Intensive Lessons Recenzje 

584
•
Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Fantastic service. Anne Singer was my driving instructor and she was absolutely wonderful. I would highly recommend this for anyone who wants to learn to drive. I only chose the 5 hour intensive drivi... Zobacz więcej

Oceniono na 5 z 5

I had a great experience with Intensive lessons. I was matched to an instructor based on my availability, current skill level and location - I was relieved to be matched with Zamurd who was quickly... Zobacz więcej

Oceniono na 5 z 5

All good all happy 😊 Got my test booked, driving instructor can't be any better. Strongly recommending!!!

Oceniono na 1 z 5

Booked an intensive begginners course late april, passed my theory (although i had to jump hoops to be able to make the ridiculous time it was booked for, although i had specified i needed time during... Zobacz więcej

Informacje dotyczące firmy

  1. Szkoła nauki jazdy
  2. również w kategorii:
  3. Ośrodek szkolenia kierowców

Napisane przez firmę

Pass fast with our intensive courses available nationwide!


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

584 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 11% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(584)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 77

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Appalling. You will lose your deposit!

Appalling company!
I notice the reviews on here do not reflect the other reviews I have since read elsewhere. If only I had known, do not waste your money here or you will be out of pocket.
They have an appalling portal system that does not work. They give dates for tests months in advance and then change them.
And if your circumstances change like my sons did, then you can forget getting any assistance through the telephone number they give out. And if you do finally get to speak to the manager - Jason (surname unknown as he will not provide it - even his staff don't know it)
When I tried to explain and resolve the issue, Jason was very unprofessional, he talked over me, became very rude and made personal insults. Needless to say I terminated the call at this point.
When we spoke with a driving instructor who had previous dealings with this company he said that every customer that he had referred to him had similar issues and they refuse to pay back a deposit.
It seems they deliberately make issues so that they can keep the deposit.
You have been warned!

3 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Never Give Up!

Never Give Up!

After 20 years of starting, stopping, and life getting in the way, my sister has finally passed her driving test! As a single parent, she put her family first, but last year, I decided to give her a little push—a fast pass driving course for Christmas.

Today, she passed! An incredible achievement that proves it’s never too late to reach your goals. Proud doesn’t even begin to cover it!

What’s something you’ve achieved after years of trying? Let’s celebrate perseverance! #NeverGiveUp #ProudMoment #HardWorkPaysOff

3 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

I Passed!!

I’m thrilled that I passed my driving test and it’s all down to Mr Russell. He was very patient, friendly and informative. Thank you so much.

18 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Extremely unprofessional

Extremely unprofessional! Got a block of 45lessons back in October 2024. Had to wait to allocate the instructor until 14th of December. Wasn’t very happy with the instructor whatsoever as constantly late and cutting lessons quite drastically (10-15min late 25-35 before the end as most were 3 h a day . Unable to change the instructor sometimes late 1,25 h late after accomplishing 44 h I was ask to buy additional, instructor add £5 additional to each hour. When question: they couldn’t get another instructor payment to his person account was my choice regardless of instructor insistence. Aft57 h of lessons I’m still unable to take test as apparently I’m not ready . I’ve learned most things in you tube as instructor would make you so uncomfortable and quite angry. Comments really unacceptable each time . Main company hired him would be really unreasonable. All my fault, including being charged extra in fact they removed my account so I’m unable to download my feedback. Where’s costumer rights in this? I am personally offended. As from start to finish my rights will go unnoticed for their benefit. No solution no anything you have to pay in full just to find yourself without oppositions if you’re unhappy about instructor you loosing all week any other £25 for each hour! You like it or not you have no choice. Horrible position to find yourself in. But nobody cares. I personally think assigning instructior is very important, also any complaint should be taken seriously. Well not for them Everything is your fault. The conduct of this should and will be reported to the right authorities. We as the customers shouldn’t feel helpless. If i could warn you about expoyoure about to have… safe yourself money and time before you’re forced to participate regardless. Stay safe everyone xxx

16 lutego 2025
Opinia niezależna
Logo Intensive Lessons

Odpowiedź od Intensive Lessons

Dear Raphael,

We’re sorry to hear that your experience did not meet your expectations. We always strive to provide the best service possible and take customer feedback seriously.

We’d like to clarify that while we allocate instructors based on availability, we can only offer a change when another instructor is available. Additionally, the decision to purchase additional lessons directly from the instructor was entirely at your discretion and outside of our control.

We understand how important it is to feel comfortable with your instructor, and we regret that you were unhappy with your experience. If you’d like to discuss this matter further, please reach out to our customer support team, and we’ll do our best to assist you.

Best regards,
IntensiveLessons

Oceniono na 5 z 5

Review Susi Hayes

Susi was super nice and friendly, but also made me aware of anything I needed to know. Very well structured lessons where everything was being covered

5 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Supremely unhappy with this service

Supremely unhappy with this service. They are a huge rip-off and do not give back any refunds. Unless you cancel your test within 20 days they don't give your money back and funnily enough the instructor only recommends cancelling your test within those 20 days so there is no hope. I would highly recommend a different service. I am severely disappointed and feel I have been robbed.

7 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

I had to get my money back from Amex because they wouldn’t refund me for not doing what they said they would

I had to get my money back from Amex as they lie about getting you a test date sooner within 6-8 weeks and they don’t. I wrote a review before and I noticed they took it off so my I’m ready to show proof to trust pilot of my order number. Oh and before I forget they threatened to keep the money and cancel the service if I started a dispute with my Amex card. Please avoid these people there’s other website that you can use. If you do decide to use this fraudulent company please protect yourself by making a payment with American Express because Amex will always fight for there customers and give you your money back as long as you screen shot everything as proof.

21 października 2024
Opinia niezależna
Oceniono na 1 z 5

Threatened to sue me for leaving a bad review

Booked an intensive course back in November with theory test included , they did quickly book a theory test for a few weeks later that’s got them a one star for that hard work 😓 . I then passed my theory and heard nothing at all from them regarding organising a date or an instructor for my course . I booked a practical test in January and only then I got an email asking for a reference number which made no sense as why would I give them a reference number when they have done nothing for me at this stage in terms of organising .

I didn’t receive single call or text message they did prove they sent an email from December as didn’t see that email at the time but again this email only asked for a reference number not organising any actual service .

I got a few emails telling me that I wouldn’t be refunded because they did email me asking for a reference (how great of them ) and why would they chase me one email should be enough , awful customer service , awful organisation oh and they threatened to sue me for leaving a bad review , clown .

Don’t bother using these they couldn’t organise a sock drawer .

6 stycznia 2025
Opinia niezależna
Logo Intensive Lessons

Odpowiedź od Intensive Lessons

Dear Reviewer,

Thank you for your feedback. We would like to address your concerns and clarify how our process works. The reason we requested your test reference number was because a person can only have one practical test booked at a time. Since you had already booked a test independently without informing us, we were unaware of the date and could not proceed with scheduling your course or booking a test on your behalf.

Our process is designed to schedule lessons leading up to your test date, which we could not organize without knowing when your test was. Additionally, as you mentioned, we did email you in December asking for the reference number, but it appears you did not see it at the time. While we understand this may have caused frustration, it is not accurate to say we did not attempt to reach out or organize your course — the delay stemmed from not receiving the information we requested.

We always strive to provide excellent service, but we also rely on customers to communicate key details to help us do so effectively. While we regret that your experience was not what you expected, we kindly suggest that this misunderstanding was not entirely due to our process.

Thank you,

Kirsty

Oceniono na 5 z 5

Quick and easy to organise

Quick and easy to organise, I got lessons on short notice and my instructor was fantastic! So glad I passed my test. Recommend Intensive Lessons 101%

Thank you

6 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Quick service with good communication

Very quick service with regular updates made it an easy process to get started with my intensive course with the test booked quickly too. Special thanks to my instructor Paulo who made me feel confident and comfortable from the first lesson

2 stycznia 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej