Intergas Heating  Recenzje 

Tyler always punctual,
Well presented and always very informative.
There was a fault on the boiler and immediately remedied the problem.
Very hard working individual and a pleasure to have him working on my boiler.
Many thanks
J.H.

1/5 — Premature component failure, then complete silence
I had two identical Intergas Kombi Kompakt HRE 24/18 A boilers installed at the same time, in the same building, by the same contractor. One developed an ignition fault (error code 4) at three years old — the ignition unit and NTC sensor cable both failed. The other boiler, installed under identical conditions, has had zero issues. That comparison alone suggests a component quality problem rather than installation or usage.
When I contacted Intergas, customer service, told me the warranty had expired and that was the end of it — no interest in looking at the underlying cause. I followed up in writing on 22 May with a detailed, documented complaint, referencing the relevant Dutch consumer law (BW Art. 7:17) on reasonable product life expectancy, and asked for a response within 14 days.
That deadline passed. I escalated again on 9 June, copying several members of the management team directly. Still nothing. I sent a final notice on 16 June. As of today, I have had zero substantive response to three written complaints over nearly a month.
I'm not reviewing the boiler's mechanical reliability here — I'm reviewing the complete absence of any customer service response to a clearly documented, reasonable complaint. Repair costs aside, ignoring a customer in writing three times over is not what I'd expect from a manufacturer of this size.
If you're deciding between heating brands, factor in what happens when something does go wrong — because for me, the answer was nothing at all.

The service was amazing and the staff were very sincere. Very Professional.

We had no hot water..intergas arranged for James to come and fix the boiler…what was thought to be an easy fix , turned out to be a lengthy job..James was very patient and thorough…he explained what had happened and how it could be fixed….no mess to clear up…everyone needs a James…thank you

Good comms, good service. Do what they say they will do.

Colin arrived on time was very efficient and helpful fixed problem, and tested everything on boiler was working to its maximum

Technical support was very good. Fault fixed promptly.

Chap was efficient and tidy. Hardly knew he was there!

I would give 10 stars if I could. This company and all the staff are so friendly and very helpful. Thank you very much

Great communication from Jack Shepherd regarding waste services. Friendly, efficient and organised.

Fab Fabio! Totally recommend.

I always had excellent experiences with Intergas . Michael did his job very well and he is very friendly too !
I definitely recommend Intergas!

We have an Intergas boiler so are happy that the engineer is fully trained on Intergas products.the appointment was arranged easily over the phone, the engineer arrived on time carried out a thorough service and we are very happy

Engineer turned up on time - was very pleasant and just got on with job and fixed the problem. Very efficient!

Excellent service. Always reliable and on time. Pay up front,so no cash handling. Very honest if anything needs repairing. Used fir several years now. Would recommend.

This company was so efficient from booking my gas service to the engineer who came out to do it. He was friendly knew his job and did every check without any problem.

Excellent service.

Excellent service from Colin Jones. Colin called the day before to give me the time of his arrival and he arrived on schedule.
He is such a pleasant gentleman who has given us excellent service in the past. He explained what he had checked and done, nothing was too much trouble, everywhere was left clean and tidy, he is a credit to the company. It left me reassured that the boiler had a thorough service no corners cut, definitely 5 star service.

They provided a very prompt, efficient service