Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The staff at Igloo were very professional and timely from start to finish. My house was sold quickly and efficiently.

Oceniono na 2 z 5

I let my property via Iigloo website 27 Sep. I received a letter from Team group that my flat was on different websites on 29 September. Today is 05 October but I havent received any replies from the... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

The worst agency ever. We wanted to buy a house, but they didn't gave us to chance. We had got 15 minutes only to see the big house, couldn't check anything propertly, so we asked about few things. Th... Zobacz więcej

Oceniono na 5 z 5

My rental went on the internet on Sunday night, then on Monday the phone didn't stop ringing. In over twenty years of letting this is by far the best response we've ever had. We pre-screened the appli... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja nieruchomości
  2. Firma zarządzająca nieruchomościami
  3. Pośrednik w obrocie nieruchomościami
  4. Agencja pośrednictwa w wynajmie nieruchomości

Informacje przekazane przez różne źródła zewnętrzne

We provide a helpful DIY service for Landlords (the ones who don't use letting agents). We give your property more exposure, more tenant enquires and better quality tenants. We get your property on the large property portals like Rightmove, Zoopla & Primelocation which only allow agents access to advertise. This is the new way to letting your property.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

75 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(75)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

BRILLIANT!

This is the second time I've used Iigloo and I'm very happy with the service - such good value, my advert went in really quickly, got the first responses the next day. They organised the Land Registry document for me, they did all the credit checks and came back to me quickly with the draft tenancy agreement - so easy! I really like showing my properties to prospective tenants myself so that I can get a gut feeling about them, see whether their children are destructive brats etc!! That's something an agent would definitely leave out of the equation. And you save a bomb not having to pay agents' fees. And the tenant saves too - they don't have to pay for inventories, check-ins & check-outs etc. One of my tenants in a studio flat ended up paying about £600 to the agents for various admin charges. Outrageous! So Iigloo has happy landlords and happy tenants! Plus you do get a personal service, I've always been able to contact Iigloo and they have always dealt with any queries immediately.

28 lutego 2013
Opinia niezależna
Logo iigloo.co.uk

Odpowiedź od iigloo.co.uk

Hi Vanessa,

Many Thanks for your review.

We really appreciate being noted for our efforts and value. If you have any issues through your tenancy don't hesitate to contact us and we will help you in any way we can.

Again Many Thanks

Matt
Office Manager

Oceniono na 2 z 5

stay away

service is not good at all. Got better service from other similar websites for lot less

4 lutego 2013
Opinia niezależna
Logo iigloo.co.uk

Odpowiedź od iigloo.co.uk

For anyone reading this review this customer was asked to resubmit their review by trustpilot.

I can honestly say we have successfully let 3 of his properties the most recent being this month. The customer is unhappy with our service due to the increase in fee's not the service we provide.

Please see our other reviews for more honest comments on our service.

Hi Michael,

Thanks for your review. I'm glad we have provided a good service and you got a good response for your adverts that means my team are doing their jobs.

Since putting up our prices I understand this has unsettled some of our landlords but looking at the market we are still very competitive. Our new price of £59+vat now also includes full tenant referencing and a drafted tenancy agreement. So your now getting more for your money.

We have let a few of your properties previously so I would be more than to discuss our service with you and we may be able to meet in the middle.

Kind Regards

Matt
Office Manager

Oceniono na 5 z 5

A personalised service - not what you would expect from an online service!

I have used traditional estate agents in the past and have always felt that all they ever think about is getting their very high commisions as quickly as possible without due regard for the landlord. This is not what I found with Iigloo. With Iigloo, not only was the website easy to navigate through and the cost of marketing the property amazingly good value, but Joshua who was my main contact at the company, genuinely wanted me to find the right tenants and keep me up-to-date and informed through the credit check process. The combination of an online service which offers the flexibilty of quickly changing your valuation to respond to the market as well as having personal contact with someone at Iigloo to walk you through the process was a perfect combination. I have been very impressed!

4 lutego 2013
Opinia niezależna
Oceniono na 5 z 5

Outstanding value

This is the first time that I have rented out a property and the first time that I have used Iigloo. I chose them simply because they were the cheapest on-line agent that I could find. I had some reservations initially because often it's a case of "you get what you pay for" - I was concerned that Iigloo were so cheap that they would offer a poor standard of service. There was no need for concern. The advert was uploaded to the main online sites (including Rightmove) within 24 hours (even though we listed over the Christmas period) and they dealt with tenant enquiries and our requests for referencing quickly and efficiently. Just one point (which isn't necessarily Iigloo's fault) is that all the tenant enquiries went to the junk folder of my email account, so watch out for that. They have recently put their prices up a bit, but, in my view, their service is still excellent value for money. I will be using them again if I need to advertise for tenants.

2 lutego 2013
Opinia niezależna
Logo iigloo.co.uk

Odpowiedź od iigloo.co.uk

Hi Becky,

Thanks your review, we appreciate what our customers have to say about us. I'm glad our service beat your expectation and my team are providing the level of service I expect of them.

Regards

Matt
Office Manager

Oceniono na 4 z 5

Twice used, twice rented - a good service.

I agree with most of the reviews on this website. At the end of the day, this service DELIVERS!
Good value for money and text/email service generally works well, most of the time.
I experienced the problem with RightMove, and unfortunately this took a while (about a week) to resolve, though not really iigloo's fault.
Similarly, the terms & conditions were changed, without notification, for a term of 90 to 60 days. In the end, after a few emails exchanged, the original terms were honoured, though I don't see why I had to complain for this to happen.
I am slightly dubious that properties are advertised on ALL the websites claimed, as some are area specific so this is misleading.
Overall however, the customer service is good and the website delivers results. iigloo seems to be a growing company that is still finding its feet, so it is to be expected that not everything is perfect. For the rightmove, zoopla and gumtree adverts alone, this service is worth it and I will use it in future if the price and service remains the same and the company doesn't get too greedy.

12 stycznia 2013
Opinia niezależna
Oceniono na 5 z 5

Superb Service, Great Price

I am a landlord of some 35 years experience and have just used iigloo for the first time. The price is most reasonable and it's service proved superb. This will be my portal of choice for all future advertising.

19 grudnia 2012
Opinia niezależna
Oceniono na 5 z 5

Great service, great price

iigloo.co.uk provide a great service for the private landlord trying to find a tenant. Our property was advertised on numerous websites including all the big named ones. We received 10 enquiries within 6 days and had a tenant moved in within 10 days. They also provided a reference service which was quick and effective.

The great thing was I saved hundreds of £'s using iigloo compare to using for usual letting agent.

Keep up the great work

20 listopada 2012
Opinia niezależna
Oceniono na 1 z 5

Unprofessional service

Removed my rightmove ad after a number of days and then needed me to send documentation to re-instate it.
Will be using alternatives in future

12 listopada 2012
Opinia niezależna
Logo iigloo.co.uk

Odpowiedź od iigloo.co.uk

Hi Andy,

As stated before we didn't remove the advert, Rightmove took all our adverts down due to a new restraint they have put on us.

All our properties require proof of ownership from now on and any other online letting agent will need the same.

We will be back on Rightmove soon.

Regards
iigloo Team

Oceniono na 5 z 5

FInding tenants made easy

Set up the account, add the details and get the emails and the texts back from iigloo.co.uk almost immediately, including the enquirers details. No middle muddlers to bother you. All the donkey work taken out of advertising with useful optional additional extras available if you need them. Considering where iigloo.co.uk places the information and equating time to money, well worth the fee.

5 listopada 2012
Opinia niezależna
Oceniono na 5 z 5

Easy, cost effective and great results!

After trying various individual websites at varying costs Igloo seemed to cover all the options and a few more I didn't know of. I posted the advert and waited for the responses..... And it didn't take long! The first property had half a dozen viewings in the first 3 days, and a few offers, then repeated the process a couple of months later with another property and got the same results! Easy to use, good, quick response system and both the first two properties let within a couple of weeks.

25 października 2012
Opinia niezależna
Oceniono na 5 z 5

Perfect service for private landlords

My rental went on the internet on Sunday night, then on Monday the phone didn't stop ringing. In over twenty years of letting this is by far the best response we've ever had. We pre-screened the applicants on Monday, interviewed Tuesday and Wednesday, chased up references, etc, on Thursday, and took the deposit and signed the agreement on Friday. Plus we have a waiting list for the next rental which is coming up in two months' time. Can't recommend the Iigloo service enough.

15 października 2012
Opinia niezależna
Logo iigloo.co.uk

Odpowiedź od iigloo.co.uk

Thanks for your reviews, it was great to read.

We are working hard on improving our service and its great to hear that its working. We will be launching our new website soon so keep and eye out for it.

Kind Regards

Matt McAllen
CEO and Founder

Oceniono na 5 z 5

Fast and Efficient

Really pleased with service, posted property for rent on Monday morning, had 3 responses same day. Called for advise on tenant referencing - excellent and helpful service.

15 października 2012
Opinia niezależna
Oceniono na 2 z 5

Website Management was quick but letting feedback was poor.

I let my property via Iigloo website 27 Sep. I received a letter from Team group that my flat was on different websites on 29 September. Today is 05 October but I havent received any replies from the tenants. Already let my property myself via free websites (like FindaFlat, etc). Dont think that its very useful service.

5 października 2012
Opinia niezależna
Logo iigloo.co.uk

Odpowiedź od iigloo.co.uk

Hi Kate,

We're sorry to read your review.

I've looked into your account I can see the property was activated on the 28th September. In the 6 days the property has been advertised I can see you have had one tenant enquiry for the property. The reason you may have had a lack of response may be down to several factors rental price, location and the time of year.

You haven't marked the property as Let Agreed as yet so if you could just confirm this in an email or phone call that would be great.


Kind Regards

Matt McAllen
Office Manager

0330 3300 126
landlords@iigloo.co.uk

Oceniono na 4 z 5

Great (mostly)

Placed my advert for three rooms to let in shared houses, and have agreed all three lettings in less than a week. Wow ! My only complaint is that my ad for one of them was placed on Gumtree as a 1 bed house, rather than a room in a shared house. Not sure what happened there ?

27 sierpnia 2012
Opinia niezależna
Oceniono na 3 z 5

website rubbish, service great

Your website does not work at all, however the service from the office is great.

20 sierpnia 2012
Opinia niezależna
Logo iigloo.co.uk

Odpowiedź od iigloo.co.uk

Thanks for your review Sandra.

We understand our website is basic, but our new website launches in the coming weeks, so watch this space.

Many Thanks
Matt
Office Manager

Oceniono na 3 z 5

generally good experience - found tenant

Good value and house on interent very quickly. However there were admn problems which meant house was not listed on rightmove for over a week, when this happened enquiries completly dried up. Luckily a lady took the property in this period, but I would have had to go elsewhere to advertise and pay again as not having a listing on rightmove is disastrous. Matt very helpful with tenant credit check and tenancy agreement.

16 sierpnia 2012
Opinia niezależna
Logo iigloo.co.uk

Odpowiedź od iigloo.co.uk

Hi Angela,

Thanks for your feedback.

We agree that the issue with Rightmove is a massive interruption to our service. We are working on the issues with Rightmove so this never happens again.

Many Thanks for your business.

Matt
Office Manager

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej