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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I would not recommend this company — they do not stand by their products. I purchased a full house lot of expensive tapware from them, and two taps began leaking. I emailed Stephen (the owner... Zobacz więcej

Oceniono na 4 z 5

Great Company with great product. I have found dealing with both Chris and James an easy and enjoyable experience. They provide all required information and respond in a very timely manner. Honest and... Zobacz więcej

Oceniono na 5 z 5

A special thanks to Helvier and James for their outstanding service. Highly knowledgeable in their field. Always took the extra time to show us all options so that we could make an informed decision... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Our experience eight years ago with In Residence purchasing tapware was superb in all aspects. Recently we required a replacement tap part and James made the entire process a breeze with sending the p... Zobacz więcej

Informacje dotyczące firmy

  1. Projektant łazienek
  2. również w kategorii:
  3. Przebudowy kuchni
  4. Sklep meblowy
  5. Sklep z przyborami kuchennymi
  6. Wyposażenie łazienek

Napisane przez firmę

We offer luxury English Perrin & Rowe kitchen taps and Italian sinks, as well as bathroom mixer taps, basins, baths and showers in traditional and contemporary styles online for New Zealand, in Auckland, Wellington, Christchurch, Dunedin and other areas.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

41 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(41)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

My experience was fantastic quick…

My experience was fantastic quick response and even in COVID I managed to get the tapware I needed to complete my job and we just love our purchase. Thank you

27 września 2020
Opinia niezależna
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Odpowiedź od In Residence

Thank you Jo! Glad we could help you get what you needed. Enjoy your taps! Warm regards, all the team.

Oceniono na 5 z 5

Very helpful and made complex fitting…

Very helpful and made complex fitting selections a breeze

27 września 2020
Opinia niezależna
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Odpowiedź od In Residence

They are complex aren't they!! Glad we could be of assistance. Thank you very much for taking the time to write a review. We really appreciate it David.

Oceniono na 5 z 5

A special thanks to Helvier and James…

A special thanks to Helvier and James for their outstanding service. Highly knowledgeable in their field. Always took the extra time to show us all options so that we could make an informed decision. We love our tap ware and knobs! Helvier and James made you feel valued as customers. A satisfying and enjoyable experience.

Cynthia and Ken Peat

27 września 2020
Opinia niezależna
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Odpowiedź od In Residence

Hi Cynthia & Ken,

Thank you for your kind words of feedback from your experience dealing with James and myself here at ‘In Residence’. So glad to hear you’re thrilled with our product that you’ve chosen for your lovely home!

Kind regards,
Helvier

Oceniono na 5 z 5

Extremely helpful

Extremely helpful. The towel rail that I wanted was not available, I was told the wait and that they had another size available, they sent through all the info with the email which was great as I could make an informed decision there and then.
I ended up buying the larger available one and we had it within a few days. Keep up the good work.

26 września 2020
Opinia niezależna
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Odpowiedź od In Residence

Thank you Shirley - we are glad to hear you got what you needed in the end. Enjoy!! Thank you for taking the time to leave us a review. Most appreciated.

Oceniono na 5 z 5

In Residence have always been my…

In Residence have always been my "go-to" for bathroom and kitchen product.
As a designer, my focus is on quality, value for money and service for my clients. The technical support, product knowledge, expertise and packaging provided by In Residence are excellent. Everything down to the finest detail is considered and implemented with finesse. I have dealt with In Residence from its beginnings and watched with awe as it expands into new areas and locations. Thank you In Residence for your impeccable service.

26 września 2020
Opinia niezależna
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Odpowiedź od In Residence

Thank you Vivienne, you have been with us from the beginning! We really appreciate your support and for taking the time to write a review. Take care, all the team.

Oceniono na 5 z 5

Thank you

Thank you, James, for making us so welcome in your show room. We appreciated your listening ear and good advice. Thank you for being willing to bring things in from your back room and set them up to show us. Thank you for being upfront about how long our chosen fittings would take to arrive, and for their safe delivery. Our builders are still hard at work, but when they have finished, we hope you will come over to see our new bathroom and powder room. Regards, Pip

26 września 2020
Opinia niezależna
Logo In Residence

Odpowiedź od In Residence

Dear Pip, Thank you for choosing In Residence Product. We will look forward to seeing you bathroom when finished. The Perrin & Rowe in polished brass along with the Deco Bathroomware will look amazing. Good luck with the reno and I will see you again soon. King Regards, James

Oceniono na 5 z 5

Quality service, quality resources

So helpful on the phone and promptly got the parts we needed, plus great advice.

25 września 2020
Opinia niezależna
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Odpowiedź od In Residence

Hi Sarah, glad to be of service! Thank you for taking the time to review our team. Most appreciated. Please let us know if you need anything else.

Oceniono na 5 z 5

From the moment we appeared in the shop…

From the moment we appeared in the shop the staff were so helpful and went to so much trouble to help us find what we required. It was a wonderful shopping experience which involved several members of the staff.
We highly reccomend

25 września 2020
Opinia niezależna
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Odpowiedź od In Residence

This is so great to hear Josephine! Thank you for taking the time to share your feedback. Most appreciated.

Oceniono na 5 z 5

We absolutely love our new Perrin &…

We absolutely love our new Perrin & Rowe tap - it's our kitchen centre piece. And your service is top notch. Thank you In Residence!

25 września 2020
Opinia niezależna
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Odpowiedź od In Residence

Glad to hear your tap is taking centre stage Anwen. Thank you for the lovely feedback.

Oceniono na 5 z 5

In Residence has been very helpful

In Residence has been very helpful, professional, and efficient to deal with. Their available product range is particularly comprehensive and fantastic. I would certainly recommend In Residence and will revisit them again for future product requirements.

25 września 2020
Opinia niezależna
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Odpowiedź od In Residence

Thank you for the feedback Deb - really appreciate it!

Oceniono na 5 z 5

Just love this business

Just love this business, they have excellent stock, beautiful products and excellent customer care and service. Every time we buy through them it’s a nice experience.Wish all firms were this good!

25 września 2020
Opinia niezależna
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Odpowiedź od In Residence

Wow thank you Steve & Marion. It is quite humbling to receive such high praise! Really happy that you found us great to work with. Will be sure to pass on your feedback to the whole team. Thank you for taking the time to review us. Really appreciate it!

Oceniono na 5 z 5

Cant fault anything

Cant fault anything. James was fantastic with advice.

25 września 2020
Opinia niezależna
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Odpowiedź od In Residence

That's wonderful to hear - James is a fountain of knowledge and enthusiasm! Glad we could help you out. Thank you for taking the time to review us. Really appreciate it!

Oceniono na 5 z 5

have needed to get parts for our In…

have needed to get parts for our In Residence tap ware a few times and the team have given us A grade support and despatch at all stages . Good company to deal with .

25 września 2020
Opinia niezależna
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Odpowiedź od In Residence

Thank you so much John. That's lovely to hear.

Oceniono na 5 z 5

A wonderful team of people who are…

A wonderful team of people who are ready to help with your every need, always friendly and so helpful. Would highly recommend them and their beautiful product

25 września 2020
Opinia niezależna
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Odpowiedź od In Residence

Dear Nicci - we try haha. Really appreciate your review. Thanks!

Oceniono na 5 z 5

We found all our dealings with In…

We found all our dealings with In Residence to be excellent, they were great at helping us to choose the right items for our house. James was particularly knowledgeable on all the In Residence products.

Would highly recommend.

25 września 2020
Opinia niezależna
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Odpowiedź od In Residence

Thanks Andrew & Avril - we will be sure to give James a pat on the back!

Oceniono na 5 z 5

Great service

Really friendly, fast easy transaction, product arrived quickly. Would definitely recommend In Residence!

25 września 2020
Opinia niezależna
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Odpowiedź od In Residence

Awesome Emma! Thank you so much for taking the time to give us a review!

Oceniono na 5 z 5

helpful staff and honest information

extremely helpful staff and honest information made it easy for us to decide on what tap ware we needed and what color to choose.
even in lockdown, the email replies were prompt.
highly recommend working with the team at in residence for excellent quality of product and what works best for you.
from a happy client

25 września 2020
Opinia niezależna
Logo In Residence

Odpowiedź od In Residence

Thank you so much Angela. We really appreciate you taking the time to review us. Glad you are happy and let us know if there is anything else we can do to assist.

Oceniono na 5 z 5

Excellent service

I have bought numerous gorgeous items for my bathroom and kitchen online and the service is exceptional. Everything was delivered promptly and in perfect condition. A great company to do business with!

25 września 2020
Opinia niezależna
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Odpowiedź od In Residence

Awwww thanks Mary!! This is fantastic to hear. Glad our couriers are doing a good job too!!

Oceniono na 5 z 5

Always super helpful and gave great…

Always super helpful and gave great assistance. Top notch as always :)

25 września 2020
Opinia niezależna
Logo In Residence

Odpowiedź od In Residence

Thanks Mata!! So kind of you to take the time to review us. Really appreciate it.

Oceniono na 5 z 5

Specialty taps for a new kitchen

In Residence have handled our specialty tap requirements for a new kitchen, with particularly fine granite bench tops, in a rebuild. They’ve been most helpful in supplying options and service from overseas sources. We’ve also used them for a few hardware choices. Finally, their website has been especially easy to navigate, its being well thought through, despite the amount of information available.

25 września 2020
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Odpowiedź od In Residence

Thank you so much Bryden! Glad to hear we have been helpful and you've got what you need for your project. We spend a lot of time keeping our website tip-top so it's nice to hear it is working well for you. Appreciate your support. Thanks once again!

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