Rio has been extremely helpful. He is very familiar with our regular project and is responsive to our needs. Rio is an asset to the account management team.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have ordered from Imprint Plus several times. They have always been very helpful when I have questions. They also making ordering items extremely easy.
Reakcja na opinię
The experience was exceptional. Ashish went beyond and above. I was very impressed by the service which was offered and we will definitely order from Imprint plus for next purchase of our guest keys.
Reakcja na opinię
I am not sure why I am being asked to rate how you as a company did in a transaction that was completely done by me the consumer. I was sent a link to the product, put it in my basket, and entere... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We design, develop, and manufacture name tags, name badges, lapel pins, ID Cards, desk & door plates, and accessories. Our signature product is The Mighty Badge, a reusable system that includes easy to assemble name tags and badge printing software. Name tags that look professionally engraved but are printed in the comfort of your own office. Employee engagement is important, and we offer unique add-ons to showcase your team through lapel pins, badge talkers and medallions. We also offer desk signs and door signs with the same reusable option. Award winners of logo print quality, innovation has been a fundamental principle of Imprint Plus, and partnering with over 77,000 businesses worldwide, our products can help you save time, money and enhance your branding image.
Dane kontaktowe
Unit 260 - 21320 Gordon Way, V6W 1J8, Richmond, BC, Kanada
- 1-800-563-2464
- customerservice@imprintplus.com
- imprintplus.com
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My only "complaint" is that the first…
My only "complaint" is that the first time I called, the customer service line was too busy to take my call. However, I did leave my name and number, and I was called back that afternoon. I called back and was connected immediately to the customer service desk and my order was processed. So, it's not really a complaint!
2 lipca 2025
Odpowiedź od Imprint Plus
Thank you for your feedback! We truly appreciate your patience and understanding. While we’re sorry we couldn’t take your call right away, we’re glad to hear you received a prompt callback and that everything was resolved smoothly. We’re always working to improve, and your kind words mean a lot!
Odpowiedź od Imprint Plus
Thank you for the kind words!
Kind person over the phone.
Kind person over the phone.
You can see she is competent, fast and have a nice attitude towards the customer.
2 lipca 2025
Odpowiedź od Imprint Plus
Thank you so much for your kind words! We're glad to hear you had a positive experience. We’re proud to have team members who are not only efficient and knowledgeable but also genuinely care about providing great service. I’ll be sure to pass along your feedback — it will mean a lot!
Bad Experience & Poor Customer Service
I ordered name tag labels on June 4th... it's now July 2nd and I still don't have them. I'm told that they are heading this way, but I had to wait almost a week for the support team to update me with that latest info.
2 lipca 2025
Odpowiedź od Imprint Plus
Thank you for your patience, and I sincerely apologize for the delay in resolving this issue. It took longer than expected to investigate the delivery status with our courier, as they were slow in confirming that the original package was unfortunately lost in transit.
We’ve now sent out a replacement order to ensure you receive your name tag labels as soon as possible. I completely understand how frustrating this has been, especially with the delay in communication, and we truly appreciate your understanding.
If you have any further questions or need assistance in the meantime, please don’t hesitate to reach out.
Great customer service!
Drishti was amazing. She was very knowledgeable and had me up and running in no time. Painless process!
Thank you!
15 czerwca 2025
Opinia niezależna
Odpowiedź od Imprint Plus
Thank you so much for the kind words! We're thrilled to hear that Drishti was able to assist you so efficiently. We'll be sure to pass along your compliments to her. We're always here if you need anything else!
Odpowiedź od Imprint Plus
Thank you for your feedback! We're glad to hear our team was able to respond quickly. If there's anything else you need, feel free to reach out anytime!
Stellar Customer Service!
I've been dealing with our Imprint Plus Account Manager, Jhesusa, for months. Due to our ordering process I need to contact her each time I place and order. Jehsusa is what every person in a client/customer service position should be. She's knowledgeable, extremely efficient, friendly and a pleasure to work with. Overall, my experience with Imprint Plus has been outstanding. The quality of their products is excellent. My orders are always processed and received in a timely manner. And of course, the customer service is exceptional. I'd give 10 stars if I could.
12 czerwca 2025
Opinia niezależna
Odpowiedź od Imprint Plus
Thank you so much for your kind words and for taking the time to share your experience with us. We’re absolutely thrilled to hear that working with Jhesusa has been such a positive part of your ordering process. She truly exemplifies the level of service we strive to provide every day, and I’ll be sure to pass along your wonderful feedback to her and our team.
We’re also glad to hear that our products and turnaround times continue to meet your expectations—it’s always our goal to deliver both quality and consistency.
Thank you again for your continued trust in Imprint Plus!
Must be desperate for money - Updated
Update: Thanks for fixing this issue
Bought the software, moved computers, they say my activations are all used up. Never did it say that I could not movce the software from 1 computer to the other.
8 czerwca 2025
Opinia niezależna
Odpowiedź od Imprint Plus
Thank you for your feedback, and we’re sorry to hear about your experience.
Due to a current software limitation, we’ve provided multiple activations to help customers like yourself who may need to move the software between computers. We understand this isn’t an ideal solution, and we're actively working on an upgrade that will make managing activations much easier and more flexible in the future.
In the meantime, a member of our team will be reaching out to you shortly to help find a solution that gets you back up and running as quickly as possible.
We appreciate your patience and understanding.
Odpowiedź od Imprint Plus
Thank you for the kind feedback! We're glad we could assist quickly and help get your order processed as soon as possible. Let us know if there's anything else we can support you with!
Quick, Fast and Efficient Service
Very quick response and with getting our order placed. Was also given direct contact information for the person I need to reach out to on the technical side to get the codes we needed.
2 czerwca 2025
Odpowiedź od Imprint Plus
Thank you for your feedback! We're glad to hear that your order was handled quickly and that you received the technical support contact you needed. If there's anything else we can assist you with, please don't hesitate to reach out!
Exceptional Service from Ashish Aneja
Ashish Aneja was extremely helpful with our order and went above and beyond to ensure we received everything we needed on time.
28 maja 2025
Opinia niezależna
Odpowiedź od Imprint Plus
Thank you so much for your kind words! We're thrilled to hear that Ashish Aneja was able to assist you and went above and beyond to ensure everything arrived on time. We'll be sure to pass along your feedback—it's always great to hear when our team members make a positive impact!
Excellent Agent!
Once connected to an agent, 10/10 stars. Trying to speak to an agent through the 1-800number 0/5 stars. It took two days before getting a human.
That human was Drishti Srivastava & she was wonderful! She was able to help solve my problem within a few minutes She was kind, polite, and supportive throughout. She was able to provide support over the phone and via email - having both lines of communication made the experience much easier. She also went above and beyond to help solve the issue we were having. Thank you Drishti for all your help : )
28 maja 2025
Opinia niezależna
Odpowiedź od Imprint Plus
Thank you for sharing your experience—we truly appreciate the honest feedback. We’re so glad to hear that Drishti was able to provide the excellent support you needed and went above and beyond to resolve your issue. She’ll be thrilled to hear your kind words!
We also want to sincerely apologize for the delay in getting connected to an agent. That’s not the experience we aim to provide, and your input helps us identify where we need to improve. Thank you again for your patience, and for recognizing Drishti’s outstanding service!
Ashish was absolutely wonderful
Ashish was absolutely wonderful. Give that man a raise!!! Seriously, I can't say enough good things about him. Our hotel is getting ready for our first in-person inspection in 6 years, and in true Maddie fashion, I waited til two days before the inspection to make sure our team had nametags- which is a requirement. Since our technology refresh, our NPG software was removed from the workstations. Ashish was able to help me retrieve the templates and serial number to make it work. Then today he helped me place an order to restock our supplies. He even let me know about the online ordering portal (I had no idea,) but he was so kind and insisted that we could always call to place an order too. Being in the service industry for two decades, I have high standards for service, and Ashish absolutely exceeded them. I hope he sees this review. Thank you so much!
28 maja 2025
Opinia niezależna
Odpowiedź od Imprint Plus
Thank you so much for this incredible feedback! We’re absolutely thrilled to hear how Ashish went above and beyond to support you!
Exceptional Service
We have had the pleasure of using you name badges for a long time. I had the pleasure of speaking with Brenda Castells today. From the moment I spoke with her about my concerns, she provide me with exceptional service. She answered all my questions and then contacted Technical Support to follow up with additional help. One of the reasons that we continue to be a loyal customer for Imprint Plus is because of people like Brenda Castells. We are grateful that you have someone like her on your team and even more so that she is our Sales Representative at Imprint Plus for my company.
22 maja 2025
Opinia niezależna
Odpowiedź od Imprint Plus
Thank you so much for your wonderful feedback and continued loyalty to Imprint Plus! We're delighted to hear that Brenda provided you with exceptional service—she is truly a valued member of our team, and we’re proud to have her representing us. It's always our goal to ensure our customers feel supported every step of the way, and it means a lot to know that Brenda made a positive impact on your experience. We'll be sure to share your kind words with her. Thank you again for your trust in Imprint Plus—we look forward to continuing to support your name badge needs for many years to come!
Exceptional Support from Drishti Srivastava at Imprint Plus
I would like to take a moment to express my gratitude for the exceptional assistance I received from Drishti Srivastava at Imprint Plus. Drishti was incredibly helpful in resolving my issues with printing name badges for our employees.
When I encountered challenges with the badge templates, she provided clear guidance and support that ultimately enabled me to successfully print the badges with all the necessary elements, including our logo and background. Her prompt responses and willingness to assist made a significant difference in my experience.
Thanks to Drishti, I was able to complete the printing process smoothly, and I truly appreciate her dedication to customer support. I can't recommend her highly enough!
22 maja 2025
Opinia niezależna
Odpowiedź od Imprint Plus
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Drishti was able to provide the support you needed and help you successfully print your employee name badges. At Imprint Plus, we strive to offer exceptional service, and it’s always rewarding to know when we've made a positive impact. We’ll be sure to pass along your appreciation to Drishti—she’ll be delighted to hear it. If you ever need further assistance, don’t hesitate to reach out. Thanks again for choosing Imprint Plus!
Odpowiedź od Imprint Plus
Thank you! We're glad to hear you found the website straightforward and easy to use. If there's anything we can do to make your experience even better, feel free to let us know!
is was very quick and helpful np…
is was very quick and helpful np problem at from start to finish.
1 maja 2025
Odpowiedź od Imprint Plus
Thank you! We're so glad to hear everything went smoothly!
We asked for a proof first
We asked for a proof first, but that did not happen. Luckily all was okay.
2 maja 2025
Odpowiedź od Imprint Plus
Thank you for your feedback, and you're absolutely right — there was a miscommunication on our part, and we sincerely apologize for not providing the proof as requested. We’re relieved everything worked out, but we understand how important clear communication is and will take steps to ensure it doesn’t happen again.
She is awesome and resolved my issues.
She is awesome and resolved my issues.
5 maja 2025
Opinia niezależna
Odpowiedź od Imprint Plus
Thank you for the kind words!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.