Bought 2 stools arrived days apart. Courier did not attempt to deliver. Did not the to closest post office. NO PARKING available! Cushion covers never arrived contacted them to cancel. They said no no... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This company has turned me off buying anything online ever again. After checking that the item was in stock I made purchase mid Nov. After money was taken I was told I needed to pay extra $100 transp... Zobacz więcej
Reakcja na opinię
I bought an outdoor dining table in December and also took out the ship safely insurance, spending well over $2000 AU. I had read the mixed reviews last year but thought I'd take the risk as they had... Zobacz więcej
Worst online retailer. Completely unreliable. Order took 3 weeks to be delivered. No backorder, they just didn’t book any courier until I chased it up after 2 weeks. Website says leaves within 5 days.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Dane kontaktowe
Plaza Building Level 1, 435 Portrush Road, 5065, Glenside
- 08 8338 7400
- sales@interiorsonline.com.au
- interiorsonline.com.au
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Fantastic customer service!
Good selection. Quality items.
We bought some bentwood chairs for our cafe. Selection was good, website was easy to use, and chairs were delivered as expected. Just what we were after. Would use again.
Absolutely disgusted in the customer service
Absolutely disgusted in the customer service.
I was spoken to so rudely by Interiors online where all I was asking was understanding of costs. Absolutely awful employee I spoke to on two different occasions. I do not recommend any designer to give them work. I’m appalled

Odpowiedź od Interiors Online
Worst online retailer
Worst online retailer. Completely unreliable. Order took 3 weeks to be delivered. No backorder, they just didn’t book any courier until I chased it up after 2 weeks. Website says leaves within 5 days. Rubbish. Then truck broke down on the way, another 5 day wait.... Paid over 2K for my order. Very poor customer service and management. Be weary!

Odpowiedź od Interiors Online
I'd recommend these guys.
Pretty comprehensive range of products and reasonable pricing. Took a bit longer than expected to receive my bed head, but they kept me informed along the way. Item was as described on the website. Will use this company again.
Hassle Free Shopping
Easy site to navigate. Delivered before the date given. Great price.
Dissapointed
I definitely wouldn't shop with Interiors Online again. I found the customer service to be poor and when I wanted to exchange my order I was told no. I understand that it is part of their policy to do accept returns however I simply wanted to swap my order for a larger size, even spending more money. I was told it had to be returned exactly as it was delivered, being the exact same box and all which I unfortunately did not have. The person in which I was dealing with was very blunt and did not try to help us find a solution in the slightest.
Amazingly quick delivery for such a busy time of the year.
Terrific selection of products. Congratulations on a great website. I will enjoy shopping with Interiors online. Thank you.
My favourite online shop!
I have purchase several pieces of furniture from interiors online and every piece has been perfect. They all look exactly as they do online and the quality is better then expected. All my enquires were answered promptly. I would highly recommend interiors online the entire range covers so many different styles and the prices are very competitive.
Product was fine but logistics management could be improved
1) Didn't provide my phone number to the shipper so that delivery could be made. This took 2 weeks to address and delayed receipt.
2) Full payment was originally supposed to be delayed until product was available. Full payment was subsequently brought forward even though underlying supplier was still on holiday.
broken x2
Ordered early January approximately 6 January, first lamps arrived broken notified Interiors on line with photos immediately,1 week later somebody picked up damaged goods ,8 days later after I emailed to ?? Where are lamps ,2 more were on there way ,they arrived today 2 February opened top of box looked in and broken again ,sent photo to Julie who has been very helpful from 1 st call ,is something wrong with packing ?? Am I the only one this has happened too twice ,what now ?..? ,I'm not a packer but using shades with lamps inside does not work perhaps bubble wrap,? What now ,?. Love lamps but obviously this is not working 😤
Great customer service
After some issues with the courier, the wonderful customer service team at Interiors Online did all they could to ensure my order was fulfilled. Very happy with the service and product.
Good service!
Service was expedient and efficient. Felt shipping costs were a little on the high side.
dreadful quality
I bought a floor lamp as a Christmas gift and didn't completely unwrap it to check it before giving it. How embarrassing to find the felt base was not attached correctly. My friend insisted it was OK and they had to rebase it with felt to place it on the floor. I really wanted to return it ....and still do.
Where is the quality control? This was not a cheap item!
Never again
Great products, many of which I couldn't source elsewhere
Great service, particularly in the busy lead up to Christmas.
A site worth visiting....
What a wonderful site that offers everything at affordable prices-
They offer easy payment plans (afterpay)offer free delivery on some of the furniture pieces.
The range is sophisticated, stylish, innovative and caters to all deigns.
I m currently using the site for all my furniture and interior designing needs...and would recommend everyone visit the site.
Yardstick Stools
Easy process, quick delivery and great product. Would definitely use interiors online again.
Another success
This is my 3rd purchase from Interiors Online and once again I am extremely happy with the items purchased and the delivery service. Door to door delivery to a property is most impressive :)
Terrible follow up on delivery commitments
I phoned I.O. to check availability & delivery timing on a round mirror. I told them I needed the mirror in two weeks & they said 100% we can deliver. I purchased it immediately (Tuesday) based on their advice. I phoned up next Monday & asked if it had been dispatched & they said no. The lady then told me she would make sure it went out that day & I should receive it Wed / Thurs. I phoned up Thurs & was told they are too busy & cant get it out. They repeated committed to shipping it but repeated failed. Either lied or incompetent. On a positive note, eventually it arrived & it is beautiful.
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