I was sent an email after having my water dispenser for 2 years with an offer of 20% off replacement filters…..unfortunately the link would not work and so I decided to call customer service who then... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I used Insinkerator's website to order an upgrade of the waste disposal unit that had been fitted in my house for over 12 years. The new unit was despatched really quickly and the people fitting the... Zobacz więcej
Reakcja na opinię
I have used an Insinkerator waste disposer for nearly 15 years. It started leaking at the flexible outlet collar. I was hoping for a miracle and a replacement collar. Sadly there was corrosion of th... Zobacz więcej
Reakcja na opinię
Great service, attended very quickly and no problem with replacement for new during the same visit when the engineer ‘Luke’ realised the unit was beyond repair. Very surprised how good and quick the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
There’s a good reason why the name InSinkErator has been synonymous with food waste disposers for nearly 100 years. After all, we created the world’s first disposer back in 1927 and are proud to be the only manufacturer who can say they have invented, designed and assembled their products in America. What began as a simple idea to help American families dispose of after-dinner food scraps has evolved to a more hygienic and sustainable way to manage many tonnes of food waste every day. Our premium food waste disposers and our collection of instant hot water taps are ideal for upgrading kitchens – improving hygiene and providing convenience.
Excellence in Customer Service
87% of calls answered within 20 seconds*
If something was to go wrong with your InSinkErator product, contacting our Customer Service team is an easy process.
Dane kontaktowe
Building 2 - First Floor, Croxley Park, WD18 8YA, Watford, Zjednoczone Królestwo
- 0800 389 3715
- insinkerator.uk@whirlpool.com
- insinkerator.co.uk
4,6
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Thanks to customer support
Thanks to customer support on clear advice on issue with my 10 year old 3N1 hot water tank and the generous offer of a voucher to help towards purchase of new tank.
10 sierpnia 2026
Opinia niezależna
Odpowiedź od InSinkErator UK
Hi,
Thank you for taking the time to share your experience with us! A 10-year run with your original 3N1 tank is fantastic, and we're so glad our customer support team could provide clear, helpful advice when it was time to assess the issue.
We always want to look after our long-standing customers, so we were more than happy to help with your replacement tank. Thank you for choosing InSinkErator!
Best wishes,
John
InSinkErator Customer Service
Superb customer service from Martin Green of Insinkerator
Have had my insinkerator a for 15 years or more before it packed and replaced it and this morning thought my second one of 10 yrs was at and end. Martin Green from Insinkerator was just outstanding. Helpful, guided me through trying to get mine to work. It didn’t. Guided me though the buying options on the telephone. Just good old fashioned superb customer service. We had reached the point of purchase and for some reason just before I pressed the Apple Pay button I tried for a 10th time to get the product to work and it did. But now know exactly what I need when it packs up and was just hugely impressed with Martin’s service.
10 sierpnia 2026
Opinia niezależna
Odpowiedź od InSinkErator UK
Hi Nicola,
Thank you so much for taking the time to share such fantastic feedback! 15 years for your first unit, and 10 years and counting for your second is a true testament to their durability. We're delighted your current one decided to give you one more victory lap just in the nick of time!
Thank you for the wonderful shoutout for Martin. He’ll be delighted to hear your kind words. Whenever you end up needing that replacement down the road, we’ll be right here to help.
Thanks for being a loyal InSinkErator customer for over 25 years!
Best wishes,
John
InSinkErator Customer Service
I am very happy with InSinkErator and I…
I am very happy with InSinkErator and I think this company has one of the best products and best policies in the world.10/10
30 lipca 2026
Opinia niezależna
Odpowiedź od InSinkErator UK
Hi Hus,
Thank you so much for the incredible 10/10 review! We are thrilled to hear how much you love your InSinkErator and that our products and policies have impressed you. We're here to help if you need further assistance.
Best wishes,
John
InSinkErator Customer Service
I was supported by Mark from Aquatherm…
I was supported by Mark from Aquatherm who came to fix my insinkerator. Mark was great, communicated well on the day and was able to resolve my issue without too much trouble. Was able to quickly get an appointment, I believe next day, and great to have my machine back up and running.
6 sierpnia 2026
Opinia niezależna
Odpowiedź od InSinkErator UK
Hi Customer,
Thank you for taking the time to share your review! We're thrilled to hear that Mark was able to get out to you so quickly and get your InSinkErator back up and running. It's wonderful to know your overall experience was great. We'll make sure to share your comments with Mark and the rest of the team.
Best wishes,
John
InSinkErator Customer Service
Such helpful friendly people
Such helpful friendly people, they knew what my problem was. Everything was resolved to my satisfaction.
7 sierpnia 2026
Opinia niezależna
Odpowiedź od InSinkErator UK
Hi John,
Thank you for your kind words! We're delighted to hear that our team was able to quickly understand the issue and assist in resolving it to your satisfaction. We appreciate you taking the time to share your experience.
Best wishes,
John
InSinkErator Customer Service
Very helpful
The last person - out of three - that I spoke to was very helpful and knowledgable. Adrian gave me all the reassurance I needed to go ahead and order online. Thank you
6 sierpnia 2026
Opinia niezależna
Odpowiedź od InSinkErator UK
Hi Helena,
Thank you for your feedback! We're delighted to hear that Adrian was able to provide the support you needed to confidently place your order online. We'll be sure to pass along your kind words to him and the rest of the team. Thank you for choosing InSinkErator!
Best wishes,
John
InSinkErator Customer Service
Odpowiedź od InSinkErator UK
Hi Poonam,
Thank you for your feedback! We're glad to hear you're pleased with you after-sales experience. We're here to help if you need further assistance.
Best wishes,
John
InSinkErator Customer Service
shambles
shambles. bought device and installation. got product. no installation. keep on being told someone will contact us. no one does. customer service implying whether what i am saying is true! unbelievable.
3 sierpnia 2026
Opinia niezależna
Odpowiedź od InSinkErator UK
Dear Matthew,
Thank you for your feedback. We're sorry to hear about your experience and we will carefully review this internally. We appreciate your time on the phone, and we're glad to hear your new food waste disposal has already been installed.
For any questions or concerns with your InSinkErator products, please feel free to contact our customer service team at https://support.insinkerator.com/app/ask_UK
Best wishes,
John
InSinkErator Customer Service
Best Wishes,
John
InSinkErator Customer Service
Odpowiedź od InSinkErator UK
Hi Gail,
Thank you for your feedback! We're glad to hear that you are happy with the new addition to your kitchen. Thank you for choosing InSinkErator!
Best wishes,
John
InSinkErator Customer Service
Professional and quick service
Luke was very responsive to my messages about the repair that was needed and made his best endeavours to attend our home as soon as possible. He was very knowledgable and able to repair my InSinkErator very swiftly, for which I was very grateful having become very dependent on it.
21 lipca 2026
Opinia niezależna
Odpowiedź od InSinkErator UK
Hi Servet,
Thank you for your fantastic feedback! We're so pleased to hear that you had such a positive after-sales experience with Luke. It's great to know he got your InSinkErator back up and running swiftly, especially when it's become such an important part of your kitchen. We'll be sure to share your comments with Luke and the rest of the team.
Thank you for taking the time to share your feedback.
Best wishes,
John
InSinkErator Customer Service
Prompt & professional service
Customer service representative whose name was Billy, answered the phone promptly and dealt with my issues straight away very professionally & politely. My replacement has been ordered.
30 lipca 2026
Opinia niezależna
Odpowiedź od InSinkErator UK
Hi Manminder,
Thank you for your wonderful feedback! We're delighted to hear that Billy has been exceptional in assisting you to a suitable resolution. We'll be sure to share your comments with Billy and the rest of the team.
We hope your replacement unit arrives soon. We're here to help if you need further assistance.
Best wishes,
John
InSinkErator Customer Service
Excellent job done!
24 lipca 2026
Opinia niezależna
Odpowiedź od InSinkErator UK
Hi Ian,
Thanks for your feedback! We're glad to hear you're pleased with the assistance. We're here to help if you need further assistance.
Best wishes,
John
InSinkErator Customer Service
Great service from ordering to…
Great service from ordering to installing, no more smelly bins from food waste, looks good too. wish i wouldhave got one years ago
28 lipca 2026
Opinia niezależna
Odpowiedź od InSinkErator UK
Hi,
Thank you for your fantastic feedback! We're so pleased to hear that everything went smoothly from ordering to installation. It's great to know you're already enjoying a fresher, more convenient way to manage food waste. Many of our customers tell us they wish they had done it sooner, too!
Thank you for choosing InSinkErator!
Best wishes,
John
InSinkErator Customer Service
Phone answered quickly
Phone answered quickly , pleasant patient response from Adrian ? , who led me through to resolving a query on my hot tap resulting in a working hot tap and a happy satisfied customer!
29 lipca 2026
Opinia niezależna
Odpowiedź od InSinkErator UK
Hi,
Thank you for your wonderful feedback! We're delighted to hear that Adrian was able to assist you promptly and patiently, and that your tap is now working again. We'll be sure to share your kind words to Adrian and the rest of the team. We appreciate you taking the time to share your experience.
Best wishes,
John
InSinkErator Customer Service
Odpowiedź od InSinkErator UK
Hi Lynn,
Thank you for your feedback! We're glad to hear you're pleased with your experience with us. We're here to help if you need further assistance.
Best wishes,
John
InSinkErator Customer Service
Excellent support
Excellent support, quick to resolve the issue of a missing part in the box.
27 lipca 2026
Opinia niezależna
Odpowiedź od InSinkErator UK
Hi Stephen,
Thank you for your feedback! We're sorry to hear about the missing part. It's great to know that our team was able to make things right for you by promptly sending the part. Feel free to reach out to us if you need further assistance.
Best wishes,
John
InSinkErator Customer Service
Super Efficient
My problem was dealt with quickly, and professionally and process explained well.
23 lipca 2026
Opinia niezależna
Odpowiedź od InSinkErator UK
Hi Dan,
Thank you for sharing your feedback! We're glad to hear that your experience with our customer service team was "Super Efficient". We're here to help if you need further assistance.
Best wishes,
John
InSinkErator Customer Service
Very fast and helpful
Very quick responses to my questions, which were a great help in my making decisions.
23 lipca 2026
Opinia niezależna
Odpowiedź od InSinkErator UK
Hi Steven,
Thank you for sharing your experience! It's wonderful to hear our team was able to provide you with quick assistance. If you have any further questions or concerns, please feel free to contact our customer service team at https://support.insinkerator.com/app/ask_U
Best wishes,
John
InSinkErator Customer Service
Very helpful and knowledgeable…
Very helpful and knowledgeable operative on the phone with good advice given.
21 lipca 2026
Opinia niezależna
Odpowiedź od InSinkErator UK
Hi Anne,
Thank you for your feedback! We're glad to hear we've been helpful with your InSinkErator enquiries. We're here to help if you need further assistance.
Best wishes,
John
InSinkErator Customer Service
Excellent service
Had an issue with my boiling water tap after just 3 weeks and they immediately shipped me a new one, excellent service
20 lipca 2026
Opinia niezależna
Odpowiedź od InSinkErator UK
Hi Keith,
Thank you for your feedback. We're sorry to hear about the issue with your new hot water tap. We're glad our team was able to quickly sort this out for you. Feel free to reach out to us if you need further assistance.
Best wishes,
John
InSinkErator Customer Service
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.