Quick delivery however, considering this product , which is a big box , is for an elderly lady it is not ideal that the parcel is delivered and left outside because she is slow coming to the door . I... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Adult nappies are difficult to buy in retail shops therefore the range available from the Incontinence Shop is excellent and are the cheapest on line too. It can be embarrassing to admit that you wea... Zobacz więcej
Reakcja na opinię
I order goods for an elderly relative who lives 2hrs away from me, and I sometimes have to order at short notice, whenever I order it is quick and easy and delivery is very prompt. A very reliable com... Zobacz więcej
Reakcja na opinię
I have a monthly subscription. I am advised in advance when my next delivery is due to be shipped. The price hasn't been increased so far and my Free deliveries arrive the next working day in plain pa... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Incontinence Shop Ltd supplies a wide range of incontinence products that give you the maximum absorbency while being discreet and are appropriate for men, women and children. We stock many brands including TENA, Drylife, iD and many more.
Dane kontaktowe
Unit F2/J, Lomax Way, BL5 1FQ, Bolton, Stany Zjednoczone
- 01204571017
- info@incontinenceshop.com
- incontinenceshop.com
4,6
Doskonała
909 recenzji
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Odpowiada na 100% z negatywnych recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Order num W001202728
Order num W001202728
Took this item shopping on satuarday. My husband was sceptical, but I remained positive. Was useful to reach bottom shelfs. Found it a strain on my wrist for heaver items.
But all said, would say its useful when shopping alone.
Purchased a Arthri Grip Pro, to help me when doing the weekly shop. Purchased at 2.55pm Thursday, express delivery. With me by Friday afternoon. Can't say if prouduct will be useful, will have to wait untill I go shopping. Anything to cut out the bending stretching, low/ high shelf I'll give a try. Hope it works, so I don't have to depend on, another's help.
25 lutego 2022
Opinia niezależna
Odpowiedź od Incontinence Shop Ltd
Thank you for your lovely feedback. We're delighted to hear your order arrived so quickly and that the Arthri Grip Pro has been helpful during your shopping trips. We appreciate you sharing your experience and your comments about heavier items, and we hope it continues to make shopping easier and more comfortable for you.
No stock-again
I have been ordering for a few month and have set up 2 subscriptions, 1st was cancelled as no stock of which i had no notification and only found out when i rang, so changed the subscription over the phone. Had 1 order and lo and behold this item is now out of stock, again no notification and it has left me with no stock at home. I can't buy local as need small size and nowhere seems to stock that size.
Very disappointed that this has happened twice in a matter of 3 or 4 months
Got told to make a one off order of different make but this is more expensive
13 grudnia 2021
Opinia niezależna
Odpowiedź od Incontinence Shop Ltd
Thank you for your feedback. We're very sorry for the inconvenience and frustration this has caused. We understand how important it is to receive your subscription orders on time, and we apologise that you weren't notified about the stock shortages. Your comments have been noted and will be shared with the relevant team as we work to improve both our stock availability and communication. We truly appreciate your patience.
Incontinence Shop runs Black Friday…
Incontinence Shop runs Black Friday offers. I answered one for Drylife and the box arrived. On opening the Drylife packaging there were 14 Abena M4s. Believing this to be a manufacturing error, I asked for exchange and the response was that the Abena M4s are a discontinued line and the company are passing them off as Drylife, live with it. I have had leakage problems with M4s in the past which is why I switched to Drylife. I will be switching suppliers. You should beware that this company does not supply as advertised.
23 listopada 2021
Odpowiedź od Incontinence Shop Ltd
Thank you for you review on the Drylife XPlus Slip. We're sorry to hear this wasn't the product you were expecting. There are 2 products in the Drylife Slip range with one being the XPlus that was produced by Abena on behalf of Drylife. I will feedback your comments to the web team to make this clearer on the website. If you'd like to discuss this further please do drop us an email or give us a call. If you have any unopened packs you can create a return by going to https://www.incontinenceshop.com/returns Thanks, Nick
I have been buying incontinence…
I have been buying incontinence products and, The items I have bought have been excellent quality and size and well made
26 października 2021
Opinia niezależna
Odpowiedź od Incontinence Shop Ltd
Thank you for your kind feedback. We're delighted to hear that you're happy with the quality, sizing, and workmanship of our products. We truly appreciate your support and look forward to serving you again.
Stupid security/ password reset mechanism
Is my account locked - and if so, for how long? - or is it just the wrong password? DO TELL! You don't really want my business, do you? If you're so bonkers about security, go to 2FA
9 października 2021
Opinia niezależna
Odpowiedź od Incontinence Shop Ltd
Hi Linda, I’m sorry to hear you can’t log in to your account. Locking accounts isn’t something we do so I’m not sure what’s happening here. However I have sent you through a reset password email for you to choose a new password. If some reason you don’t get this you can request another at the link below. Please drop us an email if this doesn’t work and we’ll see what else we can do. Apologies for any inconvenience caused. Thanks, Nick https://www.incontinenceshop.com/customer/account/forgotpassword/
First time customer
First time customer. Ordered items online for 3-5 working days delivery and 2 days later they’ve arrived. Not only an efficient problem free delivery by Yodel, but this company’s outer packaging was discreet, not giving away any details of the contents. Very pleased with this order. My only error is I forgot to add two 250ml Tena wash creams to the original order. I’ll have to wait until I have need for another order as the postage for just these forgotten items is expensive.
8 września 2021
Opinia niezależna
Odpowiedź od Incontinence Shop Ltd
Thank you for your lovely feedback. We're delighted to hear that your first order arrived quickly, that the packaging met your expectations, and that you were pleased with our service. We appreciate your support and look forward to helping you with your next order.
Decent products fair prices
Have placed multiple orders with them via Amazon. Recent one direct was a hitch. Will consider ordering from Amazon again but not direct. Decent products.
17 czerwca 2021
Opinia niezależna
Odpowiedź od Incontinence Shop Ltd
Update: Thanks for your additional comments. If you’d like to discuss this further please drop us an email or phone call. Thanks, Nick
Wow just wow!
Wow just wow!!
I ordered some tena for my mum on 1/4/21 who lives in another town from me. They were delivered 2/4/21 and i didn't pay for nxt day delivery!
Im so impressed with this company i will certainly be using them again in the near future, and will also be recommending them to other family members.
One happy customer 😁
3 kwietnia 2021
Opinia niezależna
Odpowiedź od Incontinence Shop Ltd
Thank you so much for your wonderful feedback! We're delighted to hear your order arrived so quickly and that you were pleased with our service. We really appreciate your recommendation and look forward to serving you and your family again in the future.
Excellent customer service
Excellent customer service. I bought 6 packs of tena flex and paid the small amount for next day and had the delivered to my work place. It dawned on me that they may be packed in one box so I phoned and asked for them to be packed in 2 boxes as I have a bad back and they would be too heavy for me to lift, and wouldn't want my colleagues seeing them if I opened the box to split them. They came packed in 2 boxes inside one larger one, all plain cardboard. This was on the morning of despatch,and I got them at 11.00 am. Very pleased with the service and the price. I will be a faithful customer from now on.
Thanks.
30 marca 2021
Opinia niezależna
Odpowiedź od Incontinence Shop Ltd
Thank you so much for your fantastic feedback! We're delighted to hear that our team was able to accommodate your request and that your order arrived quickly and discreetly packaged. Your kind words mean a lot to us, and we're thrilled to have earned your trust. We look forward to serving you again in the future.
Excellent service
20 marca 2021
Odpowiedź od Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear you were happy with our service. We truly appreciate your support and look forward to serving you again.
Every thing went like clockwork
Every thing went like clockwork, the only thing that could have made things awkward was my inability to be efficient with the I Pad.
18 marca 2021
Odpowiedź od Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear everything went smoothly. We're glad we could make the process easy, and we appreciate your support. We look forward to serving you again.
Quality products at competitive prices.
Excellent attention to my order, ensuring the items were received promptly, delivered by Yodel. Great service. I recommend Incontinence Shop Ltd for quality products at competitive prices & efficient service with helpful assistance on the phone when needed.
2 marca 2021
Opinia niezależna
Odpowiedź od Incontinence Shop Ltd
Thank you so much for your wonderful feedback! We're delighted to hear you were happy with our service, prompt delivery, and customer support. Your recommendation means a great deal to us, and we truly appreciate your kind words. We look forward to serving you again.
The service is good
The service is good. However, I'm not impressed by how you hike the starting price – with firstly VAT then delivery cost.
An up-front cost would be much more honest.
M Warnes
28 grudnia 2020
Odpowiedź od Incontinence Shop Ltd
Thank you for your feedback. We're pleased to hear you were happy with our service. We also appreciate your comments regarding our pricing display. Your feedback is valuable, and we'll share it with the relevant team as we continue to improve the shopping experience for our customers.
Odpowiedź od Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear everything went smoothly and that you were happy with our service. We truly appreciate your support and look forward to serving you again.
There is a wide selection of products…
There is a wide selection of products available. My order arrived in a timeous manner.
29 listopada 2020
Odpowiedź od Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear you were happy with our wide range of products and the prompt delivery of your order. We truly appreciate your support and look forward to serving you again.
"Very fast delivery product as ordered…
"Very fast delivery product as ordered and price lower than in store.
24 listopada 2020
Odpowiedź od Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear your order arrived quickly, the product was exactly as expected, and that you found our prices competitive. We appreciate your support and look forward to serving you again.
Odpowiedź od Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear your order arrived quickly. We truly appreciate your support and look forward to serving you again.
Odpowiedź od Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear you were happy with our service, on-time delivery, and communication. We truly appreciate your support and look forward to serving you again.
I ordered the wrong items and the…
I ordered the wrong items and the customer service that I received was excellent
Well done
19 listopada 2020
Odpowiedź od Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear our customer service team was able to help and that you had a positive experience. Your kind words mean a lot to us, and we truly appreciate your support.
Good service and if items are out of…
Good service and if items are out of stock, notification when back in stock are excellent.
Quite a good selection of items as well
17 listopada 2020
Odpowiedź od Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear you're happy with our service, stock notifications, and wide selection of products. We truly appreciate your support and look forward to serving you again.
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