Invision Technology Recenzje 

1330
•
Wynik TrustScore: 5 na 5

4,9

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This TV wall bracket is superb. Low profile when retracted, very well engineered and sturdy when expanded, fixings supplied give a very secure hold to the wall, and to the rear of the TV. It’s a two m... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Anne from Customer Care is amazing in her advice - she really does know her (Tv Bracket) onions! I had a fairly complicated tv frame issue with a big heavy non-VESA Sony Bravia. She advised which t... Zobacz więcej

Oceniono na 5 z 5

Brilliant product. Finally installed the Invision cantilever wall bracket. From opening the box you could see it was a quality engineered product, and a lot of thought went into the design, producti... Zobacz więcej

Oceniono na 5 z 5

Great TV bracket product at decent price. I've bought a few invision brackets now for myself and family. What makes me return has been the great customer support, UK based, was able to get someone o... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep AGD

Napisane przez firmę

At Invision our philosophy is very simple – Expertly engineered products alongside world class customer support. Every mount, monitor arm and TV stand is put through its paces by our excellent product development team and tested extensively until it hits our store. Our products are made for strength, durability and style and our excellent product reviews mean that you can be safe in the knowledge that your screen is in safe hands with Invision.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(1330)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent customer service

Excellent customer service! Small issue on product and rectified immediately with no hassle. Overall very high quality product. Wish more companies were like Invision.

14 września 2024
Opinia niezależna
Oceniono na 5 z 5

TV Bracket

prompt delivery plus you could actually speak to someone at the end of a phone and not endless emails back and forth

23 sierpnia 2024
Oceniono na 1 z 5

Used item send instead of new

When you buy a new item it should be new, they sent me opened and somehow used one but the package was complete. To me, it's still usable and I didn't mind to keep the item but they offered me only "free return". Thanks you! I save my time and environment but it's not cool to pay full price for " second chance" item!

Update: I really can't remember this case anymore, but I remember I was looking for a middle ground solution. However, I got rally arrogant answer from your customer support and finally decided to follow up this with Amazon itself!

30 sierpnia 2024
Opinia niezależna
Logo Invision Technology

Odpowiedź od Invision Technology

Hi Amir,

Thanks so much for updating your review.

Since your purchase was with Amazon, I'm so happy to hear they finally took responsibility for and resolved your issue. From the correspondence with Anne, I've been unable to locate any arrogant messages. It appears she was very informative and more than willing to assist & try to solve the issue on Amazon's behalf.

Regardless of where our products are purchased, we would always prefer for you to be 100% happy and I genuinely regret that you've opted to not respond to our emails, or continue to work with us.

Kind regards,

Victoria
Invision Customer Care

Oceniono na 5 z 5

VESA mount for Sony TV (KDL 32W705B, 2015)

Mounting the VESA kit on my Sony TV (KDL 32W705B, 2015) was not staightforward. Although Sony said it was VESA compatible it did not have conventional spacing and I needed to get additional bits.
I got some very good advice from Invision customer support and the TV is now on the wall.

30 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Outstanding Customer Support and Tailored Solutions from Invision!

I recently purchased a dual monitor arm from Invision but encountered compatibility issues with my two monitors and struggled with the arms not being tight enough. I reached out to Invision's customer support, and I must say their service is immaculate. They took the time to understand my monitors and current setup, offering product recommendations perfectly tailored to my needs. Invision's customer service is incredibly helpful and responsive, resolving my issues promptly and efficiently. If you have any concerns, don't hesitate to contact them—they will go above and beyond to solve your problems. Highly recommended!

1 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Media wall

Updated at every movement of my order from placing to shipping and delivery. Great email confirming despatch and delivery. Extremely professional and polite sales Representative Lorna.
Truly appreciate

28 lipca 2024
Oceniono na 5 z 5

Great customer service and dual monitor arm

Great dual monitor arm, great customer service! After having received a package with missing parts, I contacted support and got help right away. I got clear instructions and a refund after returning. The way they handled it is great and I'm very happy with the dual monitor arm. Very solid and looks great on my desk!

29 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent arms with easy assembly

Excellent arms with easy assembly, perfect for a double monitor set-up with more freedom than the cheap and cheerful Amazon ones.

Delivery was prompt via DPD, and I get the impression that I'll be able to contact them easily. if I needed, since they're a genuine UK company

30 czerwca 2024
Oceniono na 5 z 5

Fabulous service!

We had a questions about mounting a new TV on an existing Invision wall bracket. Sent an email and got a same day response. When we asked another question, again the staff were very helpful and friendly.

10 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Great customer service

I had bought I vision products before and been impressed with the quality and value for money. I contacted them by email to recommend a product for a specific application. The response was prompt, helpful and professional.

10 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Customer satisfaction is their top priority

I had a problem with my monitor arm and contact the support. The support I experienced was kind and very helpful. I got a newer version of the monitor arm as a replacement which worked perfectly. At all times I felt that Invision's main priority is customer satisfaction. This customer support is the best experience I had among all the customer supports I experienced to date.

4 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Good Customer Support

Had an issue with one of the arms, reached out to customer support and they were very helpful, lots of communication and suggestions to fix the issue. In the end a replacement part waws needed and was sent out. One of the better customer support expericences I have had

1 czerwca 2024
Opinia niezależna

Doświadczenie Trustpilot

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