Tech support team was easy to access for assistance, with an ultrasonic flow meter. The unit was shipped to Instrumart, evaluated, repaired and returned with 3 weeks. Much appreciated!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Item took a lot longer than expected. Delivery date was put back and I was never informed. I didn't find out until I called wondering where my package was. Also after receiving my package, I had quest... Zobacz więcej
Reakcja na opinię
I needed a instrument for a booster pump for a fairly large wash down system. my main concern was having the capability to precisely control the flow switch at minimal flow so the booster pump did not... Zobacz więcej
Ron gave us an individual quote. Made our discount impactful. Won the bid for the Customer. Thanks for quick RFQ and even better price.
Informacje dotyczące firmy
- Laboratorium
- również w kategorii:
- Usługi dla biznesu
Napisane przez firmę
Instrumart is a leading supplier of Test & Measurement instruments with headquarters in South Burlington, Vermont. Instrumart is a global company with local roots. We are a member of the Lake Champlain Regional Chamber of Commerce and Vermont Businesses for Social Responsibility. We have also been on Inc. Magazine's list of the fastest-growing private companies in the United States for five of the past six years. Vermont Business Magazine named Instrumart one of the Best Places to Work in Vermont and one of Vermont's 10 fastest-growing businesses over the past 10 years. We are accredited by the Better Business Bureau and have been awarded their highest rating (A+). We offer honest, up-front pricing on our website and on the phone. Our staff includes twenty two Applications Engineers to help you choose the right product for your application. We only sell products that we believe are a good value for our customers.
Why Instrumart?
Napisane przez firmę
- Free Lifetime Technical Support
- From pre-sale support to help you choose the right product for your application to post-sale support to help you use the product correctly, Instrumart's experienced Applications Engineers are here to help. For free. For life.
- Free Shipping on Orders > $1,000
- Most orders $1,000 or more ship free. $11 flat shipping charge for orders under $1,000. Delivery within the contiguous US only. Hazardous items and items over 75 pounds excluded. Distributors, Resellers and OEMs excluded.
- Best Brands in Test & Measurement
- Rosemount, GE, Ametek, Fluke, Honeywell, FLIR, Ashcroft, Megger, Partlow, & Yokogawa. These are just a few of the over 150 Test & Measurement brands we sell and support.
- Best Price Policy
- Instrumart is the low-price leader for name-brand industrial instruments. But every once in a while, another company offers a product for less. If you find a better price, please give us a chance to match it. Why? Because for the same low price we offer Free Lifetime Technical Support from our staff of engineers and a generous return policy if your purchase doesn't suit your application. If the price is too low, we'll politely decline to match it. So you have nothing to lose!
Dane kontaktowe
35 Green Mountain Drive, South Burlington, VT 05403, Stany Zjednoczone
- 1-802-863-0085
- sales@instrumart.com
- instrumart.com
4,7
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great communication and support
Great communication and support. The process was handled very expeditiously.
12 czerwca 2024
Flow meter in a hurry
Found the best price and available flow meter. Shipping was pretty quick and tracking was provided in a timely manner without having to ask for it.
7 czerwca 2024
Great company to deal with
Great company to deal with. Very good communication and always helpful with orders
7 czerwca 2024
Item took a lot longer than expected
Item took a lot longer than expected. Delivery date was put back and I was never informed. I didn't find out until I called wondering where my package was. Also after receiving my package, I had questions about a items I didn't receive, so I called and left a message, but still haven't heard back from them.
3 czerwca 2024
Odpowiedź od Instrumart
Hi Frank,
Thank you for taking the time to leave us with this feedback. I reviewed your order and do see that the manufacturer delayed the order by 1 week. We do our best to provide the most accurate lead times possible at the time of the order however, due to various circumstances that can arise with the manufacturer, these dates can sometimes change. We aim to communicate these changes as soon as they are known to us. I spoke with Dan, the engineer assigned to your order, who mentioned speaking with you over the phone a couple of times regarding the status of the order. He also contacted the manufacturer to try to expedite. Ultimately the manufacturer was unable to improve the ship date which Dan notified you of via email and gave the option to ship NDA once the order arrived to us.
We did also search our phone records and did not see any voicemails from you. Our apologies for missing your call. I let Dan know you had some questions and asked that he give you a call back.
If there is anything else we can help you with, please let us know.
Have a nice day,
Lindsey
great experience
everyone I dealt with was polite and friendly and had
no problem guiding me through the process of returning my item for recertification.
31 maja 2024
EXCELLENT FROM START TO FINISH
The folks at Instrumart always provide the best service from system design to after sale service. I have been doing business with them for years and have never been let down.
23 maja 2024
sales and technical support
Having immediate response whether sales or technical and extra services will be most helpful.
21 maja 2024
Very responsive…
Everyone that I dealt with was very responsive to all requests. As a supplier to the government, my company has many requirements in order for a supplier to be approved. Instrumart responded promptly.
16 maja 2024
Timely turnaround on thermometer calibration
Thermometer calibration processed on time without any issues
9 maja 2024
Excellent customer service.
I have always received excellent customer service from from helpful staff at Instrumart.
29 kwietnia 2024
The experience with Mary Kate's advice…
The experience with Mary Kate's advice was gratifying, I highly recommend the company
16 kwietnia 2024
Good service & price
As long as I buy in instrumart they know very well the products.
The web page is OK, prices and technical information (Could be 3D Drawings in the future?).
Delivery is not so exact to the customer but if we spoke work fine.
24 kwietnia 2024
Great Company to Work with
Instrumart is a great Partner as they are responsive, helpful, understanding and the product is spot on.
18 kwietnia 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.