ileisure Recenzje 

154
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Don’t often write reviews, but I have to give credit where credit is due. Trampoline parts available at a reasonable price, shipped and delivered super fast. I contacted the company via email as I tho... Zobacz więcej

Oceniono na 4 z 5

Fast delivery and good products. Only downfall is I did send an email and never had a response. Other than that all good and pool liner as described bar the slight difference in design internally.

Oceniono na 1 z 5

Customer service is shocking. They have had the returned items nearly two weeks, will not reply to returns emails. And have not refunded the purchase amount.

Oceniono na 5 z 5

I ordered the incorrect liner for my pool. Thankfully a lovely lady realised and contacted me straight away and she was able to get the warehouse to send me the correct one. Fantastic customer servic... Zobacz więcej

Informacje dotyczące firmy

  1. Plac zabaw
  2. Basen zewnętrzny
  3. Sklep z zabawkami

Napisane przez firmę

Outdoor toys, playhouses, trampolines, above the ground swimming pools, indoor toys, spare parts, replacement parts and much more.... UK based with own distribution warehouse. Warranty provider for products purchased from UK retailers as well as direct warranty provider.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

154 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 33% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(154)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Delighted with parts of trampoline I…

Delighted with parts of trampoline I ordered, great price & very quick delivery. Only very small bit I wasn’t pleased with, a small piece missing but I didn’t need it. Will be buying from this site again & ive recommended it tu friends & family 😀

24 lutego 2026
Oceniono na 5 z 5

Excellent customer service

I needed replacement parts for a Sportspower trampoline purchased from Argos that was still under warranty. Ronan was very quick to reply and helpfully supplied the parts without question. Excellent customer service!

14 maja 2025
Oceniono na 5 z 5

Contacted customer services after my…

Contacted customer services after my Grandsons trampoline thought it was a kite and landed two gardens away bending a few poles . Fast response from customer services with a guide how to order replacement part . And super fast delivery on new parts 100% . Would recommend any time

14 grudnia 2025
Oceniono na 1 z 5

Lessons consistently cancelled

Lessons consistently cancelled - very often late notice

12 października 2025
Logo ileisure

Odpowiedź od ileisure

Your review seems to be for a different company, as we don’t provide lessons. Please double-check and update it, as mistaken reviews can harm small businesses. Thank you.

Oceniono na 1 z 5

No delivery

No delivery

12 października 2025
Logo ileisure

Odpowiedź od ileisure

We’re very sorry to hear about your experience. We sincerely apologize on behalf of Yodel for the failed delivery attempts. According to their updates, the drivers were unable to locate your address on two separate occasions and unfortunately returned the parcel to us each time. You have been fully refunded for your order.

Oceniono na 4 z 5

Just what I needed with fast delivery

Just what I needed, at a reasonable price and delivered earlier than expected. The only reason for the mark down is the picture of the trampoline I have for finding the part didnt marry to the name. However I ignored this and was able to find the part by the sku code.

30 lipca 2025
Oceniono na 1 z 5

I kSafety Net out of stock for months and months and months…

I keep on being told that the safety net for my trampoline (Sportspower 10ft Outdoor Kids Trampoline with Enclosure - 879/1108) will be available in 2-3 weeks and it doesn't happen. My kids can't play on it without safety net and the lifespan of this expensive and bulky item is one year. Moral of the story: Do not buy a trampoline without written guarantee that parts will be available when needed.

1 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

I recently purchased a two-in-one swing…

I recently purchased a two-in-one swing from Eye Leisure and was really impressed with the overall experience. I had been searching everywhere for this swing and couldn’t find it in stock anywhere—ILeisure was the only place that had it available, which was amazing! The item arrived quickly and was very reasonably priced. There was one faulty part, but after contacting their customer service team, they sent out a replacement within two days. The whole process was smooth and efficient. Excellent service, great communication, and a company you can rely on—thank you!

31 lipca 2025
Oceniono na 3 z 5

In two minds

Great amount of items available, that's the good.
Annoying payment system, you can't buy something and have it delivered elsewhere.
Delivery address wasn't given to the courier, they were given the road name, nothing more.
Order came in 2 parcels, on 2 separate days. Nothing said about this on confirmation email. Both deliveries were delayed due to no address details. Luckily Yodel help centre were much more helpful. iLeisure help via email was awful.

I would be in two minds to use them again. Service Vs parts available 🤔

30 lipca 2025
Oceniono na 5 z 5

Delighted with the customer service...

Delighted with the customer service from this company. Our pool got into trouble during high winds when we were emptying it a few weeks ago! Several of the poles bent but I was able to re order the necessary parts and was delighted to receive everything in a few days exactly as I ordered. Well done Leisure for a fantastic product and after sales service.

27 czerwca 2025
Oceniono na 5 z 5

Great product and service

I managed to find a replacement liner for my pool and it was perfect! It saved me buying a new pool! Very grateful that you provide this service at a great price. The service was very quick. Thank you.

6 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Awful customer service

This is the only website for spare parts for my size trampoline. I have been trying to replace the mat for 2 months now since it ripped. I emailed the company to find out an estimated time they might get stock in, I have been lied to continuously. Being told the stock is in next week, and next week on and on. No stock has updated on the site. I have checked multiple times everyday. Also signed up for the automatic email stock updates and nothing. So incredibly frustrating, I needed it fixed before a birthday party and now due to their constant lying I’m left with a broken trampoline and not enough time to replace the whole thing…. Awful customer service.

19 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Dont ever buy off these ...

Dont ever buy off these .... They sold us a faulty not fit for purpose trampoline. The Mat has ripped and all the springs have stretched. I have informed them that it is broken and they have been promising me for 5 weeks that they were sending replacements out. Still nothing and 2 unhappy children. Don't waste your money, it started to break the month after we got it but didn't think after 12 months it would be fit for the bin. Horrendous products and horrendous company to deal with

8 maja 2025
Opinia niezależna

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