Intensive Lessons Recenzje 

Got all I paid for and passed. So a great experience for me.

I paid a £175 deposit for a driving course booked online. After requesting a refund within what I understood to be the statutory cooling-off period, the company refused, relying on a clause in their terms stating that all deposits are non-refundable and that the Consumer Contracts Regulations 2013 do not apply. I cancelled within 48 hours of a booking, across a weekend, so it's hard to see what loss the company suffered.

I was disappointed by this response, particularly as no lessons had commenced and I was not provided with evidence that substantial work had been carried out to justify retention of the full deposit.

In my view, the terms appear heavily weighted in favour of the company, and consumers should carefully review the cancellation and refund provisions before booking.

I have since raised the matter formally and requested repayment of the deposit.

This review reflects my personal experience only.

I booked the intensive course after struggling to get over the last hurdle to being test ready. It was easy to book. I was assigned an instructor in my area really quickly who turned out to be absolutely amazing & I passed first time!

Everyone involved was spot on and I just can't thank them enough smooth from start to finish

Sooo helpful and fast replies. Found me a fantastic instructor 🥰

Brilliant service! Would absolutely recommend them to anyone looking to get through their tests.

It was really straight forward to book and amend my driving intensive course.
Staff are friendly to speak to.
Even with a million questions thrown at them.
The instructors are excellent and have great knowledge and support.
I had a mr Mubin Patel and he was so paitent and fantastic and told me the truth that I didn't need the amount of hours I booked infor.

Cannot thank you enough

Very good , really enjoyed it

Great service, well organized. Instructor was excellent and patient. Grandson passed with flying colours first time with intensive lessons (after two previous attempts on my own). Highly recommend this school for driving.

Via the company - I was connected with my instructor and all the logistics of my test booking were catered for accordingly. After a few weeks of lessons I was at a competent point in my driving as to then practice on the weeks leading up to the test. I passed first time.

Efficient and professional from start to end

I originally booked my lessons with the theory and test package but realised I’d selected the automatic and no theory options. I sent a quick email, and the team fixed everything for me immediately, no fuss.
My instructor was excellent and made the whole process enjoyable. Thanks to their guidance, I passed my test with only two minors It was a great experience.

NEW UPDATE: Company claiming "wrong address" to avoid £900+ CCJ

I am posting a new update as the company has finally made contact, but only to offer further excuses. They are now claiming the County Court Judgment (CCJ) was served to the wrong address.

This is factually incorrect:
• Proof of Service: I have confirmed with the court that the address used was correct. I hold the Proof of Service and the final judgment showing it was delivered to their registered office.
• Communication: Despite having the correct details now, they have blocked my number and are not responding to emails regarding payment.
• Company Links: I urge anyone considering One Intensive Lessons UK to cross-check Smart Bookings on Companies House. Look at the history of other companies attached to these directors and their shareholdings.
• Evidence: I have provided my CCJ claim number and evidence of my experience to Trustpilot’s integrity team. I have also escalated this matter to a journalist.

If you are unsure, DO NOT BOOK. Only the verified 1-star reviews here reflect the reality of dealing with this business.

Booked with an instructor quickly and managed to get my test date moved up two months too! Passed first time with Chennel absolutely recommend!

I've never experienced such a rippoff in my life. We paid in August 2025 for lessons and a test and are still waiting for the 'Intensive course' to be completed. Intensive course my foot. It started off when my grandson took a days unpaid leave for the test but the instructors car was out of commission. After that it all went downhill with no further test being booked and no more lessons. I asked for a refund and they gave me a pittance. I should have received at least £300 and they gave me £112. They took off the cost of the test, which didn't happen due to their fault, and they refunded me for 2 hours lessons which he never had, but they calculated it at £50 for 2 hours. All in all they charged me £300 for 2 hours lessons which he had received at the beginning. An extremely unprofessional company and one to be avoided

They had found a test as quick as they can

easy booking fast tracked my test really great experience

Passed my test within 2 months of lessons starting. Excellent program and Viktor was an outstanding instructor!

I would like to say a massive massive thank you to Darren for being such a great instructor. Extremely professional and thorough and clear with all the driving instructing. Genuinely a great teacher all-round instructor and I’m very grateful for all his help and training.

I had been left by my previous instructor who was adamant he would not take me on a test until i was 'test ready'. This did not give me any clear indication as to where I was at and left me feeling uncertain.

In step Intensive Lessons. They allocated Bokari to me who was brilliant. Attention to detail, calm, and gave me fantastic tips to pass my test. Guided me through nerves on the day too.

I passed with no faults no majors.

Highly Recommend