Independent Living & Hearing Recenzje 

207
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Philip Steels called to me yesterday. I appreciate that he did a late evening call to facilitate me. It was a great experience. He was so professional and carried out a range of hearing tests. He expl... Zobacz więcej

Oceniono na 5 z 5

Philip Steels came to see me to carry out a home test. He was clearly knowledgeable about his role and technology used. Equally as important was his manner and communication skills. I would not... Zobacz więcej

Oceniono na 5 z 5

Jessie k Roche , was here today , what a lady and excellent at what she does thankyou so much , I give her 5stsrs so helpful and knowledgeable I would recommend her thank you

Oceniono na 5 z 5

Albin was very helpful, clear and precise and cleared up any confusion we had regarding the hearing aids. Was very prompt and punctual also. Thank you Albin for your time. Very satisfied with the cust... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z aparatami słuchowymi
  2. również w kategorii:
  3. Audiolog

Napisane przez firmę

Independent Living & Hearing are a hearing & mobility company operating from Dublin, covering all of Ireland. We provide state of the art hearing tests in the comfort of your own home or at our shop located in Dublin. We provide the next best steps if we do find a hearing loss. We are an Independent hearing company meaning we have access to a wide range of laboratory allowing us to offer the best hearing technology at the best prices. Our hearing tests are completely free of charge and there is no obligation to purchase hearing aids from us.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

207 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(207)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 69

Napisz recenzję
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Oceniono na 5 z 5

The service was excellent

The service was excellent. Independent Living was very considerate and waited when due to health reasons I had to postpone second visit. Paul a very pleasant young man came and help me with instructions on how to wear and care for my hearing aids. Very satisfied.

9 maja 2025
Opinia niezależna
Oceniono na 5 z 5

What a great service

What a great service, they visited my home and performed a hearing test and gave me a choice of hearing aids, then returned, fitted them and did all adjustments, all in less than a week. I would highly recommend this company.

2 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent service

From start to finish service was excellent. Sent a message on Sunday, phone call on Monday and out to test my hearing on Tuesday. All done in my home and excellent after service. Martina was so helpful and made sure I was 100% satisfied with my hearing aids before she left.

1 maja 2025
Opinia niezależna
Oceniono na 5 z 5

I had a visit yesterday from your…

I had a visit yesterday from your company. The audiologists name was Kevin. (I don't remember his surname) and he was accompanied by a lady called Lynne. They were extremely friendly and James was very professional in his delivery. He explained perfectly how the procedure would go and was extremely informative about hearing loss. I can't recommend this service enough and wished the country would take note of the efficiency of your company

28 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Had martina for my testing and…

Had martina for my testing and fitting.i fount Martina to be extremely good and helpful .Martina explained everything very well and took good time with me to explain how my new hearing aids work.i am very happy with my new hearing aids and the great service I have received.

28 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

I got my hearing aids fitted today and…

I got my hearing aids fitted today and I'm absolutely delighted with the service from Independent living and hearing, Gary the audiologist was great at explaining everything about the fitting, setting up the app and he ensured the app and aids worked properly and that I knew what I was supposed to do with them. It's a fantastic service in your own home to firstly get your hearing tested and then have the audiologist return and fit the aids with such professionalism and knowledge.

23 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Happy Customer

First class service and follow up. Came to my house, tested my hearing, provided full and transparent information. Came to my house again with the hearing aids, adjusted them to ensure optimum functionality. Very happy with result. Far better than my previous aides. Then got follow up call to ensure I was satisfied. Couldn't ask for better.

4 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Kevin and Rebecca from Idependent…

Kevin and Rebecca from Idependent Living and Hearing, called to my house today to preform a hearing test. They couldn't have made me more happier than I was being able to hear the birds and wind chimes in my garden. Being able to hear the tv on a lower volume was unbelievable. I can't wait for my new hearing aids to be ready in the next week.

7 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

My 95 year old mother was dealt with by…

My 95 year old mother was dealt with by Sharon in her nursing home in Castleisland Sharon was so patient and so kind to her She was so professional and could not have been more helpful She explained the whole process to both myself and my mother Sharon is a credit to herself and the company she represents

2 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Martina done my test last week and…

Martina done my test last week and returned today to do fitting . She made the experience easy and Martina was professional and helpful . I am delighted to have Martina’s support to get used to my new hearing aid

25 marca 2025
Opinia niezależna
Oceniono na 5 z 5

kevin made everything so easy and so…

kevin made everything so easy and so easy to understand everything great service for house calls! not dissatisfied in any way couldn't have been any more than happy 😊 Kevin has a lovely nature and very patient would highly recommend - cate Wallis

20 marca 2025
Opinia niezależna
Oceniono na 5 z 5

When the going get's tough ........they are gone ! Fairness and balance makes an edit of this review imperative.

Fairness and balance makes an edit imperative.I was contacted by the senior managers from this company soon after my review was published. They offered profuse apologies for the problems I had endured and Tim spent a long time on the phone with me, answering any questions and discussing possible options. I was offered hearing aids with a different technical design and I would have a few weeks to try them out. I had a problem with wax guards initially, and requested a visit from Marc. He arrived with a new version of the wax shields, which are proving most effective so far. I have to say that, since Emily and Tim were made aware of the problems I was having, their support and service was outstanding. Marc, of course, was his normal pleasant and efficient self , on his two visits. My whole experience, with this company, has changed completely , with the new hearing aids. I am delighted with the results so far, and very grateful to Emily and Tim for their support and expertise. A brilliant result after a very challenging start. My review shold be headed "When the going got tough they came up trumps"
Thank you once again. The value of true service only becomes apparent when we encounter bumps in the road !

20 marca 2025
Opinia niezależna
Logo Independent Living & Hearing

Odpowiedź od Independent Living & Hearing

Good Afternoon Mr Quinn, so sorry to read this experience, Hopefully as you can see amongst all the reviews on this page, google and also Facebook that this experience is not something that is normal for us. We will look into this further and ensure management reach out to you to discuss this matter further. Thanks Customer Service Team

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