Great service, the company is reliable and I've received exactly what I ordered, and it's working perfectly fine, although im still not sure about the results I received. I'll still have to confirm... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The company keeps its promises. They deliver within time frames and the product is of high quality. It has perfectly fitted in. See you soon with another order. Thank very much.
First time ordering from Importitall and I was very impressed. They got back to me promptly with questions I had. Item arrived within time they stipulated.
Very impressed and surprised. This was the only way to place an order for a hard to find & ship item, and the constant updates and communication made it smooth sailing. Didn't mind the extended wait a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Big or small, we Import It All! South-Africa's best online store giving access to a world of brands at great value.
Dane kontaktowe
18 Laneshaw Street, 1609, Johannesberg, Republika Afryki Południowej
- queries@importitall.co.za
- importitall.co.za
4,6
Doskonała
427 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 83% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Order was received in good time and was securely wrapped…
Order was received in good time and packaging was good. Overall it was a good experience.
17 czerwca 2025
I ordered a Mclaren car for my son…
I ordered a Mclaren car for my son which was supposed to be for a 12 year old I received a purple Lamborghini for a 3 year old instead. Very disappointed. It was super expensive for something that I could've got for five thousand or less.
9 czerwca 2025
Odpowiedź od Importitall
Dear Dissapointed Customer
Our apologies, this review does not sound right at all.
Looking at your order confirmation, you ordered the following item:
"OLAKIDS Kids 12V Licensed Lamborghini SIAN Ride On Car, Electric Vehicle for Toddler with Control Remote, Battery Powered Toy with Music, Horn, 2 Speeds, Suspension, LED Lights, Bluetooth (Purple)"
In the product description, as well as the images, it states the following:
"This motorized toy car is suitable for children from 37 to 95 month old and bears up to 55 lbs."
Are you sure you have contacted the correct store, or are referring to the correct order as none of the details you have provided seem to match the order you placed?
Please feel free to contact us on queries@importitall.co.za and we will do our best to assist.
Kind regards!
Very efficient
Very efficient, delivered quickly and safely. Love the dolls. Thank you.
11 czerwca 2025
Good experience
The search was easy and from purchase to delivery everything went smoothly.
10 czerwca 2025
Went off very smoothly,no hassles at…
Went off very smoothly,no hassles at all.Thank you for the excellent service.
10 czerwca 2025
Fast and convenient
Fast and convenient, especially after the found the item I ordered it was within 3 working days
9 czerwca 2025
No issues and delivery on time
No issues and delivery on time as scheduled / quoted - what more could you want.
9 czerwca 2025
Great service
9 czerwca 2025
Excellent service!
6 czerwca 2025
I was suprice cause I was updated every…
I was suprice cause I was updated every step.is cheaper and easier. The delivery was fast than I thought. Am happy with your commitment.
12 maja 2025
Excellent service
12 maja 2025
Had no issues. Efficient delivery.
12 maja 2025
Excellent after sales service team!
The product was not what I expected. However I need to say that the after sales team came back to me and I was very impressed with the speed and proposal suggested. 5 stars to the team👏🏼👏🏼
5 maja 2025
Odpowiedź od Importitall
Dear Arthur
Our apologies, that does not sound right at all. We have looked up, we have no record of you contacting us - if you could send us an email with your concerns, we'll be sure to assist!
We look forward to hearing from you!
Kind regards
I didn’t receive communication until I enquired and that’s I got an update
At least they communicated after I enquired
2 maja 2025
Odpowiedź od Importitall
Dear Jethro
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
I am totally satisfied with the…
I am totally satisfied with the company's service. I was informed all the way on the progress of my purchase and would highly recommend the company to anyone. Lionel Africa
2 May 2025
2 maja 2025
Odpowiedź od Importitall
Dear Customer
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Products as per the description
Products as per the description. Delivered on time as advised. Hassle free
2 maja 2025
Odpowiedź od Importitall
Dear L.
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Misleading representation of the…
Misleading representation of the product and extremely costly. Thievery would be my best description of my engagement with this company.
Your solution that you proposed require me to pay 35% shipping fee for the return (Albeit the original shipping fee was R79). This product normally cost R4129 for the front panel as falsely advertised. You charged me R12195. If I were to take your offer my total cost would be R16000 excess and I would have no front panel or any product.
Your company best description would be thieves and my only wish would be that future customers will not be affected by your continued criminal activity.
14 kwietnia 2025
Odpowiedź od Importitall
EDIT: The customer has updated the original review, with sadly completely incorrect comments.
We offered 2 options:
- Return the unit to our USA office within 30 days (and their own expense) and receive a full refund with no penalties.
OR
- We'll arrange to collect the unit, and get a refund less 35% handling fee as per our normal return policy.
There was at no stage any mention of having to pay us any additional money for any part of the process.
We would also like to highlight that we get our information directly from supplier listings, and at no stage did we alter or edit the listing - it was displayed exactly the same as it's displayed on the manufacturers website, including the images.
We do want happy customers, and have tried to offer options and assistance.
------------------------------------------------------------------------------------------------
Dear Jacques
Many thanks for your feedback, it is appreciated.
We do try our best to have happy customers, so we do apologize that you did not have a good experience this time around.
We did propose 2 possibile options in order to help come to a resolution, but sadly have not received a response.
Once you have responded, we can assist accordingly.
Kind regards!
Odpowiedź od Importitall
Dear Kevin
Many thanks for your review!
We are delighted that you are happy with your experience! We hope to see you again soon!
Kind regards!
Doświadczenie Trustpilot
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