Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had a great experience with Irro Coach charter service. I needed point to point transportation for my group of 22 adults and Irro made it easy and seamless. Our buses arrived clean and on time. Our... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had a PERFECT tour, 5 days in the Mosel, Germany. Our driver Ivan could not have been more efficient, helpful and kind. The bus was immaculate and beautifully driven. I have been on a lot of tours... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Alle Termine wurden eingehalten. Der Fahrer war freundlich und pünktlich. Der Bus für bis zu 17 Personen war in einem guten Zustand. Mini-Abstriche gibts für schlechten Radioempfang. Trotz starker Bee... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Schlechter geht es nicht. Fahrer wollte uns am 03.05.2026 für die Fahrt von Uelzen nach Lüchow kein Ticket ausstellen. Bezahlt haben wir 22,40. Nach unseren Drängen hat er uns ein Einzelticket für 8.2... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Wynajem autokarów

Napisane przez firmę

With Irro Charter, renting a bus with a driver anywhere in Europe is easy boarding. Since 1972, our family-run company has been dedicated to providing the highest standards in travel – offering long-distance coaches, comfortable mini-buses or state-of-the-art vans as well as an experienced bus charter service. Our professional drivers, 24/7 phone support and trusted network ensure your journey is smooth and worry-free. From simple transfers to tailor-made tours across borders, we make travel effortless and enjoyable.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

151 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Friendly and professional Driver

We had a fantastic experience with Irro Charter. Our driver was not only professional but also very friendly and accommodating. Made the entire trip even more enjoyable.

25 lipca 2023
Opinia niezależna
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Odpowiedź od Irro Charter

Dear Angelo,
Thank you very much for kind words and the 5 stars.
Whenever you need a bus again, let us know.
Your Irro Charter Team

Oceniono na 2 z 5

Poor Service

- No Clear Communications.
- Trying to take advantage of the client by invoicing unnecessary and crazy bills that could've been avoided by clear communications.
- Rude and unprofessional Driver.
- Promised to provide English Speaking Drivers, but that didn't happen. Drivers were not speaking English.

2 sierpnia 2023
Opinia niezależna
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Odpowiedź od Irro Charter

Dear Canary Travel & Tourism,

Thank you very much for your feedback. We are very sorry that you had such an experience with us on your trip. We are always trying to do our best and go the extra mile for every client without any exceptions. In a very pressing high season with a huge lack of drivers, changes and mistakes might happen some time. We apologize for this most politely.

However, could you please be more concrete while giving feedback. We are constantly improving our service. What do you mean with "no clear communication"? All final tour and drivers detail have been sent to you in time.

We would be very happy to be your bus charter partner again and would like to convince you of our quality.

Your Irro Charter Team

Oceniono na 1 z 5

Service was all jacked up

Service was all jacked up. You guys suck!

18 sierpnia 2023
Opinia niezależna
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Odpowiedź od Irro Charter

Dear Charla,
We are very sorry that you were not satisfied with our service. However, we provided the bus exactly as you booked it. We have delivered!
The way you are expressing your feedback here does not correspond to our style of communication nor to that of Trustpilot. We are always happy to accept constructive feedback but not in this tone.
Your Irro Charter Team

Oceniono na 5 z 5

Fantastic drivers and great team to work with

The bus was always clean and well maintained. The drivers were very helpful and friendly and were willing to offer their own opinions and suggestions. They even helped organize some great events for us. The drivers were very professional, courteous, and on time. The next time I travel to Europe I am going to see if Irro Charter can provide the coach for us!

27 czerwca 2023
Opinia niezależna
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Odpowiedź od Irro Charter

Dear Darren L,
Thank you very much for this review and the 5 stars.
Whenever you need a bus again in Europe, let us know.
Your Irro Charter Team

Oceniono na 1 z 5

The travel arrangements were completely…

The travel arrangements were completely unprofessional and chaotic. We unknowingly hired you as a broker when we thought we were dealing directly with a bus company. Apart from the extraordinary additional cost you charged, your business practices have been totally unacceptable, especially given the effect on 100+ young people from another country. There have been constant, last-minute changes with the drivers, most of whom barely speak English and some of whom have used profanity constantly.

More importantly and for the record, your bus driver Nicky put one of our students in danger by unnecessarily pumping the brakes multiple times when he stood up to use the bathroom. He was extraordinarily disrespectful to our students and even quite rude to our adults.

The overall experience of the trip makes it impossible for us to ever work with your company again.

17 sierpnia 2023
Opinia niezależna
Logo Irro Charter

Odpowiedź od Irro Charter

Dear Jimmy,

Thank you very much for your feedback. We are very sorry that you had such an experience with us on your trip. We are always trying to do our best and go the extra mile for every client without any exceptions. In a very pressing high season with a huge lack of drivers, changes and mistakes might happen some time. We apologize for this most politely.

However, I have to disagree on one thing. We are a real bus company and family business with +50 years of experience. When our buses are not available, we do use buses from our trusted and qualified network.

We would be very happy to be you bus charter partner again and want to convince you of our quality.

Your Irro Charter Team

Oceniono na 5 z 5

Ernest our driver was so friendly an…

Ernest our driver was so friendly an accomodating absolutely a great experience and HE make the difference! Great job!
KUDOS TO ERNST as we call him Ernesto!

11 sierpnia 2023
Opinia niezależna
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Odpowiedź od Irro Charter

Dear Jose Aguirre,
Thank you very much for this review and the 5 stars.
We will let "Ernesto" know :)
Your Irro Charter Team

Oceniono na 5 z 5

The journey with Irro Charter was both…

The journey with Irro Charter was both smooth and punctual. The bus was well-maintained, and the seats were extremely comfortable. Highly recommended for any long-distance travels!

28 lipca 2023
Opinia niezależna
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Odpowiedź od Irro Charter

Dear Loretta Ramey,
Thank you very much for this review and the 5 stars.
Whenever you need a bus again, let us know.
Your Irro Charter Team

Oceniono na 5 z 5

Excellent Service from Start to Finish!

From booking to the day of the trip, Irro Charter has exceeded my expectations. The staff was helpful and the bus was in impeccable condition. Our group was thoroughly impressed. We’ll be using their services again in the future!

2 sierpnia 2023
Opinia niezależna
Logo Irro Charter

Odpowiedź od Irro Charter

Dear Addyson Calvin,
Thanks so much for your feedback. We are very happy that your group was satisfied.
Your Irro Charter Team

Oceniono na 5 z 5

Everything went great

Everything went great. Communication with Irro Charter was perfect and the driver was very friendly and punctual. I highly recommend the company and will book there again if a bus is needed!

12 lutego 2023
Opinia niezależna
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Odpowiedź od Irro Charter

Dear MK,
Thanks a lot for your feedback and the 5 stars.
Whenever you need a bus again, let us know.
Your Irro Charter Team

Oceniono na 5 z 5

Excellent service and unforgettable travel

Excellent service and unforgettable travel experiences!
I recently took a trip with Irro Charter, and I am absolutely thrilled with their service. From start to finish, everything went smoothly. The communication was friendly and professional, and they went above and beyond to accommodate all of my requests.

The coach bus was comfortable and well-equipped, making the journey enjoyable. The driver was highly experienced and ensured a safe and pleasant ride. The itinerary was well-planned, allowing us to visit many fascinating places.

I highly recommend Irro Charter to anyone looking for a reliable and top-notch charter bus company. They exceeded my expectations and contributed to making this trip a memorable one. Thank you to the entire team at Irro Charter! I will definitely travel with them again.

26 czerwca 2023
Opinia niezależna
Logo Irro Charter

Odpowiedź od Irro Charter

Dear H. Saade,
Thank you very much for your very detailed review and the 5 stars.
We would be very happy to be your bus partner again.
Your Irro Charter Team

Oceniono na 5 z 5

excellent service from friendly…

excellent service from friendly staff,at an excellent price. even spontaneous changes have been implemented without any standing. would book something again at any time!

17 grudnia 2022
Opinia niezależna
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Odpowiedź od Irro Charter

Dear Florian Jäger,
Thank you very much for your kind words and the 5 stars.
Whenever you need a bus again let us know.
Your Irro Charter Team

Oceniono na 5 z 5

Discover Europe by bus

Discover Europe by bus, I can only recommend everyone to be inspired by Irro Reisen and book one of the great trips. Top organized with beautiful stops, very friendly bus driver and very fair prices. I would always do again and the next trip is already in planning 😃

10 marca 2023
Opinia niezależna
Logo Irro Charter

Odpowiedź od Irro Charter

Dear Hamburg Girl,
Thank you very much for this review and the 5 stars.
Whenever you need a bus again, let us know. We would be very happy to be your bus partner again.
Your Irro Charter Team

Oceniono na 5 z 5

first-class experience

Both as a private and as a business customer, I have always had a first-class experience in recent years - very professional and sympathetic. Thank you for your support and keep up the good work, Team Irro!

1 marca 2023
Opinia niezależna
Logo Irro Charter

Odpowiedź od Irro Charter

Dear Wolf Wienecke,
Thank you very much for this review and the 5 stars.
Whenever you need a bus again, let us know.
Your Irro Charter Team

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