We have had a number of transfers over the past month as we have traveled through some different countries. Our driver who met us at Heathrow airport was by far the best. He was so professional and ma... Zobacz więcej
Reakcja na opinię
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great experience we were stuck in london with no flights,trains or busses avalible and imperial cabs stepped up and got us to Paris with 2 hours notice.shout out to Norris our driver who made the tr... Zobacz więcej
Reakcja na opinię
I recently booked my first ride with Imperial Ride in the Rolls Royce Phantom for my family and teen. The customer support was superb, and every question I threw at them, they answered! Our driver, Fa... Zobacz więcej
Spoke to Imperial on the phone before doing the booking online. The gentleman on the phone was most helpful. Done the booking with no issues at all, was kept informed during the week with ever... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Imperial Ride is a London-based luxury chauffeur company providing reliable, discreet, and premium ground transportation in the UK and worldwide. We deliver seamless journeys for business, leisure, and special events, combining professional chauffeurs, an elite fleet, and transparent pricing. With a trusted global network covering over 60 cities, Imperial Ride serves executives, VIPs, and international travellers who value punctuality, privacy, and comfort. Our easy online booking, 24/7 availability, and consistent service standards ensure every journey is smooth from start to finish. Imperial Ride. Luxury travel, done properly.
Dane kontaktowe
Cedar House Vine Lane, Hillingdon Uxbridge, London, UB10 0NF, London, Zjednoczone Królestwo
- +442080904926
- info@imperialride.com
- imperialride.com
4,7
Doskonała
424 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Trip to Claridges
Excellent service on our trip to Claridges for my mothers birthday.
Our driver make my mother feel very special, and definitely added to
our special day.
The car was beautiful , and it was as if nothing was too much trouble.
would highly recommend Imperial Ride
31 maja 2022
Odpowiedź od Imperial Ride
Thank you so much for your trust in us :)
Hiring a fleet of cars
Good time keeping. Drivers were respectful and patient. Overall good experience.
25 maja 2022
Odpowiedź od Imperial Ride
Thank You for rating us 5 star, we really appreciate it.
Top Service
This company is my go to if I ever need a car. They are on time, polite and professional. Also if you need to speak to someone to amend the booking or ask any questions they are all really polite and professional. I had to amend my booking at short notice and they were able to accommodate me with no issues or fuss.
23 maja 2022
Odpowiedź od Imperial Ride
Thank You very much, your words mean a lot to us.
Excellent service, on time & clean cars
Highly professional service. Have used multiple times and will continue to do so.
17 maja 2022
Odpowiedź od Imperial Ride
Thank you for your feedbak, we appreciate it.
Driver had to clear his own rubbish out…
Driver had to clear his own rubbish out of boot to put our cases in, air on not on, driver asking fairly personal questions to talk on way there. Couldn't find address despite having post code and map, definitely didn’t feel like an imperial experience. To be fair an Uber Prius would have been just as good.
16 maja 2022
Odpowiedź od Imperial Ride
Dear Scott,
Thank you for taking the time to provide the review. We take all feedback very seriously, and since you received unexpected service, we sincerely apologise. Your honest review has been very helpful to improve the service and we can guarantee you that this will never happen again.
We agree with you, and after researching the matter in response to your review, we determined that the service you had was not commensurate with a service of the luxury class. We have also taken serious action against our chauffeur.
Please contact us directly when you would like to make your next reservation, and we will provide you with an exceptional service and an outstanding discount to make up for the inconvenience you experienced in the previous job.
Once again our sincere apologies.
Kind Regards,
Customer Care Imperial Ride
Odpowiedź od Imperial Ride
Your feedback is much appreciated, thank you for your time.
On time with great communication!
4 maja 2022
Due to a last minute cancellation of…
Due to a last minute cancellation of our previous arrangement, we contacted Imperial who were fast and efficient! We are a family of 4 and we’re carrying 9 suitcases at that time! They accommodated us nicely and professionally even with an hour’s notice! Superb!
1 maja 2022
London chauffeur service for VVIP customer
First day, driver was late, but was understood due to no parking space. However, driver called and arranged necessary things. Second, third and other days were arranged quite OK and smotthly. Excellent service!
25 kwietnia 2022
I used them as a shuttle mini bus…
I used them as a shuttle mini bus between the two venues for a ceremony. The whole experience was smooth. The drivers were very professional.
24 kwietnia 2022
Driver was very courteous and helpful…
Driver was very courteous and helpful and his driving was of a very high quality
22 kwietnia 2022
Awesome Service!!!!!
The flight was delayed and then baggage was further delayed. However, the chauffeur waited patiently and was understanding of the situation. He also understood the roads well and manuevered around traffic prone areas to reach destination quickly. Also, was efficient in loading and unloading the suitcases (6) pretty quickly and efficiently.
7 kwietnia 2022
Great service !
5 kwietnia 2022
Excellent service
Excellent service. Efficient organisation and great driver. Would highly recommend.
20 marca 2022
It was a absolutely perfect experience.
It was a absolutely perfect experience. My card was not working and I contacted the costumer service for help. They helped me fast and easy. The car was on time. I would only recommend.
14 marca 2022
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