Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

corrie finished before credits came up profit over people your free weebly website, you cant tell people there going to be in the credits then block little old me seeing who ive just watched on tv,... Zobacz więcej

Oceniono na 1 z 5

This app is totally useless. Unlike the BBC player it is difficult to find individual programmes and then does not allow for pausing, forwarding or reverting back, other than to go back to the start... Zobacz więcej

Oceniono na 1 z 5

Dear Lord! I have never used such an appalling app before. We have super fast broadband but itvx keeps buffering during programmes, there are huge gaps in transmission during ads, where the screen jus... Zobacz więcej

Oceniono na 1 z 5

Was good to start with, but as usual the updates, make it worse, plays adverts great, but watching episodes of a program it keeps jumping, losing frames, I guess this is done deliberately for some r... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

6 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(5861)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 31

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Awful

Total crap. If you turn your telly off and then try to open the app the following day it doesn't open, so I've missed half the football due to this very issue.

The app is utter ass and should be avoided. You have 96% 1 Star reviews ITV, so sort it out.

22 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Useless app

Useless app. Pop ups, constant changing to different players to watch live tv. Buttons don’t work to full screen it.

14 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

I absolutely hate ITV X hub

I absolutely hate ITV X hub. They should be embarrassed about how badly it glitches. For such a big corporation I find it hard to believe that they can’t invest in this properly so it actually works. I’m getting to the point where I won’t bother watching anything on ITV X anymore because it’s so frustrating how much it glitches. DO SOMETHING ABOUT IT ITV!!!!

12 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

It’s a shame I can’t give this app 0…

It’s a shame I can’t give this app 0 stars. Trying to find a show which was just broadcast on ITV. Tried to watch live: impossible. Now trying to find it within the app. They seem to want you not to find anything. It’s just dreadful. Like a cat you bought from a man in a pub that turns out to be a rat in some sort of weird jumper.

12 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Even the subscription version sucks

I pay for my subscription because it would always freeze at the adverts.
Its no better. And we lost the Brilliant Britbox app for this junk!
Today its dumped my continue watching list. And is so ruddy slow I could grow a baby in yhe time it takes to get something streaming

12 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Not fit for purpose

This isn't a recent problem, it has been going on for years.

ITV Hub often:
Is very slow to fire up.
Or refuses to fire up.
(Yes, I am describing it in antiquated 'steam engine' terms as that is what it feels like).
Stops at a certain point in a programme or film and won't play beyond that, if you try to play the same programme later it stops in the same place.
Hangs after ad break and won't continue.
Will not pause. If you press Stop; then Play, it starts at a much earlier point in the programme.
Plays at 'fast forward' speed without sound like an old b&w 'flick'.

It is generally a dysfunctional nightmare.
I thought perhaps it was my Smart TV, but it's the same on other family member's sets.
Obviously from the overall reviews on TrustPilot, it is not fit for purpose and needs a competent IT Consultancy to re-design it from scratch.
It has ad breaks, presumably advertisers are paying to run their ads on this very sub-optimal platform.
ITV receives money for programming from government, this money is from the TV Licence fee pot.
BBC iPlayer is as smooth as silk in comparison. All4 and My5 are also much less glitchy than Hub.
ITV owes it to viewers (licence-fee payers) and its advertisers to improve this catch-up facility. It doesn't need improvement, it needs replacing!

4 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Won’t load anything

Won’t load anything. Won’t download anything. Won’t play anything even when I have great signal and connection. So frustrating

4 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Possibly the worst app ever!

Is this app so bad to encourage you to take out a paid subscription?
Can watch programmes until first ad break. The ads don’t play properly, they seem to fast forward of their own free will. Great for advertisers who are paying for the privilege.
After the ad break the programme resumes without any sound & no adjustments bring it back. An utter waste of time & a poor reflection on ITV.

20 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Waste of time

Like the previous posts have said, It’s virtually impossible to download or watch anything online it either crashes or refuses to download

12 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Was good to start with, but

Was good to start with, but as usual the updates, make it worse, plays adverts great, but watching episodes of a program it keeps jumping, losing frames, I guess this is done deliberately for some reason, adverts don't loose frames though, hooray. Thank goodness for radio waves, the old tech is the best. Why change,, Apps like this show that digital streaming is struggling to compete. No good having 1gb internet if the app is rubbish in the first place.

7 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

The worst catch up I have ever used

The worst catch up I have ever used. Used all the other catch up apps with no problems and I have superfast broadband, the app takes forever to load and then episodes won’t play or crashes the app or the Tv. An absolute joke of an app.

7 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Had to give it a star to write a review…

Had to give it a star to write a review that stinks !
Don’t bother is my advice , this would be a good app if it ever worked or you could get through one episode of anything without a problem 😡. Then they say you can unsubscribe anytime 🤔 as they offer you the absolute abysmal buffering , stalling, freezing premium services for £2.85 a month instead- yeah of course I just want to give you money for absolutely nothing, they don’t apologise offer you a refund just say they are sorry to see you leave? Yes I would be sorry to see someone leave if they were giving me money every month for nothing! If you have to watch it just put up with the adverts , that way you get some chance of watching at least one episode of something all the way through! They had technical difficulties when I took out the subscription a year ago and nothing improved!

24 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Last time I try using this service

Last time I try using this service, how does every other channel do it? Think someone from itv needs to take a taxi over to the BBC and have a sneaky peek through the window.

2 marca 2024
Opinia niezależna
Oceniono na 1 z 5

We have a 55" LG OLED tv and trying to…

We have a 55" LG OLED tv and trying to watch ITVX really tries our patience. Constant buffering, black screen, dropping off stream. Other streaming services work as they should. We have tried entering 0000777 and all manner of other suggestions but it's so bad that we try to avoid using it. How can a company get things so very wrong?

1 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Absolute Rubbish

Absolute Rubbish. Sound cuts out, then screen goes black. Not easy to find where you left off. They need to take a look at BBC iplayer to see a service that runs properly. Will never watch again and as for Premium, don’t waste your money, forget it!

28 lutego 2024
Opinia niezależna

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