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*** BE SURE TO READ THE UPDATE AT THE END***
On July 25, 2026 I placed an order for pens to update the tile grout in our bathrooms. I paid $46. for my purchase AFTER they tried to charge my bank $10 more than I agreed to pay! I complained and they replaced the money in my account. * The worst part came later. On my receipt it stated two things: “ SHIPS FROM A NEARBY WAREHOUSE”. The next line stated “ ARRIVES IN 5-7 BUSINESS DAYS”. After 7 days I asked for tracking info. Two days later I received a tracking email stating my order was moving from a warehouse in IRELAND TOWARD CUSTOMS IN IRELAND??? I live in TEXAS which is no where near the country of IRELAND???
I emailed back asking for the courier info ans approximate date of delivery? I reminded them of the LIE I was told on my receipt! The response was another tracking report showing only that my order had arrived at IRELAND CUSTOMS??? Now 3 days later the tracking company shows it’s STILL IN CUSTOMS??? Once again they failed to answer my questions!
I consider this company untruthful at best since they tried to overcharge me, then lied about shipping location and amount of time it will take to get my order!
They fail/refuse to answer my questions now 3 times by email! I am looking at filing complaints with the FEDERAL TRADE COMMISSION, THE INTERSTATE COMMERCE COMMISSION, AND MY STATES ATTORNEY GENERAL OFFICE FOR DECEPTIVE TRADE PRACTICES!! These people refuse to answer me so we can see what they have to say when the FEDS start asking questions and investigating their company!!
*** UPDATED 8/18/26:
This company stated that my order was delivered on 8/11/26 to my home??? That was based on THEIR tracking. However if you read THEIR tracking the package arrived at USA CUSTOMS ON THAT DATE!! How could it have been delivered to my home in Texas at the same time it was arriving at USA CUSTOMS???
Tracking From their site:
2026-08-18 01:32:26
FLOWER MOUND, TX 75028,FLOWER MOUND, TX 75028, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 3:12 pm on August 11, 2026 in FLOWER MOUND, TX 75028.
2026-08-17 01:52:50UTC
Arrived Shipping Partner Facility in the United States
2026-08-15 01:51:19UTC
The shipment is declared at the customs clearance of United States
2026-08-12 02:07:59UTC
The shipment arrived at the customs of United States
2026-08-10 01:43:10UTC
The shipment has been shipped to United States
2026-08-07 01:49:18UTC
The shipment is being inspected at the customs of
Ireland
I have cameras on my front and the package was not delivered on ANY DATE!! THIS IS FRAUD!!
** 8/26/26 this company asked for additional info of just my name, email address, order #, and phone number. ALL of this except my phone they already have!! I sent them everything they requested within 30 minutes but I DO NOT expect them to do anything! I asked for a refund because I never got what I paid for but all I got was silence for a month!!

Haven’t got to use the needles yet but they look great

It would help if it came with instructions on how to use the product, it arrived in a small box with nothing else!

Ordered one double billed (paid twice,) will not refund. Took close to 30 days to arrive. The buyer beware.

Everything was just fine, delivery was on time and I was able to track package. The only thing I would change is the length of the chain, but I don't like tight things around my neck. Love everything else.

I ordered the Portable For Emergency Rescue Key. Unlike the videos and photos the turner retained in the handle was made of plastic that was too fat to use. The videos and photos it’s thin metal. Seems like a cheap knock off.

The case was very hard to open up. I was not sure how to open it. I felt like I was going to break the latches to the case.

Nice small product great shipping time less than two weeks.

Love the Product.
Good quality and quick delivery.

Thank you

Still waiting for an answer I sent then pictures of the product I received (it looks cheaply made it is all plastic it was supposted to be metal.And able to open padlocks.
We will see what happens.

I did not realize that the delivery time would take almost 2 weeks. I ordered the rosary on 7/10/26 and received it on 7/27/26. However, I received regular notifications of the status of the order.

I haver not been able to track where Fedex delivered my neck lace- they cannot use the tracking number you gave me- It's not in their system- I contacted both main post office in town and the one at shoppers- Not in thei system.Now what do I do-I'm out my money and my pendant

Great tracking information

The cremation urn necklace i ordered was not what was delivered. I ordered two andtheyweredeliveredweeks apart. I received a small stone wire wrap and a larger heart but neither of them could be filled with anything. I have tried customer service and still haven't gotten anything straightened out.

Was not what I expected is very small and no place to put ashes

My order was correct and the stickers are cute. I was slightly disappointed with the size, however. They seem a little small.

Received stickers as ordered. The only weird detail is when you order the packages will say it’s coming from Europe for some reason, but it will definitely make it to your home.

Thanks! Very much.

Never received item o one showed on my camera of a delivery

Thank you for my order which arrived a couple of days ago. I know it’s a long way from the USA to Australia but I found it frustrating that it took almost a month for my order to arrive.

When I ordered I was under the impression I ordered from an Australian outlet because it was shown in Australian dollars. I ordered two of the pill cutters. I was a bit surprised when before my eyes it changed to US dollars, and other dollars and then it ended almost double cost when it converted to US dollars plus shipping.
I’m not complaining but it it needs to be made clearer BEFORE you put in the order and the money shows, as I ended up paying a lot more than I thought I would be.
Giving this as constructive feedback.
I got two pill cutters and one was for my sister’s birthday, which was 19/6, but she will love it!
Kind Regards,
Mary