Don’t often write reviews, but I have to give credit where credit is due. Trampoline parts available at a reasonable price, shipped and delivered super fast. I contacted the company via email as I tho... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Fast delivery and good products. Only downfall is I did send an email and never had a response. Other than that all good and pool liner as described bar the slight difference in design internally.
Customer service is shocking. They have had the returned items nearly two weeks, will not reply to returns emails. And have not refunded the purchase amount.
I ordered the incorrect liner for my pool. Thankfully a lovely lady realised and contacted me straight away and she was able to get the warehouse to send me the correct one. Fantastic customer servic... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Outdoor toys, playhouses, trampolines, above the ground swimming pools, indoor toys, spare parts, replacement parts and much more.... UK based with own distribution warehouse. Warranty provider for products purchased from UK retailers as well as direct warranty provider.
Dane kontaktowe
Unit 4, NN3 6GL, Northampton, Zjednoczone Królestwo
- sales@ileisure.co.uk
- ileisure.co.uk
4,2
Dobra
154 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 33% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Definitely Recommend
10/10 easy ordering. Delivery said 5 to 7 days......it came in 3 was well chuffed. My 3rd pool liner well it is for the dogs, cheaper than driving them to the lake.
25 maja 2023
Pay a lot for very slow delivery
You pay a lot for very slow delivery . They emailed this after placing an order:
PLEASE ALLOW APPROX 5-7 WORKING DAYS FOR PROCESSING AND DELIVERY OF YOUR ORDER. PLEASE DO NOT CONTACT US CHASING DELIVERY OF YOUR ORDER IF IT HAS BEEN LESS THAN 7 WORKING DAYS SINCE YOU HAVE PLACED YOUR ORDER AND HAVE NOT RECEIVED IT YET. THANK YOU
In the small print: 10.1All Goods purchased through Our Site will normally be delivered within 30 calendar days of the date of Our Dispatch Confirmation unless otherwise agreed (subject to delays caused by events outside of Our control, for which see Clause 15).
29 maja 2023
Opinia niezależna
Bought a trampoline over a month ago
Bought a trampoline over a month ago, we had to get someone to collect it for us as it wouldn't fit in our car. After our neighbours driving a 3 hour trip we got the trampoline and it was missing a number of different parts. We contacted I leasure and they apologized and said they would send the parts... 2 weeks later the wrong parts came . We contacted them again and they said it was a mistake from the warehouse and they would send again. Still no sign of them so I contacted them yesterday and they said that the parts were returned from there warehouse.. I explained that the trampoline was a birthday gift for our son and his birthday was over a month ago and he is in bits every day waiting to play on the trampoline. I have said to just send me a refund and I'll buy it local and they are telling me to return it to where I purchased it which was Argos ( 3 hours away) .... Absolutely awful customer service.
28 kwietnia 2023
Opinia niezależna
Customer service was very helpful and…
Customer service was very helpful and products are very good value
26 kwietnia 2023
Trampoline Mat Seams Giving Way
Unfortunately, the replacement trampoline mat has arrived slightly damaged, which I didn't notice until I had put the trampoline back together. One of the seams is already giving way, so it is unlikely to last very long.
Delivery etc. all good - just the product itself is not in perfect condition.
25 kwietnia 2023
Absolutely brilliant
Absolutely brilliant. After taking my pool down and leaving my less than year old pool in my shed over winter I went to collect it a few weeks ago and noticed it had been nibbled by mice, I thought I'd have to buy a whole new kit but ileisure had the exact same liner for alot cheaper than a whole pool set. It arrived quickly and was perfect. Thank you so much as you've saved me not only money but sanity too.
25 kwietnia 2023
After placing my order I waited and…
After placing my order I waited and wait for delivery, I decided to contact the company to question where is my order to be told the next day that they didn't have any stock nor did they to begin with, so I can't review the item as it never arrived
23 kwietnia 2023
Really prompt and the website had…
Really prompt and the website had pictures and descriptions so I ordered the right piece. Managed my delivery experience well.
24 kwietnia 2023
Good customer service and quick delivery
27 marca 2023
Highly Recommend
I thought the trampoline was headed for the dump, but Ileisure had all of the parts I needed, at the cheapest price whilst also being quality products. Trampoline repaired, happy kids. Fast delivery too
3 kwietnia 2023
I got what I wanted a good price.
I got what I wanted a good price the safety netting for the kids trampoline is perfect
2 kwietnia 2023
Great service received.
Parts were reasonably easy to find on the website, albiet with the assistance of the original manual in-hand to check the part number, as the name of the trampoline and the online manual didn't quite match up with mine which added a little confusion (my trampoline manual names it as a '10ft Quad Lok Trampoline and Easi Store Enclosure', which is the 'Argos 10ft folding trampoline' on their website), otherwise it would be 5 stars all the way.
Once ordered the part arrived prompty, with a good service given from their courier too. We now have 3 safe and happy jumpers again, and at a 10th of the cost of a new trampoline. Also how refreshing to be able to repair something instead of having to throw it away, kudos to the company for that.
20 marca 2023
Good equipment
Great good quality replacements for our equipment. Delivered quickly. Thanks.
10 marca 2023
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