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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Had an initial hiccup with the delivery being said would arrive on 29th and by the 1st still had heard nothing with no delivery. This caused some panic, as I'd read reviews stating some people didn't... Zobacz więcej

Oceniono na 5 z 5

Fantastic company who were extremely generous. Had bought a 2nd hand bike from a friend and promptly broke the sensor. A local bike mechanic spoke to them and was talked through the issues. A part wa... Zobacz więcej

Oceniono na 5 z 5

An electric bike purchased for a competitive price has been proven to be well built and reliable. Have covered about 200 miles thus far and apart from having to carry out some wear and tear maintenen... Zobacz więcej

Oceniono na 1 z 5

Absolutely dreadful, avoid at all costs!!! Bike arrived in December as a gift for Christmas, assembled Xmas eve to notice it has a buckled wheel, paint missing to the back and very bent (asif it... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep rowerowy
  2. Klub rowerowy
  3. Kolarstwo szosowe
  4. Sklep sportowy

Napisane przez firmę

Manchester-based Insync Bikes designs and manufactures high-end bikes at affordable prices for all the family, with a focus on cycling as a force for good. Owned by India-based Hero Cycles, the world’s largest bike manufacturer by volume, Insync aims to be the market leader in European bicycle distribution, providing a complete range of branded cycling products including Viking, Viking Pro, Concept, Coyote, Insync, Ryedale, De Novo and Lectro.


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

223 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I've had my Insync Shock ebike for just over a year now.

I've had my Insync Shock ebike for just over a year now, having purchased it during the first lockdown. I really love the bike, it is well built and was well set up on arrival. The 36v battery provides ample power assistance to get me up the steep hills here in Pendle, Lancashire. I've enjoyed the freedom of getting out and about and the fresh air and exercise it provides. The disc brakes are great, easy to exchange the pads. Much appreciated!

11 maja 2021
Opinia niezależna
Oceniono na 5 z 5

I couldn't be happier with the customer…

I couldn't be happier with the customer care I received. I bought a Bike from this company and messed up the assembly which resulted in me needing a new part.
I emailed them and received a swift reply the next working day. The company where happy to send the new parts out under warranty. I'd like to thank the customer service team for going above and beyond !

8 kwietnia 2021
Opinia niezależna
Oceniono na 3 z 5

Slow to get a replacement

Finally have received a replacement for damaged part. Took some time and a few phone calls to sort the issue. Was quite a wait for a replacement part. However, all sorted now.

6 kwietnia 2021
Opinia niezależna
Oceniono na 2 z 5

Locking Quality

poor assembly of rear wheel and chain. Push pedals were partly seized due to the misaligned chain with the front and rear sprockets.
Unsure of the general quality of this bike, will not purchase from this company again! Also if the bike has to be sent back, it is the responsibilities of the owner.

6 kwietnia 2021
Oceniono na 1 z 5

Rusty and damaged bike

I have bought products from here before and they have been great however this bike had rust on frame under paint and a dent on the frame. Also the tyres had been worn. It looks like it was a faulty return. So disappointed as I had to keep it as it was for a birthday the next day. All products should get quality control, especially ones for 3 year old children. Such a shame as the bike I bought before was in excellent condition and great value.

7 marca 2021
Logo Insync Bikes

Odpowiedź od Insync Bikes

Hi Mathew
I am really sorry to hear about the issue you have with the bike. I understand you had little option as it was for a birthday present the next day. We would be more than happy to replace the bike for you. Please let me know if you would like me to arrange this for you.
Regards
Insync Team

Oceniono na 5 z 5

First order

When I ordered for the first time I was a bit sceptical about it as I didn't receive a deliver date but then it was at my door within 5 days, package's very well not one the wrong. I would recommend this website 👌

6 marca 2021
Oceniono na 5 z 5

Great kids' bike

Great kids' bike. Easy to assemble. Shipment very quick. I would highly recommend this company.

25 lutego 2021
Oceniono na 1 z 5

£700 bike I can't use

I have a townmaster electric bike I bought from Ideal World. The tyres need blowing up every time I use it. The front light has never worked. Now the battery has stopped charging.
The bike is still under guarantee. I rang Insync but no one is answering the phone. I left a message on the website but no one seems to reply.
Their website lists a local agent. When I rang he said he didn't do electrical repairs.
The bike was competitively priced but if you can't use it it's worth nothing.
I suppose I have the option of taking Ideal World to the small claims court.

8 lutego 2021
Opinia niezależna
Oceniono na 1 z 5

Bad quality bikes

Bad quality bikes. Supposedly on sale, but the price you pay is higher than bikes elsewhere and the quality is so so shody. Typical China stuff, cheap, badly done, and stock is damaged too. My bike arrived in an open box and damaged in so many places. I was under a heavily charged period of my life and had no time to deal with it. To add insult to injury, the bike parts started falling off and rusting without the bike even being used by my toddler. Avoid at all costs.

6 lutego 2021
Opinia niezależna

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