience.
Kind regards,
The IVG Team
Odpowiedź od I Vape Great
Hello,
Thank you for your great feedback!
We're delighted to hear that you were happy with our prices and quick delivery. It's fantastic to know everything was spot on!
We really appreciate your support and look forward to serving you again soon.
Kind regards,
The IVG Team
Very convenient
Very convenient, nice flavours but could do with rhubarb and custard flavour please and you have good offers.
8 czerwca 2026
Odpowiedź od I Vape Great
Hello Anthony,
Thank you for taking the time to share your feedback!
We're delighted to hear that you're enjoying the convenience of our products, the flavours, and our great offers.
We also love hearing flavour suggestions! We'll be sure to pass your request for a Rhubarb & Custard flavour on to our product team for consideration.
Thank you for your support, and we look forward to serving you again soon!
Kind regards,
The IVG Team
The best product
8 czerwca 2026
Odpowiedź od I Vape Great
Hello Ross,
Thank you so much for your fantastic feedback!
We're thrilled to hear that you think our product is the best. Your support means the world to us, and we're delighted you're enjoying your IVG experience.
We look forward to serving you again soon!
Kind regards,
The IVG Team
Odpowiedź od I Vape Great
Hello,
Thank you for your lovely review!
We're delighted to hear that you were happy with our service and that you're enjoying the menthol flavour. It's always great to know our flavours are hitting the mark!
We truly appreciate your support and look forward to serving you again soon.
Kind regards,
The IVG Team
Odpowiedź od I Vape Great
Hello Pauline,
Thanks so much for your feedback!
We're delighted to hear that you were impressed with our super-fast delivery. We always aim to get orders to our customers as quickly as possible, so it's great to know we delivered on that promise.
We appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
Odpowiedź od I Vape Great
Hello Andy,
Thank you for your kind review!
We're delighted to hear that your order arrived quickly and that you're enjoying the product. We really appreciate your support and look forward to serving you again soon.
Kind regards,
The IVG Team
good bcs i m new so givabsolute servises 3 star …
good bcs i m new so give 3 star according to my experienced
11 czerwca 2026
Opinia niezależna
Odpowiedź od I Vape Great
Hello,
hanks for taking the time to leave a review — we really appreciate it.
We’re glad your experience has been okay so far, especially as a new customer, but we also hear that it hasn’t fully met your expectations yet. If there’s anything specific that would have improved your experience or anything you struggled with, we’d genuinely like to know so we can do better.
We hope we can turn that 3-star into a 5-star for you in the future.
Kind regards,
The IVG Team
Odpowiedź od I Vape Great
Hello Jillian,
Thank you for your lovely review!
We're delighted to hear that you're enjoying the flavour of our products. We work hard to create a wide range of great tasting options, so it's wonderful to know they're hitting the mark.
We appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
Odpowiedź od I Vape Great
Hello Laura,
Thank you for your fantastic feedback!
We're delighted to hear that you feel our products offer excellent value for money. Your support means a lot to us, and we're so pleased you had a positive experience.
We look forward to serving you again soon!
Kind regards,
The IVG Team
Odpowiedź od I Vape Great
Hello,
Thank you for your kind review!
We're delighted to hear that you're enjoying the great deals available on our website. We really appreciate your support and hope to bring you even more fantastic offers in the future.
Kind regards,
The IVG Team
Ordered multiple times and always great…
Ordered multiple times and always great service
5 czerwca 2026
Odpowiedź od I Vape Great
Hello Brad,
Thank you for your continued support!
We're delighted to hear that you've ordered from us multiple times and have consistently received great service. Your loyalty means a great deal to us, and we're grateful to have you as part of the IVG community.
We look forward to serving you again soon!
Kind regards,
The IVG Team
I've tried different ones and I always…
I've tried different ones and I always go back to lemon and lime
5 czerwca 2026
Odpowiedź od I Vape Great
Hello Michael,
Thank you for your lovely review!
We're delighted to hear that Lemon & Lime remains your favourite flavour. With so many great options to choose from, it's always nice when you find the one you keep coming back to!
Thank you for your continued support, and we look forward to serving you again soon.
Kind regards,
The IVG Team
Great flavours that really last
Great flavours that really last. Customer services are ace when you have a problem or query.
5 czerwca 2026
Odpowiedź od I Vape Great
Hello Steph,
Thank you so much for your kind feedback!
We're delighted to hear that you're enjoying our long-lasting flavours and that you've had such a positive experience with our Customer Care team. Providing helpful support whenever you need us is something we take great pride in.
We really appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
Issue with an IVG PRO2 device
I has an issue with an IVG PRO2 device. I received a personal response from their customer care team basically within minutes of me sending an online message and a new device being ordered by them for me first thing the next morning at no charge.
Excellent service all round!
10 czerwca 2026
Opinia niezależna
Odpowiedź od I Vape Great
Hello Kevin,
Thank you for taking the time to share your experience!
We're sorry to hear that you experienced an issue with your IVG PRO2 device, but we're delighted that our Customer Care team was able to respond quickly and arrange a replacement for you without any hassle.
Providing fast, friendly support is something we pride ourselves on, so it's wonderful to hear that we could resolve the issue promptly.
Thank you for your support, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Easy to order and fast delivery.
4 czerwca 2026
Odpowiedź od I Vape Great
Hello Samantha,
Thank you for sharing your feedback!
We're delighted to hear that you found ordering easy and that your delivery arrived quickly. We always strive to make shopping with us as simple and convenient as possible.
We appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
Odpowiedź od I Vape Great
Hello,
Thank you so much for your amazing feedback!
We're thrilled to hear that IVG has become your go to vape. Your recommendation means a great deal to us, and we're so pleased you're enjoying our products.
We truly appreciate your support and look forward to serving you again soon!
Kind regards,
The IVG Team
Have ordered a few times from here…
Have ordered a few times from here great service fast delivery highly recommend
5 czerwca 2026
Odpowiedź od I Vape Great
Hello Michelle,
Thank you for your continued support!
We're delighted to hear that you've ordered from us several times and have consistently received great service and fast delivery. Your recommendation means a lot to us, and we're grateful for your loyalty.
We look forward to serving you again soon!
Kind regards,
The IVG Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.