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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I don't recommend this company, the customer service is terrible and they automatically add a fee (if by chance you return the item) so you pay for the return up front before you even get the item whe... Zobacz więcej

Oceniono na 3 z 5

I ordered a shampoo and conditioner set. Lovely expensive looking bottle and the shampoo smelt divine. Unfortunately the shampoo made my hair claggy and it felt coated in something. I tried a few time... Zobacz więcej

Oceniono na 1 z 5

I placed my order back in July 2024 during the closing down sale. I didn't receive the products or a response to the 3 emails I sent following up on my order. I'm not sure why the company website stil... Zobacz więcej

Oceniono na 5 z 5

I’ve been using this shampoo & conditioner since they launched and I can honestly say my hair has never been so healthy! It can last 4/5 days now without washing and no longer has any frizz. The eco f... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z produktami do włosów
  2. Kosmetyki
  3. Drogeria
  4. Sklep z produktami dla zdrowia i urody

O Indie

Napisane przez firmę

Scientifically developed haircare that f*cking works. Giving you the power ⚡️ to be unapologetically yourself.

Our high-performance haircare is packed with ingredients your hair will love... and none of the ones it won't.

⚡️High performance ingredients only
🧪 Scientifically developed, backed by hairdressers
🍊 100% natural fragrance
🚫 No SLS, sulphates, silicones & parabens
🌍 Vegan & cruelty-free, 99% less plastic
📦 Free delivery straight to your shower
🇬🇧 Made in the UK

Jo launched Indie to save the nation from unhealthy hair. Unable to find a sustainable swap that didn't make her hair feel like sh*t, Jo made it her 🚀 mission to create the products she (and it turns out PLENTY of other people) needed.

"I'd had enough of sustainable swaps which left my hair looking and feeling like sh*t" - Jo, Founder

Come and join our community of hair anarchists where we're saying 🖕 f*ck you 🖕 to insecurity, to unattainable beauty standards, and unrealistic expectations.

We're saying no to mindless consumerism destroying our mind and planet and yes to refusing to compromise, not trying to fit in or conform, and real self-acceptance.

It’s not easy, and it takes work - but if you’re up for the challenge we’re here for you 💪

Indie. Be unapologetically you everyday.


Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

68 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,9

Wszystkie recenzje

(68)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
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Oceniono na 1 z 5

I don't recommend this company

I don't recommend this company, the customer service is terrible and they automatically add a fee (if by chance you return the item) so you pay for the return up front before you even get the item when you're checking out. You have to go in and figure out how to remove. Super scammy.

19 maja 2025
Opinia niezależna
Oceniono na 1 z 5

I didn't receive my order.

I placed my order back in July 2024 during the closing down sale. I didn't receive the products or a response to the 3 emails I sent following up on my order. I'm not sure why the company website still appears to be active when they have obviously stopped trading.

20 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Very poor

Purchased some shampoo and conditioner bottles but never received them. Contacted seller through multiples channels without a reply. Very very poor, please avoid.

25 października 2024
Opinia niezależna
Oceniono na 1 z 5

I'm beginning to think this is a scam

Do not buy from them. They take your money and don't send the products or reply to messages. This is a definitely a scam! I ordered weeks ago, messaged twice with no reply. I just wanted the shampoo, but would prefer a refund as I've had to purchase alternative shampoo now

3 października 2024
Opinia niezależna
Oceniono na 5 z 5

I love Indie

I love Indie, the products, the company and the service. And it's been a game changer for my hair. It's thicker and healthier and has so much body. And the loyalty scheme is fab too! I'm just grateful that I found it Xx

14 lutego 2024
Oceniono na 5 z 5

Indie refill is like magic in a pouch

Indie refill is like magic in a pouch! I honestly cannot believe the difference in my hair! I only have to wash twice a week, it's more manageable. The pouches last me 4+ months, and I've got hair down to my bra back band. A colleague actually commented that my hair smelt so good she wanted to eat it 😂😂. The customer service has always been fabulous, I won't use anything or anywhere else.

12 lutego 2024
Oceniono na 5 z 5

In love with Indie

I came across the live on Tiktok, I noticed Jo's hair straight away how shiny and healthy it looked. I spend a fortune on expensive shampoo and conditioners so I thought I would try Indie. Best decision I made. At first I was a bit confused how it doesnt make suds as that is all I'm used to, but the results speak for themselves and I am 100% converted. My hair has never looked so shiny, I am so happy I found this brand.

27 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Amazing quality

Super fast delivery, cute packaging, and AMAZING products. Had so many compliments on how soft and shiny my hair was after the first wash! Thank you Indie.

27 listopada 2023
Oceniono na 5 z 5

I've finally found my Haircare go-to

I've finally found my Haircare go-to! I have really fine hair, and recently turned 40 so have be struggling with hormonal changes causing a dry scalp as well as awful hot flushes and sweats :( I find most shampoos leave my hair really flat and any conditioner I use leaves me with greasy bangs after a day! But I got samples of Indie after seeing an advert (and after receiving a lovely email from the founder, Jo!) and I'm in love! The samples are PROPER sized, resealable packets for a start, enough for several washes so you can really try them out and after just one wash my hair felt thicker, bouncy and soft and my scalp felt hydrated too! Into the third day and despite doing a full removal and sweating buckets it's still not limp and greasy!! I'm amazed :) the fact that it is an ecologically sound choice with minimal packaging, refillable bottles and free from parabens and other nasties is just such a huge bonus. Thank you Jo and Indie!!

27 września 2023
Oceniono na 5 z 5

Indie is amazing - all natural and helped with hair loss

Indie is amazing! I experienced significant hair loss after a miscarriage and the Indie shampoo and conditioner are honestly the best natural, strengthening and conditioning products I have found after a long time of trying! The scalp massager is a God send too! The branding is cool and modern but doesn't sacrifice a commitment to completely natural and sustainable hair care. It smells amazing and is so gentle but effective on your hair - mine is now slowly but surely growing back and I have had comments that it looks healthy and strong. Jo the founder is incredible and I hope more people find out about Indie!

17 lipca 2023
Oceniono na 5 z 5

There was a problem with the delivery…

There was a problem with the delivery of my item but Jo sorted it out straight away. She was responsive and available. Thank you Jo.

24 maja 2023
Logo Indie

Odpowiedź od Indie

Thanks so much for your review Vicki 🫶 I'm always here to help where I can, apologies again for the delayed delivery.

Hopefully we see you again soon 😘 Don't forget to sign up to our rewards programme to save money on future purchases. I've added an extra 300 points to your account as a thank you for the review

Access your points here > https://tinyurl.com/y5asd54a

Oceniono na 5 z 5

Strange, yet Great.....🤔🫶

Fantastic! No other word than that. Bit of a delay in the order, but contacted very swiftly and apolgetically with various options. It was lovely to feel cared for. On using the shampoo, strange - no bubbles, suds, so I could not look like a 1960's shampoo ad, which I DO remember. How could this be working, well it does. One of my yoga clients even asked me if I'd had my hair highlighted! I'll keep using it because I'm desperate to put as little junk into our planet as possible. This fits the bill.

24 maja 2023
Logo Indie

Odpowiedź od Indie

😂 Sadly no sudsy shower hairstyling... but I'm glad to hear the end result is worth it 💪 especially if your highlights are popping just in time for summer ☀️

When you're ready to re-purchase don't forget to sign up to our rewards programme. I've added an extra 300 points to your account as a thank you for the review 😘

Access your points here > https://tinyurl.com/y5asd54a

Oceniono na 5 z 5

I have bounce

I have bounce! I love this new product - it gave me bounce and body within the first two washes which Ive never had before! Dont be put off by the first lather which doesn't produce bubbles. The second lather produces loads. The scent is very delicate and natural, there is no silicon to make my hair slippery and overall it feels healthy and happy hair. Great product, ethically produced. Id like some shower gel now please!

24 października 2022
Oceniono na 5 z 5

Love it

Smells great. Leaves my hair feeling soft and clean. Love it.

10 października 2022

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