IxDF - Interaction Design Foundation Recenzje 

2406
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Joining IxDF has been one of the best decisions for my professional growth. The courses are practical and easy to follow, but what I enjoyed the most are the amazing masterclasses by industry expe... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Don't get me wrong, there's a lot of useful info, it's very academic rather than someone just giving their opinion. But it's 2026, and I don't feel the whole experience is of a high standard. The... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

IxDF taught me a lot. I’m a master's student, and the content they provide is definitely not your ordinary "101" material, which is what makes it so unique. The member-created events are also nice o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have been using IxDF for 3 years now, and have loved my experience with them. Their focus on teaching timeless design skills, which is not restricted to any change in tools but focuses more toward... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Instytucja edukacyjna
  2. Instytut designu

Napisane przez firmę

The Interaction Design Foundation (IxDF) is a global design education institution. Established in 2002, we pioneered online video-based courses a decade before online learning became mainstream, at a time when AI, user experience (UX), and user interface (UI) design were barely recognized as distinct disciplines. Today, IxDF offers evidence-based curricula taught by 250 industry leaders, grounded in both industry practice and peer-reviewed research. With 1.2 million enrollments and local chapters in 495 cities across 105 countries, IxDF is the largest and longest-running design education institution in the world. IxDF is where leading practitioners and researchers in design and AI come together to build online education that sets the gold standard for the industry. Our entire institution is built around a singular focus on design and AI. This allows us to build curricula of depth and rigor with industry leaders. Learn from 40 courses and 155 master classes, from beginner to advanced. Trusted by 1,576 companies.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(2406)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 63

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Oceniono na 5 z 5

A Fantastic UX Learning Community

Joining IxDF has been one of the best decisions for my professional growth. The courses are practical and easy to follow, but what I enjoyed the most are the amazing masterclasses by industry experts. They provide real-world insights that you don't usually get from traditional courses.

Another thing I truly value is the networking. Through IxDF, I've connected with designers from around the world, attended local meetups, and built meaningful relationships within the design community. It's much more than just a learning platform—it's a place to learn, grow, and connect.

I would highly recommend IxDF to anyone looking to build or grow their career in UX and product design.

14 lipca 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi Anindya,

Thank you so much for taking the time to share such a thoughtful review!

We're thrilled to hear that your IxDF membership has had such a positive impact on your professional growth. It's especially wonderful to know that you've enjoyed not only the practical, industry-relevant courses and Master Classes, but also the opportunity to connect with designers from around the world. Building a supportive global community where people can learn, grow, and inspire one another is something we're incredibly passionate about.

Thank you for recommending the Interaction Design Foundation to others. Your kind words and support mean a great deal to us, and we look forward to being part of your UX journey for many years to come.

Wishing you continued success!

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 5 z 5

Courses from top experts in the industry

If you are looking for well built courses, explained by top experts in the industry, IxDF is the perfect resource for you to start your development journey.

8 lipca 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi Andrei,

Thank you so much for taking the time to leave us such a wonderful review!

We're delighted to hear that you've found our courses to be well-structured and valuable. Providing high-quality, practical learning experiences led by industry experts has always been at the heart of what we do, so it's incredibly rewarding to know that this has made a positive impression.

Thank you for recommending the Interaction Design Foundation. We truly appreciate your support and look forward to being part of your learning journey for many years to come.

Wishing you continued success!

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 5 z 5

From curiosity to structure: my journey with IxDF

Since 2019 I've been an active student at Interaction Design Foundation, and it's been one of the decisions that has most transformed my career. I came in out of curiosity. I came from digital communications, with no formal background in UX, and I stayed because of the clarity, depth, and practical value of every course.
The first course that really clicked for me was Design Thinking: The Beginner's Guide. Since then I've completed more than 10 courses (several times landing in the Top 10%) and more than 30 masterclasses in user research, applied AI, design systems, and accessible design. I've gone from designing on intuition to designing with intention, actually understanding the fundamentals behind what I do.
I deeply value the content, and everything IxDF gives me to sustain myself as a professional: structure to back up my decisions, vocabulary to speak with authority in front of developers, clients, stakeholders, and other designers, and the confidence of knowing there's real methodology behind what I do. As a self-taught woman in tech, having access to all this knowledge has been invaluable.
Today, on top of continuing to learn, and after spending a few months organizing events in my city around digital trends and interaction design as Local Leader for Medellín, I'm serving as Country Manager for Colombia, an experience that's been incredibly enriching, since it's let me build community and connect with other people passionate about design, creating spaces where we can talk about design in a close, democratized way. I see up close how this community truly supports those of us building a career in design. I recommend it without reservations.

7 lipca 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi Ana,

Thank you for your thoughtful recommendation. It truly means a lot to hear how IxDF has been part of your journey over the years.

Your commitment to continuous learning and to giving back to the design community reflects the kind of impact we hope to support. Seeing members grow into people who not only strengthen their own careers but also help others learn and connect is incredibly rewarding for all of us at the Interaction Design Foundation.

Thank you for being such an inspiring part of our global community and for recommending IxDF to others. We’re excited to continue supporting your journey in the years ahead.

Wishing you continued growth and success!

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 5 z 5

A very diverse selection of classes…

A very diverse selection of classes taught by experts in their respective fields. I learned a lot and had significant takeaways from every class that I took.

3 lipca 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi William,

Thank you so much for your kind words and for taking the time to leave us a review!

We're delighted to hear that you found value in the diversity of our courses and that each one gave you meaningful takeaways. Our goal is to create learning experiences that are both practical and inspiring, so it's wonderful to know we've been able to support your journey.

Thank you for being part of the IxDF community, and we wish you all the best in your continued UX journey!

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 1 z 5

Not up to standard

Don't get me wrong, there's a lot of useful info, it's very academic rather than someone just giving their opinion.

But it's 2026, and I don't feel the whole experience is of a high standard. The learning format could be a lot more engaging. It's very static. Ironically, the website is poorly designed and hard to navigate. It also has a dated aesthetic, but fine. The dark UI patterns to prevent people cancelling their profile are ridiculous and again, very ironic.
And worst of all, when cancelling, cancelling access immediately rather than at end of the year that I've already paid for is straight up unfair.

1 lipca 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi James,

Thank you for taking the time to share your feedback.

We reached out privately to learn more about your experience, but unfortunately, we didn't receive a response.

Looking into your account, we can see that your membership ended in May 2025. As a result, we're unable to verify some of the concerns you've raised about the current platform and learning experience.

We'd also like to clarify one point regarding cancellation. When a membership is canceled, automatic renewal is stopped, and access to courses ends, as is standard with subscription-based online learning platforms. However, the links to course certificates and any purchased Master Classes remain active, so members continue to have access to those even after their membership becomes inactive.

We genuinely welcome constructive feedback and are always looking for ways to improve. If you'd be willing to reply to our previous message or contact us directly with more details, we'd be happy to investigate the issues you experienced.

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 5 z 5

Thank you to IxDF

IxDF taught me a lot. I’m a master's student, and the content they provide is definitely not your ordinary "101" material, which is what makes it so unique. The member-created events are also nice opportunities.

I really want to thank Rikke. She is always a huge help and so supportive! I never thought anyone would respond to my emails with so much care and attention. She is truly the best. I’m really looking forward to learning more from the foundation in the future, both for myself and others.

1 lipca 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi Begüm,

Thank you for your thoughtful feedback and kind recommendation.

It’s great to hear that, as a master’s student, you found the content to go beyond ordinary 101 material. That is very much what we aim for at IxDF, to offer online design courses that support deeper learning, practical UX skills, and continued growth.

I also appreciate your kind words about the support you received. We’re glad to know that the member-created events and personal guidance have added value to your experience.

Wishing you all the best as you continue learning and sharing your knowledge with others!

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 5 z 5

Suggested to literally everyone

If you're from just interested into UX to determined to become a UX professional, I definitely suggest you IxDF to get off on the right foot. They set you the right tone, pace, and fundamental concepts to get to know what UX is - or should be - really about.
I love and take pride in being and staying their member, regardless of what I'll be doing throughout my career. And BTW, they have career paths setup for most cases - from existing professional to those (like me) who transition from another discipline, e.g. software development.
Last but not least, they offer what I believe is the best value for money compared to other courses and platforms, despite they're the most reliable and famous UX entity just right after NN/g - and yet they feature Don Norman too!

16 marca 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi Elio,

Thank you for your thoughtful recommendation. It truly means a lot to read how IxDF has supported you from the fundamentals of UX to a clearer path toward becoming a UX professional.

I’m especially glad the tone, pace, career paths, and value for money stood out to you, and that the learning experience feels relevant for someone transitioning from software development. Helping members build practical UX skills with clarity and confidence is exactly what we hope to do.

We’re proud to have you as part of our community, and we’ll be cheering you on throughout your design career.

Wishing you continued growth and success!

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 5 z 5

UX training tailored to any professional level

I’ve been working in UX for several years now and I’m always on the lookout for ways to keep learning. Out of all the platforms I’ve tested, the Interaction Design Foundation has honestly brought me the most value. It steers completely clear of those empty "become an expert in a month" promises that are all over the internet.

What I love most is the quality of the courses. The content is well-structured, and they have excellent tutors. More than once, I’ve wrapped up a course with hands-on ideas that I could immediately apply to real-world projects.

One of the platform's biggest strengths is that it’s not built for just one type of professional. There’s valuable content whether you’re just starting out or already have years in the industry. It’s even great for people coming from different backgrounds, if you’re looking to make a career pivot, you can definitely find your path here. Plus, their learning paths let you dive deep into different areas of design and user experience.

Furthermore, the variety of topics is a huge plus. Not everything revolves around interfaces; they offer courses on research, accessibility, psychology, service design, and more. All of this really helps you develop a more well-rounded view of UX.

Of course, no platform can ever replace real-world experience, but if anyone were to ask me where to learn UX seriously and at their own pace, IxDF would hands down be one of my top recommendations. If you’re looking to level up in this discipline, it’s absolutely worth signing up and exploring their catalog.

15 czerwca 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi Pedro,

It truly warms my heart to read such a generous and thoughtful recommendation. Your words capture something we value deeply: meaningful learning that respects the craft, the learner, and the time it takes to grow.

We’re grateful that IxDF has earned your trust as part of your continued professional journey. Helping members build practical UX skills with depth, confidence, and lasting value is exactly why we do what we do.

Wishing you continued growth, inspiration, and success!

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 5 z 5

The platform is amazing for people to…

The platform is amazing for people to learn and grow in their career. The team is very supportive and understanding. Their goal is to provide you the enough information and time so you can learn.

16 czerwca 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi Kriti,

This is so wonderful to hear, thank you for sharing such kind feedback.

It means a lot that you felt supported and understood while learning at your own pace. We believe meaningful UX skill development takes both clear guidance and enough time to absorb the material, so it’s lovely to hear that this came through in your experience with IxDF.

We’re glad the platform is helping you learn, grow, and move forward in your career.

Wishing you continued growth and success!

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 5 z 5

I learned a lot from ixdf in my career

I learned a lot from ixdf in my career, and also Rikke is so kind. I am a member since my studentship. It's great to have someone who responds quickly and tries to solve your problem when you have one. I recommend it to anyone looking to advance in their career, seeking a place for themselves in the designer/product community, and curious about perspectives and training.

15 czerwca 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi Büşra,

It truly means a lot to read this, thank you for sharing such thoughtful feedback.

I’m so happy to hear that IxDF has supported you since your studentship and helped you learn and grow in your career. Your words about quick support, practical training, and finding a place in the designer and product community really capture what we hope members experience.

We’re grateful to be part of your learning journey as you continue to build practical UX skills and explore new perspectives.

Wishing you continued growth and success!

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 5 z 5

I have been using IxDF for 3 years now

I have been using IxDF for 3 years now, and have loved my experience with them. Their focus on teaching timeless design skills, which is not restricted to any change in tools but focuses more towards the core concepts of design, sets them apart. The principles you learn from here can be adapted and applied to any tool in the ever-changing landscape of the industry.

Additionally, they promote community building through local design-related groups. I've been an active member of the community here in Melbourne, and have met many design friends and colleagues in the process.

15 czerwca 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi Tanuj,

Thank you for your thoughtful recommendation. It truly means a lot to hear from someone who has been with IxDF for three years and has found lasting value in the learning experience.

I’m especially glad that the focus on timeless design skills and core concepts has stood out to you, rather than only teaching specific tools. It’s also wonderful to hear that the Melbourne local group has helped you meet design friends and colleagues along the way.

We’re so happy to be part of your continued growth in human-centered design.

Wishing you continued growth and success!

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 1 z 5

DO NOT ADD YOUR CARD EVER ON THIS PLATFORM

This platform is designed to steal your money and keep you in with hardly any way out. If you love yourself and your bank card, DO NOT add it on this platform. It's on some dystopian level episode out of black mirror.

1 stycznia 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi,

Thank you for sharing your feedback. I’m sorry to read that your experience has left you feeling this way.

We’ve asked for more information, but so far we haven’t been able to identify your account from this review alone. We take concerns about billing seriously, and we’d like the chance to look into what happened properly.

Please send me an email directly to hello@ixdf.org with the email address connected to your IxDF account, and we’ll do our best to help clarify this and find the right next step.

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 1 z 5

Not recommend this platform to anyone

I was charged for an annual membership I never authorized even though I cancelled my free trial.

They are using dark patterns within the platform and in their billing options. I have completely lost my trust in the platform.

Not recommend it to anyone!

5 czerwca 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi Reyda,

Thank you for sharing your feedback. I’m sorry this experience left you frustrated.

When we reviewed your account, we could not find a completed cancellation request in our system. You also confirmed in our email exchange that you did not have the cancellation confirmation email, which is sent when a cancellation has been completed.

Our free trial renewal information is shown during sign-up, in our emails, and on the billing page, and we also send a reminder before the trial ends. Even so, I understand how upsetting this can feel, and we followed up with you directly to resolve the payment concern.

We take feedback about our member experience seriously and will continue working to make every step as clear as possible.

Wishing you all the best going forward.

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 5 z 5

IDxF is an amazing platform

IDxF is an amazing platform, an integral digital product design institution and structure, always updated with professional labor market trends and industry needs. With Faculties, infrastructure, and instruction at the first level in experience and knowledge, with webinars and workshop updates for the fast-paced industry, and always taking care of members and students, we are receiving all the information, knowledge, and tools needed to keep growing professionally and in our community.

1 czerwca 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi Andrea,

Thank you for your thoughtful and generous review. It’s wonderful to hear how much value you’ve found in IxDF as a place to keep growing in digital product design.

We’re extremely grateful to be part of your professional growth and your continued journey in the design community.

Wishing you continued growth and success!

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 4 z 5

Excellent UX learning resource

I’ve been using Interaction Design Foundation since 2017, and it has been a valuable platform throughout my career as a UX designer.

One of the biggest strengths is that the courses are self-paced, which makes it easy to combine learning with full-time work and everyday life. As someone who has at times worked as a sole designer, it also felt genuinely nice to be part of a larger design community.

The course structure is well thought out, combining video lectures, reading material, and practical design tasks in a way that keeps the learning engaging and applicable. I also appreciate the large variety of courses and the amount of additional guides and topic-specific reading material available on the platform.

Another thing worth mentioning is the support. Whenever I’ve reached out with questions over the years, I’ve always received quick, kind, and genuinely helpful responses.

To make this a full 5-star experience for me personally, I would love to see the option to pause a subscription. A pause feature would feel more user-friendly and flexible for real-life situations, rather than feeling forced to renew in order to keep access to completed courses and progress.

Overall, I would absolutely recommend Interaction Design Foundation to both designers and people curious about interaction design who want to grow professionally and build their knowledge in UX and design.

25 maja 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi Elisabeth,

Thank you for your thoughtful recommendation. It truly means a lot to know how IxDF has supported you since 2017 and stayed valuable throughout your career as a UX designer.

I also want to thank you for your honest feedback about the pause option. That is a very fair and useful point, especially for real-life situations where flexibility matters, and we’ll take it to heart.

Wishing you continued growth and success in your UX and interaction design journey!

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 3 z 5

Practice what you preach make the learning experience interesting

The topics are great and interesting but for a UX platform they don't practice what they preach. It doesn't cost much to modernise the content make it more appealing, the amount of reading and repetition is exhausting, i love the knowledge testing and the information it's the layout of the courses what I dislike, jumping from text to video to quotes back to endless repetitive text makes it so hard to finish a course

23 maja 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi Nada,

Thank you for sharing this honest feedback. We really appreciate your candidness.

A strong UX education experience should feel clear, engaging, and supportive, so we’ll take this feedback seriously as we continue improving IxDF courses.

I hope the knowledge itself continues to support your learning progress, and I’m grateful you took the time to explain what would make the experience better.

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 5 z 5

IxDF is a Game Changer!

A Game-Changer for Experienced Professionals

I've been in web development for over 20 years, so when I started taking courses through the Interaction Design Foundation, I wasn't sure how much new ground they'd cover. I was wrong to doubt it.

I've now completed 6 courses and earned certifications in all of them, and the impact has been real. IxDF didn't just fill in gaps — it sharpened my thinking, deepened my understanding of UI/UX principles, and gave me the confidence to step into bigger roles. Since I started, I've been promoted twice and now serve as UI/UX Manager at my company.

The courses are well-structured, practical, and genuinely applicable to the work I do every day. Whether you're newer to the field or a seasoned developer looking to formalize your expertise, IxDF meets you where you are. For me, it was the validation and vocabulary to back up what I'd been doing instinctively for years — and that's been invaluable.

If you're on the fence, just start. It's one of the best professional investments I've made in my career.

22 maja 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi Rebecca,

It truly means a lot to read this. Your story shows so clearly how powerful continuous learning can be, even when you already bring so much expertise to the table.

Also, that connection between practical UX education and real career progress is exactly what we hope to make possible through IxDF.

Your recommendation will be so encouraging for others who may be wondering whether it’s worth starting, even later in their professional journey.

Wishing you continued growth and success!

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 1 z 5

IXDF Dark Pattern Billing

I was charged $264 for an annual membership I never authorized. When my company's IxDF account was canceled, I received a notice that my company profile had been converted to my personal account with 16 days to cancel or else be charged with my personal card on file for an annual membership.

When I contacted support for a refund, a refund was denied and I was offered extra months and free classes instead, which doesn't address the core issue. I did not consent to charge my card for a membership I did not sign up for.

This is a dark pattern in their billing system and they have lost my trust in their platform.

20 maja 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi Katherina,

Thank you for sharing your feedback. I’m sorry this billing experience left you feeling that your trust in IxDF was lost, especially after your company membership ended and your profile moved into an individual membership.

We have been in direct contact with you about this matter and, after reviewing the broader situation across your team, we have now resolved it directly with you. We also take your concerns about billing clarity seriously, and your feedback helps us improve.

Wishing you all the best.

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 1 z 5

Unauthorized renewal, no refund, no response

I was automatically charged for a renewal I had not intentionally authorized. I cancelled immediately and never used the service after the renewal date. My refund request went completely unanswered.

To make things worse, the cancellation flow is a textbook dark pattern — as already noted in several previous negative reviews — multiple confirmation checkboxes and immediate access cut-off upon cancellation, clearly designed to discourage users from leaving.

The irony of a platform dedicated to UX education deploying these tactics is hard to overlook. I would not recommend.

30 kwietnia 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi Anne,

Thank you for sharing your feedback. I’m sorry to hear that the membership did not feel valuable enough for you, and I understand how frustrating an unexpected renewal can feel.

We always aim to be clear about renewals and cancellation options, while also keeping our terms fair for all members. We have responded to your inquiry and have already followed up privately to explore the best possible way forward. We remain here to help.

IxDF exists to help people build practical UX skills through online design courses, so it matters to us when someone feels they did not get the value they hoped for.

Thank you again for taking the time to share your experience.

Warm regards,
Rikke Friis Dam from the Interaction Design Foundation

Oceniono na 1 z 5

Extremely toxic dark pattern usage, intimidation tactics and unethical user lock-in

If you wish to unsubscribe, they will cancel your account immediately, including any future membership you have already prepaid.

They will then delete access to every material you have permanently bought and remove all your certificates.

In order to be allowed to cancel the subscription, you have to click 7 or so checkboxes and warnings that you understand they will delete everything you have bought from them.

These are UX experts. They know every dark pattern they are applying, and are using them in the most toxic ways by deliberate choice.

19 kwietnia 2026
Opinia niezależna
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Odpowiedź od IxDF - Interaction Design Foundation

Hi Ejnar,

Once again, thank you so much for your candid feedback.

I sent you an email yesterday but I understand how busy life is. I wanted to make sure the cancellation flow and account access were clearly explained.

Our intention is never to pressure anyone into staying, but to be transparent about how access works when a membership ends, since our courses are continuously updated rather than sold as static one-time purchases.

That said, I completely understand your point. We take that seriously, and your feedback has been shared with our team. Member feedback plays an important role in how we improve the platform over time.

Thank you again for taking the time to raise this. Honest feedback, even when critical, helps us do better.

All the best,
Rikke Friis Dam from the Interaction Design Foundation

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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