Great service and fast shipping! I ordered a blackfin paddleboard plus accessories and noticed after I clicked "pay" that it had auto populated an old address in the shipping... After I reached out ab... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My experience with IROCKER on my warranty claim was top notch. Brittany was super efficient - compassionate and explained everything in detail. She responded to me in a timely manner and was awesome i... Zobacz więcej
Cant speak for the products as I dont have them yet, nor do I even know how to jidge them, but the customer service from Brittany was fantastic. I ordered some SUPs and needed them delivered quickly,... Zobacz więcej
I've hardly used my board since I bought it 5 years ago, finally get it out for the first time in 2 years and all the glue has some away where the d rings attach. I did some research and there is a kn... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
iROCKER is the premier outdoor sports and lifestyle brand specializing in inflatable paddle boards and floats. Founded in 2013 by co-founder and CEO Steve Elder, iROCKER began as a passion project with a vision to redefine the paddle board industry and build a strong, connected community on the water. Today, iROCKER has grown into one of the fastest-rising outdoor brands, with a portfolio that spans four categories: iROCKER, BLACKFIN, ULTRA™ and iLAND®. As the brand continues to evolve, iROCKER remains committed to delivering top-quality gear designed for both performance and play—whether you’re chasing adventure on a paddle board or unwinding on a float. With innovation, design, and functionality at the forefront, iROCKER’s mission is simple: create products people trust, love, and are proud to experience life on the water with. For more information, please visit https://www.irockersup.com/
Dane kontaktowe
4601 Hollins Ferry Road, 21227, Halethorpe, Stany Zjednoczone
- https://dsdhocg68uhssgx7-55969447990.shopifypreview.com/pages/contact-us
- irockersup.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 8% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Awesome SUP!!!
Amazing SUP! (iRocker All Around 11 ft 7.0) Super stable on the water; the deck is very comfy on the feet when standing; extra bungee cords on front and back are great for gear; the plethora of handles makes carrying and moving the SUP so easy. Make sure you have it inflated to the correct PSI; since my package came with the electric pump, you just set the desired PSI and the pump shuts off once the board is at that PSI. (Electric pump is so worth it!!) I had some questions regarding the warranty, and I received an email response pretty quickly. The YouTube videos from iRocker are also super helpful.

Odpowiedź od iROCKER
The iLand floats give us the perfect…
The iLand floats give us the perfect relaxing day on the water with our pups! It's so much fun lounging on the chairs with a cool drink and watching our pups enjoy playing in the water on the iLand without us having to worry about anything. Would 10/10 recommend for anyone with pups, a family, or even just a nice chill day on the water with no worries. Such a fun and relaxing time on the water!

Odpowiedź od iROCKER
Less than a month since received
Less than a month since received, only been on the water twice, and the surface you stand on is peeling. I keep the board in a garage while not in use.
I love my inflatable, but the hardboard is lacking quality.

Odpowiedź od iROCKER
Everything has been great…
Everything has been great…. The only suggestion I have is to warn the consumer that the air pump makes a loud noise when the gage arrives to 1 psi. That loud noise and the fact that the board LOOKS inflated made me think the inflating was done, which it wasn’t.
Great customer service
Great customer service
Needed two new side fins but couldn't find a supplier near me. The sales team offered a solution and i received by post
Great products and really helpful service
I had an issue with an order and Kyra was able to resolve things and the overall customer service was great! I absolutely love my paddle board and the products I have from them and would definitely buy again!
We've Been LOVING the iLAND Float Series
We can’t say enough good things about the iLAND Float Series by iROCKER! From the moment we unboxed it, the setup was quick and effortless - it seriously couldn’t have been easier. Once we were out on the water, it felt like our own private oasis. Boaters and beachgoers kept stopping to admire it - we definitely felt like the envy of the water! It’s super comfortable, incredibly sturdy, and perfect for relaxing or hanging out with friends and family. Spending our weekends on the float has become one of our favorite Florida traditions.
Great customer service
Kyra was wonderful helping me through my Customer Service request. She was friendly, helpful, and direct getting my issues resolved and going beyond to make my first purchase experience pleasant.
I appreciate her help and would buy from iRocker again.
Awesome product and service!!
My Blackfin model V is awesome, excellent product with a better attention to detail than I was expecting.
The customer service at Irocker is way beyond any I've ever recieved.
Awesome board
Product description on the site is what we received. The board is awesome and seems very heavy duty!
The All around SUP is solid
The All around SUP is solid. Not to heavy for me to manage, carry pack unpack etc. Comes with everything you need except the bag, I feel that is the only shortcoming. The pump is fantastic!
Love iRocker
The team at iRocker are amazing! I lost a portion of my paddle, and iRocker sent me a compatible one free of charge!
Kyra and her team were very friendly and responsive in keeping me up to date throughout the whole process. I really appreciate that. The paddle shipped out to me very quickly as well. I would love if they would sell a 5-segment type paddle though, I’m worried about losing part of it again, and it’s hard to find something that fits in the bag. I would definitely recommend any iRocker products to others, I absolutely love my board and the customer service is top notch.
Excellent customer service
Excellent customer service! An item was accidentally omitted from my order and they immediately made it right. Looking forward to testing out my new board!
Excellent communication and customer…
Excellent communication and customer service.
Product arrived in time and looked great. Had a small defect but the team was quick to resolve.
I researched for the best product and I am glad I went with Irocker!
iRocker prompt and genuine response
iRocker was fast and friendly when I had a warranty issue with my SUP. Their customer service team responded promptly and with genuine concern. They didn’t hide behind policies or timelines. Instead, they acknowledged the issue, stood behind the quality of their product, and offered a resolution that exceeded my expectations. I am very pleased with their service.
This is so easy to use
This is so easy to use and take on all my adventures! It fits in my trunk and has stood up to everything I have tried so far.
A workout that is so much fun!
A friend bought an iROCKER and my daughter tried it and had so much fun. My daughter is the type of person who loves water, needs exercise and if it's fun, it's for her! Her sister was helping my daughter work with her balance and now she wants wants to invest in a paddle board too. Seeing how rugged and transportable the iROCKER is is a big plus for both of my offspring. I can hardly wait to try it out myself and train our lab to come along for the ride.
It's a super investment!
I purchased the replacement fins…
I purchased the replacement fins because they were the only available fins but I wanted the river fins with the tether hole.
Incredible products from an incredible…
Incredible products from an incredible company! I’ve got an iLand which couldn’t be more perfect for lounging in the pool or at the lake. I also have an ultra paddle board that’s perfect to bring on long haul trips! The Blackfin board stands up to the toughest and swampiest paddles! Not to mention the cool backpack and waterproof backpack that hold all my gear for a full fun day on the water! I can’t say enough great things about iRocker!!!
Stable Ride
I purchased the Model X 6.0 and really enjoy its hardboard feel and stable ride. Tracks well. And looks awesome!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







