Quick delivery however, considering this product , which is a big box , is for an elderly lady it is not ideal that the parcel is delivered and left outside because she is slow coming to the door . I... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Adult nappies are difficult to buy in retail shops therefore the range available from the Incontinence Shop is excellent and are the cheapest on line too. It can be embarrassing to admit that you wea... Zobacz więcej
Reakcja na opinię
I order goods for an elderly relative who lives 2hrs away from me, and I sometimes have to order at short notice, whenever I order it is quick and easy and delivery is very prompt. A very reliable com... Zobacz więcej
Reakcja na opinię
I have a monthly subscription. I am advised in advance when my next delivery is due to be shipped. The price hasn't been increased so far and my Free deliveries arrive the next working day in plain pa... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Incontinence Shop Ltd supplies a wide range of incontinence products that give you the maximum absorbency while being discreet and are appropriate for men, women and children. We stock many brands including TENA, Drylife, iD and many more.
Dane kontaktowe
Unit F2/J, Lomax Way, BL5 1FQ, Bolton, Stany Zjednoczone
- 01204571017
- info@incontinenceshop.com
- incontinenceshop.com
4,6
Doskonała
909 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you can rely on us to consistently deliver the products you order on time. We truly appreciate your continued support and look forward to serving you again at IncontinenceShop.
Well done
I'm delighted with the purchases I made from this shop. The online website was easy to navigate and the product arrived in discretely wrapped. Well done shall be back.
27 stycznia 2024
Odpowiedź od Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that you were happy with your purchases and found our website easy to navigate. We're also pleased that your order arrived in discreet packaging, as we understand how important privacy and convenience are to our customers. We truly appreciate your support and look forward to welcoming you back to IncontinenceShop.
The product I needed was easy to…
The product I needed was easy to find.The order was easy to make.Delivery was prompt and fuss free.
27 grudnia 2023
Odpowiedź od Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you found the product easily, the ordering process straightforward, and the delivery prompt and hassle-free. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
the best product I have tried so far…
the best product I have tried so far and I have tried so many products.
27 grudnia 2023
Odpowiedź od Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that you consider our product the best you've tried so far, especially after trying many other products. It means a great deal to us to know that you’ve found something that works well for you. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Reliable Deliveries
I have been using Inco Shop for maybe a year - for Tena Pull Up Panties - fortnightly deliveries. Totally reliable. Always delivered on schedule. Well done, and thanks. Colin
27 grudnia 2023
Odpowiedź od Incontinence Shop Ltd
Thank you so much for your wonderful feedback, Colin! We're delighted to hear that you've been using IncontinenceShop for the past year and that your fortnightly TENA Pull Up Panties deliveries have been consistently reliable and on schedule. We truly appreciate your continued trust and support. Thank you for choosing IncontinenceShop, and we look forward to serving you for many more deliveries.
Delivered promptly between Christmas…
Delivered promptly between Christmas and New Year
27 grudnia 2023
Odpowiedź od Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that your order was delivered promptly, even during the busy Christmas and New Year period. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Pull on pants for elderly parent
I purchased items for my father as a trial to use and he seems very pleased. I was happy with order process and confirmation that goods were despatched and arrived on time.
27 grudnia 2023
Odpowiedź od Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that your father is pleased with the products and that your first experience with us was a positive one. It's great to know that you found the ordering process easy and appreciated the clear updates from dispatch through to delivery. We truly appreciate your support and look forward to serving you and your father again at IncontinenceShop.
Odpowiedź od Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that you found the items easy to order and were happy with our delivery service. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Odpowiedź od Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you received great service. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
no problem ordering fast delivery.
27 grudnia 2023
Odpowiedź od Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that you had no problems ordering and that your delivery was fast. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Correct order received promptly.
26 listopada 2023
Odpowiedź od Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that you received the correct order promptly. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Delivered exactly what I…
Delivered exactly what I wanted/ordered. As no-one was home on the allocated delivery day I was a little worried, but the driver left the parcel in a safe place so all was well.
27 listopada 2023
Odpowiedź od Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you received exactly what you ordered and that your delivery was completed safely. We understand the importance of secure and convenient deliveries, and we're pleased that the driver was able to leave your parcel in a safe place. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
SPEEDY GONZALES
My order was processed and delivered in just a cople of dayts. Very good.
26 listopada 2023
Odpowiedź od Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that your order was processed and delivered within just a couple of days. It's great to know you were pleased with the speed of our service. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Odpowiedź od Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that you appreciate our great range of products and competitive prices. We always aim to offer a wide selection while providing excellent value for our customers. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Robert Read Notice on Doors followed…
Robert Read Notice on Doors followed instruction First Class
27 listopada 2023
Odpowiedź od Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that Robert followed the delivery instructions and that everything went smoothly. We truly appreciate your kind words and are pleased to know you received a first-class service. We look forward to serving you again at IncontinenceShop.
Odpowiedź od Incontinence Shop Ltd
Thank you for your continued support and kind feedback! We're delighted to hear that you can rely on us for quick and dependable deliveries. It's always great to know we're meeting your expectations. We truly appreciate your loyalty and look forward to serving you again at IncontinenceShop.
Great company and affordable prices.
I've been shopping with this company for quite a while now, even have a subscription, they always deliver the correct product. If a problem occurs they always try to resolve it.
26 listopada 2023
Odpowiedź od Incontinence Shop Ltd
Thank you so much for your wonderful feedback! We're delighted to hear that you’ve been shopping with us for a long time and that our subscription service has been reliable for you. It's great to know that you consistently receive the correct products and that our team has been able to support you whenever an issue arises. We truly appreciate your continued trust and loyalty, and we look forward to serving you for many more deliveries at IncontinenceShop.
Incontinence Pants
The product was received, with no damage. The delivery service was very good.
When I received the items, I was very pleased, as the items were just what I required. They are doing their job.
26 listopada 2023
Odpowiedź od Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that your order arrived safely, in perfect condition, and that you were pleased with both the delivery service and the products. It's great to know that the items are meeting your needs and doing their job as expected. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
I would think twice about using the…
I would think twice about using the Incontinence Shop.
I placed my order and the delivery time seemed reasonable.
However when I didn't receive my order I contacted the shop. I then had to chase it up before they instigated finding out what had happened to my order.
I was eventually told my order was delivered to a neighbour, though I had requested no deliveries to neighbours .
My neighbour who is not answering the door has my order.
I then contacted the shop to explain I have tied many times to get my order and I would like a refund, to which they refused. They take no responsibility to delivering to my neighbour and not myself.
We know have to instigate legal process to recover our money.
Never deal with a shop who doesn't take ownership for its own fault and will take your money for goods not received.
13 listopada 2023
Opinia niezależna
Odpowiedź od Incontinence Shop Ltd
Good evening,
Thank you for your review and feedback. We’re sorry to hear your order has been delivered to your neighbour rather than yourself.
I have looked into the tracking on your order and I can see delivery had been attempted but no one was home. Delivery was then attempted a second time but again no one was home. Yodel by default will then attempt to deliver to a neighbour which looks to be the case. I understand you say you had requested no deliveries to neighbours. If this instruction hasn’t been followed we’d recommend you raise this with Yodel. We will raise this with them too so that the delivery can be investigated. In the meantime we’d advise you to try and contact your neighbour again to retrieve the parcel.
Sadly we’re unable to monitor every delivery and always encourage customers to keep an eye on the tracking page so that a delivery can be held for a time when their home.
The next steps are for us to allow Yodel time to investigate the delivery before proceeding with a replacement or refund. As soon as we have an update we’ll been in touch. In the meantime if you do hear from Yodel or receive the order please let us know.
Thanks,
Nick
Parcel arrived on time
27 października 2023
Odpowiedź od Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that your parcel arrived on time. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
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